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Old 04-04-2011, 12:29 PM   #1
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Order question.

Can someone explain this,it is a message at the order tracking site.


Congratulations on placing an order for your new Chevrolet. Your dealer has received an order number from Chevrolet. Once your dealer has an available production slot, your order will be scheduled for production. You can sign back in at any time to see your vehicle’s progress or click on the accessories area below to further make this vehicle your very own.
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Old 04-04-2011, 12:35 PM   #2
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It means that your order has ONLY been placed in the system.
Your dealer DOES NOT have an allocation for your order.
Your order will just sit and go nowhere until your dealer has an allocation.
You could be waiting a few days, a few weeks, or a few months before your order moves at all.
Your dealer knows when his next allocation is available and whether it's yours. Is there anyone else waiting who has placed an order in front of you at the dealership?
Will he be honest with you or string you along? No one will really know but him.
I would only place an order with a dealer who has an allocation, like one of the fine dealers who frequent this site.
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Old 04-08-2011, 04:34 PM   #3
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I asked the dealer today why is there no movement on my order and he told me it was due to the color ordered (IBM).
3/29/11 1100
3/29/11 1102

Is this B.S. or is he being honest,I asked about dealer allocation and he has yet to get back to me.
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Old 04-08-2011, 04:44 PM   #4
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My order is IBM and I've moved from 3300 to 3400 today. So unless I 'got lucky' and am one of the last to get that color, it shouldn't be an issue.
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Old 04-09-2011, 03:37 PM   #5
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Someone is stringing you along. The saleman may not know all about the dealers' allocations, but someone there DOES!! and should be able to tell you when they have an allocation available for your order.
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Old 04-09-2011, 07:22 PM   #6
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I agree but it just continues,today I was told that there are constrictions on my order and once again the person that does all the ordering is not around to explain.

I am off Monday so I will be going to the dealership to get some answers and possibly cancel my order with them.I do not mind the wait just be straight with me.
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Old 04-09-2011, 10:54 PM   #7
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Quote:
Originally Posted by Ohten View Post
I asked the dealer today why is there no movement on my order and he told me it was due to the color ordered (IBM).
3/29/11 1100
3/29/11 1102

Is this B.S. or is he being honest,I asked about dealer allocation and he has yet to get back to me.
It's BS! It doesn't matter what color you ordered - it won't move along until the dealer has an allocation. Call him on it - either he doesn't know what he is talking about or he wants you to wait until they have allocation instead of finding a dealer that has one now. Be proactive with this.
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Old 04-10-2011, 10:17 AM   #8
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Quote:
Originally Posted by Ohten View Post
I asked the dealer today why is there no movement on my order and he told me it was due to the color ordered (IBM).
3/29/11 1100
3/29/11 1102

Is this B.S. or is he being honest,I asked about dealer allocation and he has yet to get back to me.
This is bullshit, as you can see from my production schedule. 2011 IBM 2SS/RS. Find a new dealer.
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Old 04-10-2011, 04:10 PM   #9
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Ohten,

Have to agree with BlueDragonVT, sounds like . Color should not make a difference afaik, but for sure without a dealer allocation the car you order cannot be built!!! Take your dealer to task & bring them back to the real subject of allocation - when will they have an allocation for you? If they change the subject, I'd walk away fast. Because beyond this, as 67 Convertible said, you then have to trust them with the rest of your order. If they obfuscated on this, it's only the beginning - what about the rest of the process???

Over the last 34 years of buying cars, I've learned to get out quick when sales people don't seem to know what's going on. Either they really don't know (bad), or they are trying to me via absence of information (worse). I like to think it's the former, as I always give people the benefit of the doubt first . But more than once it ended up being the latter and bit me hard in the end (my fault).

I had a similar experience ordering my 2011 vert. At first my local dealer did not mention allocation. Two PMs to BeckyD on this site, and I knew about allocation - and ended up ordering long distance through her. If it weren't for Becky I would probably have backed out and not ordered a car, even as beautiful as it will be.

