Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums - Camaro5.com
 
Rick@Livernois
Go Back   Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums - Camaro5.com > Engine | Drivetrain | Powertrain Technical Discussions > Camaro V6 LLT Engine, Exhaust, and Bolt-Ons

Camaro V6 LLT Engine, Exhaust, and Bolt-Ons Bolt-Ons | Intakes | Exhaust

Reply
 
Thread Tools
Old 04-17-2013, 01:01 PM   #1
20sonlt
 
Drives: 2010 summit white LS
Join Date: Jan 2011
Location: District heights, Md
Posts: 12
Timing chain warranty question

Hi all, I've been lurking the site for quite some time soaking up as much information as possible. Lately I've been searching all threads in reference to the timing chain stretchinf and I have few questions. My 2010 Ls has hit 76,000 miles and I've received a P0008 and P0017 code, long story short I took it to the dealer and he tells me my car has no oil it in it. I told the assisant service manager that BS because I just changed the oil a month ago and check the levels right before coming in. The offer to change my oil and cut the check engine light off. The next day my check engine light comes on and back to the dealer I go, followed by the same Assisant service manager telling me it's my time chain stretching. They take my car and call me the next day asking for receipts of oil changes. I ask why exactly do you need receipts because I change my own oil. He tells me to identify improper maintenance, what exactly is he referring to? Will I be stuck with the bill if I can't produce receipts?

I'm because I thought this was an issue somewhat across the board and well within the warranty parameters.

Please help.
20sonlt is offline   Reply With Quote
Old 04-17-2013, 01:42 PM   #2
spyder
 
Drives: 2010 V6 | M6
Join Date: Feb 2010
Location: new york
Posts: 291
I would be very upset if I was asked for receipts.
Many of us buy motor oil in bulk to save money and use car ramps to do the simple oil change at home. Where the hell would you get the receipts from? Even if I saved the receipts for purchasing the oil that wouldn't necessary mean that it was for my car or someone else?

If they continue to give you a hard time for work that should be covered under warranty then I think you should speak to an attorney and seek some legal aid.
__________________
BBK 304 LT headers w/ coating | CAI Inc Intake w/ scoop | VMax Ice-olator | MRT v2 | Elite catch can | Trifecta Tune | Eagle halos | 20" Textured Black Forgestar F14s

- They call it the black panther.

2010 Camaro LLT
2008 Yamaha WR250X
spyder is offline   Reply With Quote
Old 04-17-2013, 01:52 PM   #3
20sonlt
 
Drives: 2010 summit white LS
Join Date: Jan 2011
Location: District heights, Md
Posts: 12
Thanks for the input Spyder, I think my next step will be to notify an attorney. I'm just shocked that I would be asked to produce receipts and I'm still in warranty range.
20sonlt is offline   Reply With Quote
Old 04-17-2013, 01:59 PM   #4
CamaroDreams07


 
CamaroDreams07's Avatar
 
Drives: Slow V6
Join Date: Jun 2009
Location: East Lansing, MI
Posts: 9,273
I'd check another dealer before I bothered with an attorney. Some are dicks, some are actually decent human beings.
__________________
[B]
CamaroDreams07 is offline   Reply With Quote
Old 04-17-2013, 02:01 PM   #5
lscamaro


 
lscamaro's Avatar
 
Drives: 2011 CGM Camaro LS A6
Join Date: Jan 2011
Location: San Antonio, Texas
Posts: 10,099
They're probably trying to get you to do it out of warranty and out of your own pocket since they can charge more if it's not under warranty. I'd take CamaroDreams07's advice and go try another dealer.
__________________

Click Picture for Build Thread
lscamaro is offline   Reply With Quote
Old 04-17-2013, 05:50 PM   #6
Chevrolet Customer Svc


 
Chevrolet Customer Svc's Avatar
 
Drives: GM Vehicles
Join Date: Jun 2010
Location: Michigan
Posts: 8,817
Quote:
Originally Posted by 20sonlt View Post
Hi all, I've been lurking the site for quite some time soaking up as much information as possible. Lately I've been searching all threads in reference to the timing chain stretchinf and I have few questions. My 2010 Ls has hit 76,000 miles and I've received a P0008 and P0017 code, long story short I took it to the dealer and he tells me my car has no oil it in it. I told the assisant service manager that BS because I just changed the oil a month ago and check the levels right before coming in. The offer to change my oil and cut the check engine light off. The next day my check engine light comes on and back to the dealer I go, followed by the same Assisant service manager telling me it's my time chain stretching. They take my car and call me the next day asking for receipts of oil changes. I ask why exactly do you need receipts because I change my own oil. He tells me to identify improper maintenance, what exactly is he referring to? Will I be stuck with the bill if I can't produce receipts?

