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Old 02-03-2009, 03:53 PM   #1
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Dealer refusing to give me my order number

I ordered a Camaro on December 26. I asked my salesman for the order number, but he told me the plant would be closed over the holidays and he would email me the order number in mid January when the plant re-opens. Since I get my information from this forum, I already knew Oshawa was going to be shutdown over the holidays before visiting the dealer. So I didn't really bother my salesman about the order number. However, I've been calling and emailing him since January 12 and he's been giving me excuses. Today I got an email from him:

Hello Chris,

I spoke with the General Manager today.

He asked me to forward this credit application so he put all the paperwork together for our accounting deparment.

After they have everything in order he will give me your Order Number.

Please fill it out, sign the bottom and email or fax it back to me.

My fax number is below.

Sorry for all the nonsense.


I did not fill out the GMAC credit application when I ordered the car because I might try to get financing on my own. Why would the dealer not give me my order number without filling out a credit application first? If I sign it, am I giving them permission to check my credit whenever they want? Before everyone says go to another dealer, keep in mind I have msrp in writing and another member on this forum has ordered from the same dealership and has his order number.
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Old 02-03-2009, 03:59 PM   #2
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They are going to make sure you qualify for a loan by checking with the credit bureaus. Telling them you will be getting outside financing might help.
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Old 02-03-2009, 04:10 PM   #3
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That is strange. Maybe policy is changing for that dealership as we near production? Just a thought.
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Old 02-03-2009, 04:15 PM   #4
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I would push back. Tell them that you already have financing (even if you don't) so filling that out will not be necessary. Or shoot, just tell them you'll be paying cash. At this stage in the game, there's no reason for them to need a credit app. I'm guessing you're on the younger side of things? Sounds like they're just trying to make sure you actually can afford the car. The plant has no affect on your order number. They get that number right when it gets put in the system so if it's been submitted, they should have it.
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Old 02-03-2009, 04:18 PM   #5
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Quote:
Originally Posted by Ctrain24 View Post
I did not fill out the GMAC credit application when I ordered the car because I might try to get financing on my own. Why would the dealer not give me my order number without filling out a credit application first? If I sign it, am I giving them permission to check my credit whenever they want? Before everyone says go to another dealer, keep in mind I have msrp in writing and another member on this forum has ordered from the same dealership and has his order number.
I would worry about if the dealership has not put my "sold order" into the system. :( I ordered mine over the phone on 1/31, the dealer emailed me a copy of the "sold order" with order number within ten minutes.
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Old 02-03-2009, 04:19 PM   #6
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yea, they don't need a credit app to get an order number. They don't even need the plant to be open for that. It may in fact be that they are not taking you as a serious buyer and just want to make sure you could buy the car before they use up one of their very limited allocations on you...
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Old 02-03-2009, 04:57 PM   #7
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You may want to read this thread..http://www.camaro5.com/forums/showthread.php?t=11193
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Old 02-03-2009, 05:04 PM   #8
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confirmation

if they dont give you your #soon i would go elsewhere!!!!!!!!!!!!!!!!!!!!!!!!!!!!!:b ow:
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Old 02-03-2009, 05:17 PM   #9
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That dealership is full of BS.. there are plenty of dealers willing to order for you and give you a price and order number on official dealer worksheet paper before you leave. You call him and tell him that tomorrow and if he gives you the run around again I would say ADIOS!!!
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Old 02-03-2009, 05:24 PM   #10
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Can anyone give me an example of an order#??
I have one, but It may not be an official #.
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Old 02-03-2009, 05:29 PM   #11
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Ok thats weird....