If you need better info please do not hesitate to contact any one of the dealer members here on Camaro5, a very helpful one of which is BeckyD. Because I did that, I know I'll end up with the car I dreamed about in the beginning, and a great summer & next 10 years - instead of a canceled order.

Good luck, Ohten!
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Old 04-10-2011, 07:52 PM   #10
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Where do you find detailed info on the order you placed? I went to track my order and only get "Order Placed" and "Vehicle Queued For Production". So, where did I need to go? GM Canada? Must I find patience?:flag2::flag1::bangdesk:

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Old 04-10-2011, 10:23 PM   #11
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Where do you find detailed info on the order you placed? I went to track my order and only get "Order Placed" and "Vehicle Queued For Production". So, where did I need to go? GM Canada? Must I find patience?
Go here: http://www.chevroletconnects.com/
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Old 04-11-2011, 04:46 PM   #12
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Just talked to GM and found out that they have a material restriction on the Imperial Blue Metallic,which actually means..........no paint.
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Old 04-11-2011, 04:54 PM   #13
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Red Jewel, Imperial Blue and Cyber Gray are on constraint for greater than 4 weeks. It could be the dealer didn't have allocation immediately but when he did, the car would go thru Pass One because of the color.

Anyone who ordered these colors weeks ago could have gotten them until the constraint was on.

The dealer is not full of it.

He should have explained constraints and Pass One.
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Old 04-11-2011, 05:00 PM   #14
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So if the order has made it to 3300 will it be held up or have they already cleared they have enough paint to push the order through production?
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Old 04-16-2011, 05:47 PM   #15
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My order was canceled and not by me .
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Old 04-16-2011, 06:47 PM   #16
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My order was canceled and not by me .
Now heads should roll

Get ahold of becky D, save some money, get a car faster and 100% no bull....thats who i ordered my car from
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Old 04-22-2011, 05:12 PM   #17
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Changed the color to Silver Ice Metallic and reordered(thanks GM),am I too late to order a 2011?
The sad part about my ordering dilemma is that I now have an IBM heritage grille,IBM XM antenna and IBM fuel door after expecting my car to be built.I talked to a GM rep about my situation and asked to be compensated if I have to order a 2012 due to their lack of paint.He told me that GM will do nothing for me,talk to your dealer.
THIS IS NOT THE DEALERS FAULT IT IS SOLELY GM.

I have never had such a time trying to get a car,this blows.I really wanted the IBM color but if I have to order a 2012 I wont see it until September and the mileage on my 2010 will be higher decreasing its value.
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Old 04-22-2011, 06:25 PM   #18
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Quote:
Originally Posted by Ohten View Post
Changed the color to Silver Ice Metallic and reordered(thanks GM),am I too late to order a 2011?
The sad part about my ordering dilemma is that I now have an IBM heritage grille,IBM XM antenna and IBM fuel door after expecting my car to be built.I talked to a GM rep about my situation and asked to be compensated if I have to order a 2012 due to their lack of paint.He told me that GM will do nothing for me,talk to your dealer.
THIS IS NOT THE DEALERS FAULT IT IS SOLELY GM.

I have never had such a time trying to get a car,this blows.I really wanted the IBM color but if I have to order a 2012 I wont see it until September and the mileage on my 2010 will be higher decreasing its value.
GM's fault? Did they cause the horrific disaster in Japan, which is the cause of the shortage of the metalic paints? If your dealer had been straight with you in the beginning they would of told you up front about the constraints!