I'm because I thought this was an issue somewhat across the board and well within the warranty parameters.

Please help.
Hello 20sonlt,

Sorry your experiencing some issues here with your vehicle and dealer as well. These things understandably can be frustrating. I would like to offer my assistance. I can contact your dealer to investigate the situation further and I can also locate another dealer near you for service as well. I would just need some information from you which you can private message to me. Could you provide me with your full name, address, phone number, VIN# and vehicle mileage, and your dealership information? Here to help.

Reggie B.
Chevrolet Customer Care
Chevrolet Customer Svc is offline   Reply With Quote
Old 04-18-2013, 07:33 PM   #7
cjcamaro10
 
cjcamaro10's Avatar
 
Drives: 2010 LS 6M
Join Date: Jan 2013
Location: Lombard
Posts: 185
Quote:
Originally Posted by Chevrolet Customer Svc View Post
Hello 20sonlt,

Sorry your experiencing some issues here with your vehicle and dealer as well. These things understandably can be frustrating. I would like to offer my assistance. I can contact your dealer to investigate the situation further and I can also locate another dealer near you for service as well. I would just need some information from you which you can private message to me. Could you provide me with your full name, address, phone number, VIN# and vehicle mileage, and your dealership information? Here to help.

Reggie B.
Chevrolet Customer Care
Can't beat that, I talked to a service director at a local dealer while at a birthday party and he said the gm has some really loose requirements for warranty these days. For instance he got them to replace a motor in a camaro that had one oil change in two years. Just depends on he dealer.
cjcamaro10 is offline   Reply With Quote
Old 04-18-2013, 08:35 PM   #8
Airmaster
Go Gators!
 
Airmaster's Avatar
 
Drives: '13 Camaro and '97 Wrangler
Join Date: Jan 2013
Location: Gainesville, FL
Posts: 715
Quote:
Originally Posted by Chevrolet Customer Svc View Post
Hello 20sonlt,

Sorry your experiencing some issues here with your vehicle and dealer as well. These things understandably can be frustrating. I would like to offer my assistance. I can contact your dealer to investigate the situation further and I can also locate another dealer near you for service as well. I would just need some information from you which you can private message to me. Could you provide me with your full name, address, phone number, VIN# and vehicle mileage, and your dealership information? Here to help.

Reggie B.
Chevrolet Customer Care
This ^^^ sounds like good customer service.

Hey OP, let us know if the dealership does the right thing, want to see how this turns out. It'd be good to know that GM is on top of these things....
__________________
Airmaster is offline   Reply With Quote
Old 04-18-2013, 08:54 PM   #9
jkchambless
Austin LT
 
jkchambless's Avatar
 
Drives: 1LT - Airaid,JBA Axleback,VMax PTB
Join Date: Jun 2009
Location: Austin, Texas
Posts: 540
Try another dealer....my dealer service department saw the codes and changed the chains no questions asked.
jkchambless is offline   Reply With Quote
Old 04-18-2013, 09:24 PM   #10
fielderLS3


 
fielderLS3's Avatar
 
Drives: 02 Alero, 2011 Mustang 5.0
Join Date: Mar 2010
Location: Portage, Wisconsin
Posts: 4,236
I don't know anyone who changes their own oil and keeps the receipts from when they buy it. Do you at least keep a little pocket notebook of your maintenance in the glove box, though?
__________________
"Proven V-8 power with better efficiency than a turbo V-6"

"The car is the closest thing we will ever create to something that is alive."eds.
fielderLS3 is offline   Reply With Quote
Old 04-19-2013, 05:36 AM   #11
rtcat600man
having FUN now 13.66@101
 
rtcat600man's Avatar
 
Drives: 2010 2LT IOM
Join Date: Nov 2009
Location: Clarkston, Michigan
Posts: 8,108
Quote:
Originally Posted by fielderLS3 View Post
I don't know anyone who changes their own oil and keeps the receipts from when they buy it. Do you at least keep a little pocket notebook of your maintenance in the glove box, though?


