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Old 02-07-2011, 08:19 AM   #26
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Exactly, there is a dealer that knows what they are doing.

Another point to make if getting screwed over undeservingly. When you bought the car, you were provided a warranty booklet. That written warranty is the legal warranty on your car. Period. You were not given a bulletin.

In the warranty you were provided - it spells out what is not covered:

"The New Vehicle Limited Warranty does not cover damage caused as the result of any of the following:
• Collision, fire, theft, freezing, vandalism, riot, explosion, or objects striking the vehicle
• Misuse of the vehicle such as driving over curbs, overloading, racing, or other competition. Proper vehicle use is discussed in the owner manual.
• Alteration, modification, or tampering to the vehicle, including, but not limited to the body, chassis, powertrain, driveline, or other components after final assembly by GM.
...."


So, in the written warranty document you were provided with the car, it spells out - damage caused as the result of... alteration, modification...

The bottom line is - the determination should be made based on what caused the damage, not simply whether modifications are present.
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Old 02-07-2011, 08:19 AM   #27
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Alfie43 has a good point. Talk to your dealer. Make friends with them. It goes a long way. My dealer knew up front, from owner of the dealership all the way down to the guy washing cars that the car would be modded some when I got the cash for the extra mods. So, they know its coming and said they wanted to help me all they could. I live in a small area, and lots of times the people I talk to help sell them the cars they sell. SO it works well for all involved.
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Old 02-07-2011, 08:36 AM   #28
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ready to hear the first one? here goes. ME!

Oil leak from Oil Cooler gasket has been a known issue and when I took my car to the dealer, as soon as they opened the hood and saw the supercharger, they said No warranty work. I asked if any powertrain probs would be covered, they said, since I have a tune, anything directly or indirectly connected and controlled by the ECM would not be covered and don't waste time reflashing back to stock tune...GM is not stupid.

Anyway, I wasn't about to waste my time arguing with them. I got it fixed elsewhere.
Well, first, sorry your dealer screwed you on that. They should have fixed that under warranty. As far as the tune and denial of warranty though, I was referring to baically a stock looking car with a tune. Your car to them was obvious you had a tune with the supercharger. I agree strongly with some points earlier that you should develop a relationship with your dealer.
Know up front when you mod what they will and will not cover. I have a great relationship with my dealer and I know they will take care of me and be fair.
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Old 02-07-2011, 08:47 AM   #29
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Magnuson-Moss Warranty Act
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Old 02-07-2011, 10:37 AM   #30
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Not worth the paper it is written on unless the OWNER can afford to take a major corporation to court. Major corporations have the best lawyers money can buy... John Q. Esquire down the street that's willing to take your case probably isn't going to be able to keep up.

I've NEVER once seen a company jump forward to defend their aftermarket tune/headers/supercharger in open court in defense of a customer's car being denied warranty. I'd love to proven wrong on this fact...so if you are a company that has done so...please let me know. With today's online databases it should be easy to track down said case and use it as leverage in "discussions" with dealers/manufacturers prior to having to go to court.
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Old 02-07-2011, 11:11 AM   #31
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Thought long and hard on the tune....decided not to do it....car is already fast, and 10-20 HP more isnt worth my warranty. Now maybe after the warranty is over I will do some SERIOUS mods but for now I'm content.
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Old 02-07-2011, 11:12 AM   #32
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If you mod your car and the mod causes the failure just fix it yourself. If you play you have to pay. I will continue to mod my car and am not going to let warranty stop me.
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Old 02-07-2011, 01:12 PM   #33
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I agree with the statement "you play you pay".....I choose to mod my car significantly so I better be able to pay any repair bill that comes my way. Each person chooses his or her own destiny and what they can afford.
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Old 02-07-2011, 01:28 PM   #34
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I have said this before in all of these threads..I don't care how "nice" your dealership is...The Dealership does not Warranty your car..GM does....They make the call on Warranty work..NOT your dealership. If you have a Service department that can somehow manipulate GM and get you covered....Kudo's to you
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Old 02-07-2011, 01:58 PM   #35
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I have said this before in all of these threads..I don't care how "nice" your dealership is...The Dealership does not Warranty your car..GM does....They make the call on Warranty work..NOT your dealership. If you have a Service department that can somehow manipulate GM and get you covered....Kudo's to you
I can guarantee you that my dealership is not going to jeopardize their relationship with GM by "manipulating" my dinky little warranty claim.

Dealership do not have to call GM for pre-approval on every warranty job. They are authorized to make their judgment calls.

Alfie
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Old 02-07-2011, 02:09 PM   #36
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I When I dropped my car off at the service dept, I was concerned that someone might inadvertently reflash my tune back to stock, so I hung a large sign on the rear view mirror that read: "Custom Calibration Do Not Reflash".
Lingenfelter puts this notice on the plug/cover that you take off to hook up for any re-tuning.
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Old 02-07-2011, 02:31 PM   #37
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I have Kooks LTs, a Magnacharger S/C, a Roto-Fab CAI, and a tune (561 RWHP). Before I did any mods I had "a warranty conversation" with my dealership's service manager.

