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Old 04-26-2011, 07:39 PM   #276
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Through Sparks group buy or the price I gave you? I still haven't heard back from Carlos regarding that.
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Old 04-26-2011, 07:51 PM   #277
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Through Sparks group buy or the price I gave you? I still haven't heard back from Carlos regarding that.
Carlos sent me a pm today. He said, "The CamroFest special is over, but you can PM SparksAI about starting another group buy."

Sparks said, " Ace has ended the promotion and they maintain a MSP which is a Minimum Sales Price, meaning unless they say so I am not allowed to sell them for less unless they say so."



I know I should have just walked away, but I like the look of the wheel, so I did the compulsive thing and ordered it.
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Old 04-26-2011, 07:56 PM   #278
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If you deal directly through them you're supposed to be able to customize it. There is an extra fee since they'll have to order the hide from their distributor. I'm suprised Sparks didn't pass that on to you. =/
? I can offer all the same kinds of customization they can.

They control the sales price so if Carlos tells me I can offer a discount again I will but until they tell me, I can't adjust the price. MSP isnt the same as an MSRP so I have to follow their rules. If anyone needs assistance with a wheel though let me know and I will be glad to help. I am in Panama this week so my responses are a little slow. I Have to wait until I have access to Internet which is intermittent but I am always glad to help.
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Old 04-26-2011, 07:58 PM   #279
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? I can offer all the same kinds of customization they can.

They control the sales price so if Carlos tells me I can offer a discount again I will but until they tell me, I can't adjust the price. MSP isnt the same as an MSRP so I have to follow their rules. If anyone needs assistance with a wheel though let me know and I will be glad to help. I am in Panama this week so my responses are a little slow. I Have to wait until I have access to Internet which is intermittent but I am always glad to help.
To be fair... Sparks was VERY quick to respond to all my questions and took very good care of me. I am sure I'll be very happy with my new steering wheel.
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Old 04-26-2011, 08:12 PM   #280
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I got blue accents, but Sparks told me I couldn't get jetstream blue which is what I wanted.
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? I can offer all the same kinds of customization they can.
I'm confused...



Either way, I'm glad you have an avenue of communication with Carlos. He sent me a single text message yesterday with a question and hasn't responded to my answer either...
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Old 04-26-2011, 08:15 PM   #281
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? I can offer all the same kinds of customization they can.
I'm quite happy with the blue color you showed me in the color swatches. I think it will go well with the lighting in my car.
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Old 04-27-2011, 03:14 AM   #282
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This wheel is worth every dollar. This is said after 2,400 miles driving home from fest. Pics posted on Facebook - Ace Custom Steering. I have the light grey/blue accent wheel. Best interior mod yet. Felt really good driving on road course too.

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Old 04-27-2011, 10:19 AM   #283
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Thanks for the support

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This wheel is worth every dollar. This is said after 2,400 miles driving home from fest. Pics posted on Facebook - Ace Custom Steering. I have the light grey/blue accent wheel. Best interior mod yet. Felt really good driving on road course too.

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To All, many apologies! I have been flying to back-to-back shows all month long..CamaroFest, SpringBling6, MFest, TunerBash...my gain in weight from fast food can prove it

In addition, we had issues with the mixture of PU that is injected into the mold. To make a long story short, the whole system was cleansed several times during the first week of April to clean out the damaged mixture. We are finally at a stable production rate.

I am happy to hear the positive responses from a majority of owners....please send me the links directly. As far as current orders, please email me directly for a status

carlos.molina@acesteering.com
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Old 05-05-2011, 10:21 AM   #284
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I'm confused...



Either way, I'm glad you have an avenue of communication with Carlos. He sent me a single text message yesterday with a question and hasn't responded to my answer either...

I didn't say that it couldn't be done, just that it would cost extra since it wasn't a standard color for Ace. Ace would have said the same thing which I beleive they said as well.

For anyone that ordered during CF5 and you have not received notice that your wheel has shipped please let me know even if you didn't order from me. I will follow up with ACE to find out what the ETA is.
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Old 05-05-2011, 10:28 AM   #285
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He did say that it would cost more and take longer because they'd have to special order. I wish I'd known Manny was after the same thing!

It's ok. I think the blue I've seen will look great anyway.
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I didn't say that it couldn't be done, just that it would cost extra since it wasn't a standard color for Ace. Ace would have said the same thing which I beleive they said as well.

Yep. I tried to clarify that's exactly what Sparks told me (see my quote above). The standard blue that I ordered is just fine by me.

By the way, Sparks customer service is excellent. He has been very quick to reply to any concerns I have. Thanks!
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Old 05-05-2011, 01:30 PM   #286
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I didn't say that it couldn't be done, just that it would cost extra since it wasn't a standard color for Ace. Ace would have said the same thing which I beleive they said as well.

For anyone that ordered during CF5 and you have not received notice that your wheel has shipped please let me know even if you didn't order from me. I will follow up with ACE to find out what the ETA is.
The only people that I know of without a steering wheel that ordered before C5Fest are myself, Elmanny and possibly CamaroSkooter. I don't know if Skooter got his already or not.

No notice, almost no communication, nada. I say almost because Carlos responds with a single text message maybe once a month not answering any of my questions and then disappears even if I respond right away to his text.

I have a thread in the vendor feedback section too. OnkelMatze responded that he ordered a wheel a month ago and still has not received it. He's from Germany. Any info would be much appreciated.
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Old 05-05-2011, 01:43 PM   #287
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Sent you a PM, we'll try to help get this cleared up.
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Old 05-18-2011, 05:43 PM   #288
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Any updates on the E-Brake Handle orders?

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Old 05-19-2011, 09:25 AM   #289
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Shoot me a PM with the name on your order and I'll follow up with Ace for you.
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