I do. Both oil and filter. Plus a spread sheet of dates and miles.
__________________
rtcat600man is offline   Reply With Quote
Old 04-19-2013, 09:20 AM   #12
jewel25
She's all mine!!!!
 
jewel25's Avatar
 
Drives: 2011 RJT 2LT/RS
Join Date: Apr 2011
Location: Las Vegas
Posts: 35,739
Quote:
Originally Posted by Chevrolet Customer Svc View Post
Hello 20sonlt,

Sorry your experiencing some issues here with your vehicle and dealer as well. These things understandably can be frustrating. I would like to offer my assistance. I can contact your dealer to investigate the situation further and I can also locate another dealer near you for service as well. I would just need some information from you which you can private message to me. Could you provide me with your full name, address, phone number, VIN# and vehicle mileage, and your dealership information? Here to help.

Reggie B.
Chevrolet Customer Care

This post is why I love GM.
__________________
jewel25 is offline   Reply With Quote
Old 04-19-2013, 12:11 PM   #13
20sonlt
 
Drives: 2010 summit white LS
Join Date: Jan 2011
Location: District heights, Md
Posts: 12
**Update** The dealer is asking for more receipts, so I'm going to have to do some more searching for receipts. He did tell me that they may have to replace my motor due to sludge build up. If I do make through this delima, my next purchase will be a catch can.

@FielderLS3 I feel the same way even though I do keep some receipts, I don't keep them like i should.

I will keep you all updated as to how this all ends.
20sonlt is offline   Reply With Quote
Old 04-19-2013, 05:22 PM   #14
TooCool5
Resident Gearhead
 
TooCool5's Avatar
 
Drives: 2010 Camaro 1LS 3.6 LLT V6 325 HP
Join Date: May 2009
Location: Central CT
Posts: 3,619
Quote:
Originally Posted by 20sonlt View Post
**Update** The dealer is asking for more receipts, so I'm going to have to do some more searching for receipts. He did tell me that they may have to replace my motor due to sludge build up. If I do make through this delima, my next purchase will be a catch can.

@FielderLS3 I feel the same way even though I do keep some receipts, I don't keep them like i should.

I will keep you all updated as to how this all ends.
How often did you change the oil? Case in point.
If you went by the original monitor it let you go 10k.
The re-flashed monitor goes 5k.
This is a major on GM's part, don't take no for an answer.
__________________
2010 Camaro Auto, Inferno Orange, Titanium Interior, Gearhead Wheels AIRAID CAI
TooCool5 is offline   Reply With Quote
Old 04-19-2013, 05:49 PM   #15
20sonlt
 
Drives: 2010 summit white LS
Join Date: Jan 2011
Location: District heights, Md
Posts: 12
I use to go by the monitor until I seen a thread about the re-flash.
20sonlt is offline   Reply With Quote
Old 04-20-2013, 08:49 AM   #16
TooCool5
Resident Gearhead
 
TooCool5's Avatar
 
Drives: 2010 Camaro 1LS 3.6 LLT V6 325 HP
Join Date: May 2009
Location: Central CT
Posts: 3,619
Quote:
Originally Posted by 20sonlt View Post
I use to go by the monitor until I seen a thread about the re-flash.
There you go, GM knew about the sludge build up with the original oil monitor calibration, thus they revised it.
They should not be fighting you on this.
__________________
2010 Camaro Auto, Inferno Orange, Titanium Interior, Gearhead Wheels AIRAID CAI
TooCool5 is offline   Reply With Quote
Old 04-21-2013, 07:46 PM   #17
PieNsky

 
PieNsky's Avatar
 
Drives: Victory Red 1LS
Join Date: Nov 2008
Location: Louisville,KY
Posts: 1,902
My right bank chain went out at around 117,000. I changed the oil by the monitor. There was no sludge and I has posted photos of the engine. I would want to know how the dealer was a able to determine that the engine was sludged.
PieNsky is offline   Reply With Quote
Old 04-21-2013, 07:48 PM   #18
PieNsky