i haven't had to do anything with financing yet.
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Old 02-03-2009, 05:36 PM   #12
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Can anyone give me an example of an order#??
I have one, but It may not be an official #.
It's 6 characters. Mine is all letters except one number.
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Old 02-03-2009, 06:06 PM   #13
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Originally Posted by Chevyrocker View Post
yea, they don't need a credit app to get an order number. They don't even need the plant to be open for that. It may in fact be that they are not taking you as a serious buyer and just want to make sure you could buy the car before they use up one of their very limited allocations on you...
I had thought that too until I realized that they could sell it with little problem.
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Old 02-03-2009, 10:27 PM   #14
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Maybe you are really young or you don't look like you can afford it kinda thing. If you are gonna get outside financing anyways, go get it and fill out the paperwork. Who cares if you have to do it now or a bit later? Just cause you get approved for financing doesn't mean you have to take the money or start making payments at that time. I have had my financing in place for 6 months.
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Old 02-04-2009, 06:31 AM   #15
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Tell him you are a cash buyer. You can always really do the financing elsewhere...Not sure what the rush is to get you into THEIR finance dept...

And then say place the order or I will be ordering out of state with a dealer that WILL enter the order!
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Old 02-04-2009, 12:11 PM   #16
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I just got back from my dealer and it didn't go well. I ordered 12/26 and they never put the order in. I refused to fill out the credit application. Instead, I printed out a copy of my credit report for them to review, but it wasn't enough for them. So I cancelled my order and they refunded my deposit. Now, I'm back to where I started. Time to start calling dealers again. Thanks for all your replies.
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Old 02-04-2009, 12:15 PM   #17
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You might be interested in that dealer in Buffalo selling at $500 over invoice.
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Old 02-04-2009, 12:17 PM   #18
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You might be interested in that dealer in Buffalo selling at $500 over invoice.
Yeah, I emailed him. Waiting for a reply. Thanks!
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Old 02-04-2009, 01:30 PM   #19
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Quote:
Originally Posted by Ctrain24 View Post
Yeah, I emailed him. Waiting for a reply. Thanks!
He had NO PROBLEM giving me my new order number. I just had to wait from Saturday when I was there until Monday when his inventory manager was in.
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Old 02-04-2009, 01:39 PM   #20
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He had NO PROBLEM giving me my new order number. I just had to wait from Saturday when I was there until Monday when his inventory manager was in.
He got back to me and said $500 over invoice and I can order over the phone. I will be calling him tomorrow to order. I would do it today, but I've had enough with dealerships for one day.
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Old 02-04-2009, 01:45 PM   #21
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Originally Posted by Ctrain24 View Post
He got back to me and said $500 over invoice and I can order over the phone. I will be calling him tomorrow to order. I would do it today, but I've had enough with dealerships for one day.
5 bucks says the itch overcomes you and you call him by close of business today...
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Old 02-04-2009, 03:45 PM   #22
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this brings up some thoughts, is there a diff between an order and a sold order. I have a number but is there any way to check and make sure my order was sent in where it needs to go? I have a copy of the paper with the price and order number but i cant tell if my order was sent in.
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Old 02-04-2009, 03:49 PM   #23
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this brings up some thoughts, is there a diff between an order and a sold order. I have a number but is there any way to check and make sure my order was sent in where it needs to go? I have a copy of the paper with the price and order number but i cant tell if my order was sent in.
If you have a 6-digit alpha-numeric confirmation number, you're good to go.
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Old 02-04-2009, 07:54 PM   #24
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i order about two weeks ago and all they game me was a reciept and a yellow sheet. i didnt get an order number either but he say it will be a couple of weeks so im thinking should i call tomorrow and see whats up with my order number or wait another week or two?? he said he put it in when i talked to him last week but im the type of person where i need more information then just the two sheets of paper and a congrats handshake. what should i do people????
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Old 02-04-2009, 08:21 PM   #25
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Quote:
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i order about two weeks ago and all they game me was a reciept and a yellow sheet. i didnt get an order number either but he say it will be a couple of weeks so im thinking should i call tomorrow and see whats up with my order number or wait another week or two?? he said he put it in when i talked to him last week but im the type of person where i need more information then just the two sheets of paper and a congrats handshake. what should i do people????
IF he put your order "in" he got a confirmation number from WORKBENCH automatically. One way or another he is a liar. Take it from there.
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