I anticipated and agreed that they will not warranty any failure that is directly related to my mods. However, he did tell me that they will be reasonable in that assessment and many common warranty issues will most likely be covered. In other words, if my power window fails, it will be repaired, but if I come in with a sheared transmission output shaft, or smoked clutch...well I got his point.

Last august, I had a significant oil leak near the rear of my engine; around the oil filter housing and oil cooler lines. When I dropped my car off at the service dept, I was concerned that someone might inadvertently reflash my tune back to stock, so I hung a large sign on the rear view mirror that read: "Custom Calibration Do Not Reflash".

They fixed the leak under warranty without hesitation and left my tune intact. In fact, they had to remove one of the Kooks headers to access the leak. H*ll! They even offered me a loaner car, but I didn't need it.
Alfie
this is a prime example of "depends on the dealer." I happen to be around 2 dealers who would avoid warranty work as much as possible as there isn't much profit in it and they HATE doing the paperwork to submit to GM.

I was prepared to deal with probs and not having warranty, if I wasn't, I would not have modded my car. And No, I would not lie and try to hide the tune etc. etc. to get them to fix anything. Pay to play.
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Old 02-07-2011, 02:33 PM   #38
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Quote:
Originally Posted by alfie43 View Post
Last august, I had a significant oil leak near the rear of my engine; around the oil filter housing and oil cooler lines. When I dropped my car off at the service dept, I was concerned that someone might inadvertently reflash my tune back to stock, so I hung a large sign on the rear view mirror that read: "Custom Calibration Do Not Reflash".

They fixed the leak under warranty without hesitation and left my tune intact. In fact, they had to remove one of the Kooks headers to access the leak. H*ll! They even offered me a loaner car, but I didn't need it.
Alfie
Good to hear. I have the known issue oil pan leak. Not bad but will need to get fixed. If nothing else to keep it clean.

Quote:
Originally Posted by alfie43 View Post
I can guarantee you that my dealership is not going to jeopardize their relationship with GM by "manipulating" my dinky little warranty claim.

Dealership do not have to call GM for pre-approval on every warranty job. They are authorized to make their judgment calls.

Alfie


Unfortunately one of the dealers I go to are not one of those kind. They are very strict. Recently I took it in for an oil change and they pointed out to me that my engine coolant indicator is showing dry. I asked them if I needed some dex added and they told me I need to do that. When I asked why, they told me because I had modified the engine. This was kind of surprizing to me so I asked what that mattered, and I explained that, though I had to drain the coolant and take the hoses free, the SuperCharger coolant was a completely seperate system.

Funny thing is they just couldn't understand that. I told them that I used Green coolant in my blower system and the dex in the engine. The guy said I should never mix them. ....... Huh......?

I explained that they never come together. It has it's own pump, and it's own heat exchanger, and it's own hoses. He told me again, "Ya, but you can't mix the dex with regular anti-freeze"

So I went out and showed him.

Now, even though this guy is not the mechanic, he IS the guy who writes it all up and decides warranty or not. So I showed him and WHILE I was standing there, he told the tech not to do ANYTHING but change the oil. NO WAY I get any warranty favors there.

The other dealer I have to go to is too big to get to know the service guys. I've talkied to them a little but they are either not there, or they stay busy as hell.
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Old 02-07-2011, 02:35 PM   #39
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Originally Posted by alfie43 View Post
I have Kooks LTs, a Magnacharger S/C, a Roto-Fab CAI, and a tune (561 RWHP). Before I did any mods I had "a warranty conversation" with my dealership's service manager.

I anticipated and agreed that they will not warranty any failure that is directly related to my mods. However, he did tell me that they will be reasonable in that assessment and many common warranty issues will most likely be covered. In other words, if my power window fails, it will be repaired, but if I come in with a sheared transmission output shaft, or smoked clutch...well I got his point.

Last august, I had a significant oil leak near the rear of my engine; around the oil filter housing and oil cooler lines. When I dropped my car off at the service dept, I was concerned that someone might inadvertently reflash my tune back to stock, so I hung a large sign on the rear view mirror that read: "Custom Calibration Do Not Reflash".

They fixed the leak under warranty without hesitation and left my tune intact. In fact, they had to remove one of the Kooks headers to access the leak. H*ll! They even offered me a loaner car, but I didn't need it.
Alfie
what dealership do you go to. i might go there if i ever need to. they seem fair.
thanks
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Old 02-07-2011, 02:40 PM   #40
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Oh.

And we've challenged all the tuners who made the claim that GM could not detect or they had a way around it, to back up their claim with a guarantee.