 
PieNsky's Avatar
 
Drives: Victory Red 1LS
Join Date: Nov 2008
Location: Louisville,KY
Posts: 1,902
By the way, I believe that the reflash on the oil change was due to people driving with low oil levels.
PieNsky is offline   Reply With Quote
Old 04-21-2013, 11:23 PM   #19
shrinkdoc

 
Drives: SRT Yugo GT Super Sport with Manual
Join Date: Mar 2012
Location: va
Posts: 1,397
Quote:
Originally Posted by PieNsky View Post
My right bank chain went out at around 117,000. I changed the oil by the monitor. There was no sludge and I has posted photos of the engine. I would want to know how the dealer was a able to determine that the engine was sludged.
Sooo... Is this something we can all expect eventually like an enlarged prostate as we get older???
shrinkdoc is offline   Reply With Quote
Old 04-22-2013, 07:04 AM   #20
menendez1293
Emerald Coast Camaros
 
menendez1293's Avatar
 
Drives: 2010 Camaro 2LT/RS M6
Join Date: Nov 2009
Location: Tallahassee FL
Posts: 9,261
Quote:
Originally Posted by shrinkdoc View Post
Sooo... Is this something we can all expect eventually like an enlarged prostate as we get older???
Unfortunately for these early 10s it looks like a question of when instead of if.
__________________
Proud owner of litho #179 Click Picture for Build Thread
menendez1293 is offline   Reply With Quote
Old 04-22-2013, 08:10 AM   #21
TooCool5
Resident Gearhead
 
TooCool5's Avatar
 
Drives: 2010 Camaro 1LS 3.6 LLT V6 325 HP
Join Date: May 2009
Location: Central CT
Posts: 3,619
Quote:
Originally Posted by menendez1293 View Post
Unfortunately for these early 10s it looks like a question of when instead of if.
There is also the question of an extended warranty on this. 10 yr.
__________________
2010 Camaro Auto, Inferno Orange, Titanium Interior, Gearhead Wheels AIRAID CAI
TooCool5 is offline   Reply With Quote
Old 04-22-2013, 08:39 AM   #22
menendez1293
Emerald Coast Camaros
 
menendez1293's Avatar
 
Drives: 2010 Camaro 2LT/RS M6
Join Date: Nov 2009
Location: Tallahassee FL
Posts: 9,261
Quote:
Originally Posted by TooCool5 View Post
There is also the question of an extended warranty on this. 10 yr.
What do you mean?
__________________
Proud owner of litho #179 Click Picture for Build Thread
menendez1293 is offline   Reply With Quote
Old 04-22-2013, 09:40 AM   #23
nyrfan
Let's go Rangers!
 
nyrfan's Avatar
 
Drives: 13' AGM 2SS/RS L99
Join Date: Jun 2011
Location: Orlando, FL
Posts: 9,853
Wether it's a know issue or not you still have to prove you maintained the car as required by GM. This is why you need to keep all receipts, to prove you did. With out receipts how does GM know you maintained it as required?

Sorry to say but I don't blame the dealer one bit for asking for documentation and unless you can provide it you may be SOL.
__________________
Soprano 4/1/00-6/14/11, Gone but NEVER forgotten!
FSP tuned: 377/389
nyrfan is offline   Reply With Quote
Old 04-22-2013, 12:31 PM   #24
20sonlt
 
Drives: 2010 summit white LS
Join Date: Jan 2011
Location: District heights, Md
Posts: 12
I have receipts but I don't have all the receipts as far back since 6,000 miles. The receipts aren't an issue, I was just curious thats all.
20sonlt is offline   Reply With Quote
Old 04-22-2013, 01:04 PM   #25
BaylorCamaro
Track > 1/4 Mile
 
BaylorCamaro's Avatar
 
Drives: 2013 ZL1
Join Date: Sep 2009
Location: Kemah, TX
Posts: 5,272
Quote:
Originally Posted by PieNsky View Post
My right bank chain went out at around 117,000. I changed the oil by the monitor. There was no sludge and I has posted photos of the engine. I would want to know how the dealer was a able to determine that the engine was sludged.
Good Lord. How many miles are you at right now?
BaylorCamaro is offline   Reply With Quote
 
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 05:04 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.