Dude that Silver Ice Metallic car is going to be SHARP!
I'd double check and make sure it is not one of the constraints too. I heard it was all the metallics.
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Old 04-22-2011, 06:46 PM   #19
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Yes,GM's fault,the disaster in Japan(God help them all)had nothing to do with Gm having only one supplier.If I were running a business I would have more than one supplier for anything that I manufactured.
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Old 04-22-2011, 07:25 PM   #20
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Yes,GM's fault,the disaster in Japan(God help them all)had nothing to do with Gm having only one supplier.If I were running a business I would have more than one supplier for anything that I manufactured.
Ok I'll you that one about having only one supplier, but shouldn't your dealership let you know about the constraint? That has been out there for awhile now?
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Old 04-22-2011, 10:53 PM   #21
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Yes,GM's fault,the disaster in Japan(God help them all)had nothing to do with Gm having only one supplier.If I were running a business I would have more than one supplier for anything that I manufactured.
Certain components are only made by single suppliers no matter what the product is. I work for a company that manufactures guitars as well as drums and there are components that go into our guitars that are only made by one factory. Having two suppliers for a part costs more money and time.

Also when it comes to paint, you wont get he same consistency and look. Trust me, we go through these issues with our factories when trying to match drum shell wraps. Its all part of doing business.
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Old 04-23-2011, 12:50 PM   #22
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Originally Posted by Ohten View Post
Changed the color to Silver Ice Metallic and reordered(thanks GM),am I too late to order a 2011?
The sad part about my ordering dilemma is that I now have an IBM heritage grille,IBM XM antenna and IBM fuel door after expecting my car to be built.I talked to a GM rep about my situation and asked to be compensated if I have to order a 2012 due to their lack of paint.He told me that GM will do nothing for me,talk to your dealer.
THIS IS NOT THE DEALERS FAULT IT IS SOLELY GM.

I have never had such a time trying to get a car,this blows.I really wanted the IBM color but if I have to order a 2012 I wont see it until September and the mileage on my 2010 will be higher decreasing its value.
I know you wanted to order your Camaro but did you ask the dealer to see if he could find the Camaro you wanted with everything you wanted. I mean there are plenty of Camaros sitting on lots and I'm sure the dealer can find one that has everything you want including your color(IBM) and it doesn't cost you anything to ask. My dealer has two IBM's sitting on the lot right now. You might even get a good deal out of it.
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Old 04-24-2011, 11:15 AM   #23
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Tried that,if it has my exact specs one of two things holds it back,distance and dealer does not want to trade.I will see what happens with my change of color.

Can anyone tell me where to find the rear black out panel that sits just below the trunk lid between the tail lights and how is it attached?
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Old 05-06-2011, 03:43 PM   #24
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I guess my new order for Silver Ice is on its way


04/22/2011 - (1100) Order placed at dealership. Order passed GM edit tables but dealer has not received allocation to place order.
04/22/2011 - (1102) Order entered via web.
04/26/2011 - (2000) Order accepted by GM. Dealer used allocation to place order into production.
04/26/2011 - (2500) Order preferenced. Order pulled to the production system.
04/27/2011 - (3000) Order accepted by production control. Parts being ordered and production process is underway.
05/05/2011 - (3100) Order available to sequence.
05/05/2011 - (3300) Order scheduled for production. Order is scheduled into the plant build cycle.
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Old 05-07-2011, 09:16 PM   #25
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Quote:
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I guess my new order for Silver Ice is on its way


04/22/2011 - (1100) Order placed at dealership. Order passed GM edit tables but dealer has not received allocation to place order.
04/22/2011 - (1102) Order entered via web.
04/26/2011 - (2000) Order accepted by GM. Dealer used allocation to place order into production.
04/26/2011 - (2500) Order preferenced. Order pulled to the production system.
04/27/2011 - (3000) Order accepted by production control. Parts being ordered and production process is underway.
05/05/2011 - (3100) Order available to sequence.
05/05/2011 - (3300) Order scheduled for production. Order is scheduled into the plant build cycle.
Well that's always good news!!! So you are gonna have 2, what's it like driving 'The New Hotness'? I really hope mine comes in before the 23rd. Then I can roll into TN with it! Man that'l be sweet!
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