Simple. If I use one of your tunes, and I get a warranty claim denied BASED ON THE FACT I HAD A TUNE, you pay the repair.

NOBODY............... will do it. If they won't gaurantee it then they are, by default, admiting there is a chance GM will find it. OR that they are not sure.

The simple rule is this: DO NOT tune or break your warranty if you can't understand the warranty is void once you do.

Even if it's found to be a probable defect. Simple fact is, you voided under the rules. So don't complain later. You accept that, even if there was a previous defect, you are voided. PERIOD. If you can't live with that, don't do it. It's a gamble.

The car companies have to draw a line somewhere. And that's the easiest and safest place.
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Old 02-07-2011, 02:48 PM   #41
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Oh.

And we've challenged all the tuners who made the claim that GM could not detect or they had a way around it, to back up their claim with a guarantee.

Simple. If I use one of your tunes, and I get a warranty claim denied BASED ON THE FACT I HAD A TUNE, you pay the repair.

NOBODY............... will do it. If they won't gaurantee it then they are, by default, admiting there is a chance GM will find it. OR that they are not sure.

The simple rule is this: DO NOT tune or break your warranty if you can't understand the warranty is void once you do.

Even if it's found to be a probable defect. Simple fact is, you voided under the rules. So don't complain later. You accept that, even if there was a previous defect, you are voided. PERIOD. If you can't live with that, don't do it. It's a gamble.

The car companies have to draw a line somewhere. And that's the easiest and safest place.
Well put Randy!!!! Getting mined tuned this week!!!
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Old 02-07-2011, 03:00 PM   #42
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Getting mined tuned this week!!!
welcome to the club
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Old 02-07-2011, 04:04 PM   #43
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I can guarantee you that my dealership is not going to jeopardize their relationship with GM by "manipulating" my dinky little warranty claim.

Dealership do not have to call GM for pre-approval on every warranty job. They are authorized to make their judgment calls.

Alfie
OK fair enough... I understand the "Dinky" warranty Issues....Have something go in the Valve train or something like that and see if your Dealer will pay for it...just sayin..not looking for an argument
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Old 02-07-2011, 04:21 PM   #44
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http://www.camaro5.com/forums/showth...=120209&page=3

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Old 02-07-2011, 04:33 PM   #45
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The dealer can't make the decision, but with experience, they can gamble on wether or not they believe GM will pay them for it.

MOST warranty work the dealer knows it will be covered so they just do it.

But if they gamble and take care of it, they may have to eat the cost. OR try to pass it on to the customer which would be tuff because they had already told the customer it would be covered.

It gives the appearance that they can make the decision.
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Old 02-07-2011, 05:43 PM   #46
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Had some issues w/ my ford pickup that required a reflash. I had no custom tune. When I got it back, the dealer showed me this giant sticker they put under they hood. Basically, one of those holographic can't be removed type stickers showing the date of reflash and the dealer that did it. We had a chat about tuning. I was told they WILL find that you reflashes which is why they do the sticker showing that they did it.

You can't hide the reflash from the dealer. Like someone else said above, that's why none of the tune companies will say they'll pay for your denied warranty claim.
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Old 02-07-2011, 08:01 PM   #47
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From what I have read for a bolt-on LS3 car the tune mainly removes the LT CEL and removes torque management. If I keep my Camaro longer than 5 years then a Cam and a tune will rejuvenate my interest in the car. Until then there is a ton of other mods to have fun with.

But if this were a weekend only car then no holds barred to the limit of my $$.
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Old 02-22-2011, 12:27 PM   #48
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Sorry to dig this out, but my car is in the shop (Dealer), so far so good, no one has called to tell me my warranty is no good! Fingers crossed!
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Old 02-22-2011, 01:10 PM   #49
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You may want to look at this article from GM.
http://www.sandyblogs.com/techlink/2...-coverage.html

So, it says "after market wheels and tires" That scares me as I want to get different rims and tires

Non-GM vehicle modifications may include:
  • Installation of non-GM accessories
  • Installation of suspension lowering or lift kits
  • Installation of aftermarket tires and/or wheels
Does that mean they can void my warranty if I upgrade the rims and tires outside of GM. They recently said to me that they would no un-lock the govy on the car if i upgraded and I asked if i upgraded through them? Seems like they want their cake and eat it to..
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Old 02-22-2011, 01:14 PM   #50
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So, it says "after market wheels and tires" That scares me as I want to get different rims and tires

Non-GM vehicle modifications may include:
  • Installation of non-GM accessories
  • Installation of suspension lowering or lift kits
  • Installation of aftermarket tires and/or wheels
Does that mean they can void my warranty if I upgrade the rims and tires outside of GM. They recently said to me that they would no un-lock the govy on the car if i upgraded and I asked if i upgraded through them? Seems like they want their cake and eat it to..
they can't void your powertrain warranty because you change your tires and wheels.
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