Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums - Camaro5.com
 
Anthony @ LG Motorsports
Go Back   Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums - Camaro5.com > Specific Models / Packages > Camaro Convertible Forum


Reply
 
Thread Tools
Old 09-09-2011, 09:02 AM   #15
whidobie
 
whidobie's Avatar
 
Drives: 2011 Camaro Convertible 2SS RS
Join Date: Dec 2010
Location: Bergen County, New Jersey
Posts: 258
I agree that GM should eat the additional costs. They probably are not legally bound to paying for your modifications but the negative publicity would cost them more long term and paying for your decal etc is just a drop in the bucket. They should remember the govt bail out here!
whidobie is offline   Reply With Quote
Old 09-09-2011, 09:03 AM   #16
Chevrolet Customer Svc


 
Chevrolet Customer Svc's Avatar
 
Drives: GM Vehicles
Join Date: Jun 2010
Location: Michigan
Posts: 9,111
I'm very sorry to hear about the issues you're having with your vehicles Skunk. Do you think you could send me your case number so I can look it over? I'd like to see if I can do anything to help. Hopefully we're able to reach a mutually beneficial agreement.

Jeff Morris, Chevrolet Customer Service
Chevrolet Customer Svc is online now   Reply With Quote
Old 09-09-2011, 10:32 AM   #17
pnyklr

 
Drives: A Gift From My Wife
Join Date: Apr 2009
Location: Powder Springs, GA
Posts: 1,554
Instead of using the Lemon Law you could try and get GM to buy it back.

I had a 1999 Silverado that was a POS and GM bought it back from me. I came out of the deal with $1000 in my pocket after all was said and done.

-Funk
__________________
2012 Convert 2SS/RS SW/IO LS3 - Build #1081

07/21/2011 - (3800) Order produced and vehicle is being prepared for shipping.
08/09/2011 - (4200) Shipped (vehicle is shipped to the dealer or interim point of delivery).
08/16/2011 - (5000) Vehicle has been delivered to dealer.
08/19/2011 - In my possession.
pnyklr is offline   Reply With Quote
Old 09-09-2011, 11:33 AM   #18
skunk whisperer
 
Drives: 2011 Camaro convertible
Join Date: Sep 2011
Location: Oklahoma
Posts: 11
Mr. Morris - Thank you for the offer, sir. I have been “working with” Tonya Hobson at GM corporate, to no avail. When I asked if the issue could be escalated to GM’s internal dispute resolution group as per Oklahoma lemon law mandates, I was told to write snail mail to their legal department. When I emailed the letter to her to forward to them, she refused. For GM to even suggest that we should take a several thousand dollar hit to get out of this car because GM has no service script for fixing the convertible top is amoral.
If it is a buy-back, lemon law or trade-in, it does not matter to us. In the end, we expect to not be out a penny and also have the 45+ days in the shop remembered in the end.
Driving a Chevy Malibu and paying for a 45g car that drives a ton of business to our door is something else. Via tracking our marketing, 65% of our local business comes from people seeing our flashy GM billboards. Nobody sees it in the shop. The business loss due to down time cannot be measured.
I thank everybody here for their input. After the Camaro club guys approached me, I thought that I should poke around a bit for a reality check. Thank you.
skunk whisperer is offline   Reply With Quote
Old 09-09-2011, 01:08 PM   #19
steveintulsa
 
steveintulsa's Avatar
 
Drives: 2010 rs/ss
Join Date: Feb 2010
Location: Tulsa, OK
Posts: 100
Ned,
I've purchased two Camaro's from Glover w/o the issues you are having but I would seriously evaluate what happened during those first 50 miles! The broken bows, holes & cable issues with your top (along with the 45 days in the shop) would make me suspect extremely rough treatment. I don't have a good way of tracing all the service orders generated against your vin # before you received your car, but I would definitely check that out as part of your due diligence.
steveintulsa is offline   Reply With Quote
Old 09-09-2011, 01:16 PM   #20
CAMAROZL1
 
Drives: Point A to B Car until ZL1
Join Date: Apr 2011
Location: PA
Posts: 194
Good luck!
__________________
CAMAROZL1 is offline   Reply With Quote
Old 09-09-2011, 01:42 PM   #21
SamHouseIII
I Carry!
 
SamHouseIII's Avatar
 
Drives: 2013 CRT ZL1
Join Date: Jul 2011
Location: Fletcher, Ok
Posts: 2,645
I too have bought my car through Jim Glover and can say they are great! I wonder with 50 miles on this car and no one saw anything wrong with it, it had to have been drove this mileage right?
SamHouseIII is offline   Reply With Quote
Old 09-09-2011, 06:28 PM   #22
steveintulsa
 
steveintulsa's Avatar
 
Drives: 2010 rs/ss
Join Date: Feb 2010
Location: Tulsa, OK
Posts: 100
08-17-2011, 01:23 PM #1 Richochet83




Drives: SIM 2LT Camaro RS
Join Date: Apr 2009
Location: Maryland
Posts: 481
iTrader Rating: 0 reviews


