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Old 12-01-2011, 11:52 AM   #154
Kangmaro
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Thanks Mr. Morris.

Yeah, I have eperienced this from the day I brought my beauty home. I didn't even know that it was an issue or anything until I found the postings here.

To me it's only an area of concern because I don't know what's causing it, and if this will lead to a serious problem down the road if left unchecked? Now reading these posts leaves me with even more questions than answers lol.

I mean the vibrating/humming is noticable, but nowhere near a huge deal imo (that is if it's not a symptom of a serious issue that needs to be repaired). I'm not losing any fillings or anything lol. I feel it in the pedals, my seat, steering wheel, and I notice the rear view mirror slightly vibrating as soon as gear changes & the rpm's drop to that 1200 range everyone's talking about. I just thought it was something quirky that my car was doing... but I see now that there are others having the same symptoms.

My dealer is over an hour away in Georgetown TX so I don't look to be taking time off from work to make that trip anytime soon... & I don't care for the dealer in Killeen TX, so... I will take it to the dealer near where I work here in Gatesville TX sometime in this next week or so, (almost time for my 2nd oil change anyway).

Thanks again... Kevin
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Old 12-14-2011, 10:39 AM   #155
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Based on Jeff's response to Kevin that the fix has been identified?
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Old 12-24-2011, 10:25 AM   #156
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Based on Jeff's response to Kevin that the fix has been identified?
What is the fix, Jeff?

Last edited by ZX14; 12-25-2011 at 03:40 AM.
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Old 12-29-2011, 12:36 AM   #157
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Please Jeff, give us something that our dealer can look with regards to the issue and a possible fix. I think that mine just thinks I'm imagining it.
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Old 12-30-2011, 09:57 PM   #158
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Where are you Jeff? What is the fix?
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Old 01-02-2012, 01:07 AM   #159
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Jeff??
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Old 01-02-2012, 01:17 AM   #160
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Old 01-02-2012, 10:18 AM   #161
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I never said there was a fix to the issue but there is a document out that seems to point to this. I can't go into detail about it and in order to know if the document would apply to your vehicle you will have to have your vehicle diagnosed by your dealer. They would be the ones to make the call on this. I'm sorry I can't be more specific.

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Old 01-02-2012, 06:31 PM   #162
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I took mine to the shop 3 times for this problem and they said it was normal. It is not normal in any vehicle I've ever driven. It does it the worse at the very speed I travel around town the most. Very, Very annoying for a $30K car. Do you have a copy of this document your talking about that you could post, Jeff?

Last edited by ZX14; 01-03-2012 at 06:45 AM.
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Old 01-03-2012, 09:57 AM   #163
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Tes Jeff it would be nice to see if this doc. is relative to our problem. It really sucks to have to put up with this problem in such an historic vehicle.
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Old 01-04-2012, 01:06 PM   #164
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Originally Posted by Chevrolet Customer Svc View Post
Kevin, there is a document in my resources that may pertain to this issue. The only one who can make that distinction would be your dealer. I would suggest getting it checked out and make sure that they check through their resources to look for this document. If you have any troubles let me know.

Jeff Morris, Chevrolet Customer Service
Jeff, the document from your resources, can you post it? Is it classified?
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Old 01-04-2012, 04:08 PM   #165
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The documents that I reference are only for our dealership service department personnel. I cannot post any of our documents. I'm sorry I can't be of any additional help at this time.

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Old 01-04-2012, 04:44 PM   #166
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Can you explain what was found to be the cause?
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Old 01-05-2012, 09:11 AM   #167
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Jeff,
As the ears for Chevy division you must relay to them our (THE CUSTOMER) dissatisfaction with the response to this problem. I still remeber the day I took delivery of my 2010 Camaro, being the owner of a 98 Corvette and a 67 Camaro, I was excited beyond belief. Two years latter and the dissatisfaction continues to the point that the enjoyment of driving this car has been sucked right out of me. When the enjoyment is gone the loyalty soon follows. It so so silly to loose Customer loyalty over a simple 1200 rpm resonance condition. If a fix does exist and it is kept secret from the Customer how does that help us.
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Old 01-05-2012, 03:35 PM   #168
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I'm sorry that this system isn't fully transparent but the reason these "fixes" are kept secret is because the only people that should be using them are our dealership personnel. I'm sorry but I cannot share any details of these documents to you. I'm not qualified to tell you whether or not the documents are reference will be able to be applied to your vehicle or not. That is the job of the dealer. Again I'm very sorry for the way I have to handle these things. I hope this helps to explain why.

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Old 01-05-2012, 05:53 PM   #169
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For those of you who get somewhere with your dealer on this problem, please post what the dealer did to 'fix' the issue and if it was successful since it appears GM isn't going to be forthcoming with the cause.
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Old 01-05-2012, 08:42 PM   #170
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Anyone that works at a dealership want to "leak" these documents? Just upload to fileshare,rapidshare,etc. and post a link to what someone found. LOL I'm sure there are ways to "leak" these anonymously....

If its intended for dealers to use these docs to fix the issue,and the dealership has there heads up there..or can't find a problem. What good is hiding it? Most techs vary from dealer to dealer in skill,training,etc. So basicallly if your tech can't find this fix or you get the standard,"it sounds fine to me" response beacause they're lazy, we as consumers are supposed to live with that?

P.I.'s and service bulletins get leaked all the time. My dealer always asks,"where did you find that info?" "you're not supposed to have that". And to which I reply C5,and he just looks at me.
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