Out with Old in with the New
Ok, so after the many visits to the Service Dept. at the dealer (1x for brakeline and spoiler recall, 4x for speaker replacement, 5x for check engine light which they finally figured was the timing belt, 1x for brakes and rotors replacement, 1x for tires replaces, 1x for oil life and tire sensors malfunction)in my 2010 2LT RS that I purchased in May 2009, driving bogus rental cars paid for by GM, lots of profanity coupled with tamtrums at the dealership, a letter to GM, and meetings with the Service Director and Sales Manager, I was able to be compensated with a brand new 2011 2LT RS. The best part about it all was that it was the same color and model as the 2010, but now it has a sunroof (which I always wanted), Chrome wheels, backup sensors, and that tight HUD. Now that I have been driving the 2011 for a few hours I've come to the conclusion that the 2010 that I had was a real P.O.S. I've had to put that car in the shop more times than I have with any other car I've owned in it entirety. The only two good things in my opinion that the 2010 has over the 2011 is that the exhaust was louder and the bumper looked cleaner with the backup sensors. But hey I'm happy I have them. More than that, the dealership gave the full value of the car plus a $3000 rebate. The only part that suck out of all of this is that I just put brand new General G-Max All-season Tires on the 2010 car. But I just chalked that up since they gave me the $3000 rebate they gave me. But anywho, the moral of this story (at least for me) is to never buy a next generation car the first year it comes out.
__________________
http://www.camaro5.com/forums/showthread.php?t=23412


steveintulsa is offline   Reply With Quote
Old 09-10-2011, 08:51 AM   #23
skunk whisperer
 
Drives: 2011 Camaro convertible
Join Date: Sep 2011
Location: Oklahoma
Posts: 11
We do not think our convertible was abused. Jim Glover himself was the only person who drove it. We trust and love our dealer.

We now have a meeting next Thursday with the GM rep at the dealer.
skunk whisperer is offline   Reply With Quote
Old 09-13-2011, 12:45 PM   #24
steveintulsa
 
steveintulsa's Avatar
 
Drives: 2010 rs/ss
Join Date: Feb 2010
Location: Tulsa, OK
Posts: 100
Maybe a photo op sitting with the top down?
steveintulsa is offline   Reply With Quote
Old 09-13-2011, 01:19 PM   #25
SamHouseIII
I Carry!
 
SamHouseIII's Avatar
 
Drives: 2013 CRT ZL1
Join Date: Jul 2011
Location: Fletcher, Ok
Posts: 2,645
Hope they take care of it for you
SamHouseIII is offline   Reply With Quote
Old 09-13-2011, 04:13 PM   #26
BowtieBelle
They see me trollin'...
 
BowtieBelle's Avatar
 
Drives: 217 ci of fury; Chauffeured by SS
Join Date: Jul 2011
Location: Oklahoma
Posts: 13,885
Quote:
Originally Posted by skunk whisperer View Post
We do not think our convertible was abused. Jim Glover himself was the only person who drove it. We trust and love our dealer.

We now have a meeting next Thursday with the GM rep at the dealer.

Yeah, I've bought from Jim Glover before and they're a good dealership. So is Riverside, we had a lemon issue with them back in '92 with a blazer. This is ridiculous. I hope it turns out alright, keep us posted.
__________________
"Never race anything you can't afford to light on fire and push off a cliff." -CamaroSpike

2011 Custom LT/RS: Bella's Build Thread
BowtieBelle is offline   Reply With Quote
Old 09-14-2011, 12:36 AM   #27
skunk whisperer
 
Drives: 2011 Camaro convertible
Join Date: Sep 2011
Location: Oklahoma
Posts: 11
steveintulsa - photo op?! It will be showcased on my Animal Planet show! It will also be front and center on our upcoming website makeover, if I do not trade in one of our many Chevys or the Camaro for a Ford Raptor truck, just to make a small, insignificant point about it.
skunk whisperer is offline   Reply With Quote
Old 09-14-2011, 12:57 AM   #28
skunk whisperer
 
Drives: 2011 Camaro convertible
Join Date: Sep 2011
Location: Oklahoma
Posts: 11
Ark5thgengirl - Riverside's manager is now at Glover. Riverside built me a super-custom 2005 1500HD quad cab with all the toys Chevy pickup VIA EMAIL when I was in Afghanistan -MY dream vehicle. When their manager left, we followed him to Glover and have been there since then.

We do not care to switch to Ford or out of the vert but if they cannot fix it, they cannot fix it. Does anybody stand behind their products and do the right thing for the client anymore these days?

Update on Thursday or Friday after the GM rep looks at it.
skunk whisperer is offline   Reply With Quote
 
Reply

Tags
convertible, corporate, lemon law, problems

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
5th Gen Suspension -- The Book JusticePete Suspension / Brakes / Chassis 151 05-07-2015 05:52 PM
2011 Camaro Convertible and Coupe Pricing Guide BeckyD@RodgersChevrolet Camaro Price | Ordering | Tracking | Dealers Discussions 87 08-31-2011 06:29 PM
Pedders Suspension Benchmark Track Testing and New Jersey Track Day Info@PeddersUSA.com USA - NY / NJ / PA 35 10-26-2009 05:20 PM
Ambient lighting (ABL) - the FINAL update = LIMITED TO DOOR PANELS CamaroScotty 5th Gen Camaro SS LS LT General Discussions 338 04-15-2009 05:33 PM


All times are GMT -5. The time now is 12:39 PM.


Powered by vBulletin® Version 3.8.9 Beta 4
Copyright ©2000 - 2016, vBulletin Solutions, Inc.