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Old 09-24-2011, 08:47 PM   #1
nine4m6
 
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Onstar Battery

Got a notifcation email from Onstar to let them do a diagnostic. After the check, I was told that the battery in my Onstar is dead and does not transmit unless the switch is on. They said I need to take my car to my dealer to have this changed.

Soooo.... 2 questions:

Anyone else had this issue?

And if so, is it something thing that I can do at home?

I hate to haul it back to the service department just for this.

Thanks
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Old 09-25-2011, 03:26 AM   #2
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i Have heard of this, I do think is a dealer fix
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Old 09-26-2011, 03:39 PM   #3
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Mine went dead on 8/1/11. The radio also fried a day after that. Almost 2 months later and I'm still waiting for replacement parts. I guess a 2011 radio will not fit a 2010.
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Old 09-26-2011, 03:48 PM   #4
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Yeah, my OnStar backup battery had to be replaced by my dealer. Simple fix from what I understand
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Old 09-27-2011, 08:15 PM   #5
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I guess this means they can't track you
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Old 09-27-2011, 08:20 PM   #6
68/2010
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Wow, news to me. I've had my car for 27 months now.
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Old 09-27-2011, 09:08 PM   #7
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Had the same issue. Took it to the dealer, and they replaced it within 30 minutes. This is the back up battery which is used to send automatic crash notification messages.

Even if your battery dies, you will still be able to use all the OnStar features minus the automatic crash notification.

It was under warranty, so the dealer did not charge me. It is located behind the glove box.
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Old 10-12-2011, 06:30 AM   #8
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My light just turned red today and the voices in my car told me the same thing. Did you by any chance sign up for that family locator trial beta test too? I was thinking maybe it's sending more messages than normal because of it and killed the battery, but who knows.
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Old 10-12-2011, 07:42 AM   #9
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Happened to my Mom's Equinox and no its probably not a good idea to mess with it at home. I
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Old 06-20-2012, 10:08 AM   #10
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OnStar battery

I bought my Camaro new in Jul 2011 onstar batt had to be replaced in Aug and now my onstar light is red again Jun 2012.So off to the dealer I go But I haven't any other issues so i am not complaining.
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Old 06-20-2012, 11:21 AM   #11
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While we're on this topic, I've heard it mentioned that thieves can easily disable onstar rendering the ability to track/find the car useless. Is this true? It's been suggested that a Viper alarm combined with onstar is the way to go. I've looked into Viper a bit, and if I can get an alarm to work with my current key fob, I might add it on.
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Old 06-20-2012, 11:29 AM   #12
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Funny thing, I was actually just thinking about this
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Old 06-20-2012, 02:40 PM   #13
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Quote:
Originally Posted by sacohan View Post
I bought my Camaro new in Jul 2011 onstar batt had to be replaced in Aug and now my onstar light is red again Jun 2012.So off to the dealer I go But I haven't any other issues so i am not complaining.
Please let us know how everything goes during your service appointment for the OnStar battery. I look forward to your updates. Also, if you have any questions, please feel free to contact me at any time.

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Old 06-20-2012, 03:17 PM   #14
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I had this issue too. It was an easy fix.

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Old 06-20-2012, 03:19 PM   #15
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Yes, known issue in the 2011s. Dealer took care of it for me.
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Old 06-20-2012, 03:24 PM   #16
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Simple fix........just cancel the over priced onstar. No more messages.
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Old 06-21-2012, 10:01 AM   #17
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Quote:
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Yes, known issue in the 2011s. Dealer took care of it for me.
Awesome! Glad your dealership was able to address the concern for you. If you would like me to pass off some praise to your dealership, please feel free to contact me with any details.

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Old 07-02-2012, 07:47 AM   #18
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I got the alert on the OnStar report to run diagnostics. The OnStar rep said it was the back-up battery. I called the dealer this morning and they have one. So off to get it replaced under warranty.
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Old 07-02-2012, 12:11 PM   #19
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How long is the warrenty on this battery.
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Old 06-23-2013, 09:15 PM   #20
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Another OnStar Backup Battery Failure

The OnStar red led is on again. OnStar ran their diagnostics and they said it is the backup battery. Off to the dealer again for the second time for this issue. With the other postings on this issue it seems there has to be a problem with 2011 model OnStar.
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Old 06-23-2013, 09:38 PM   #21
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hmmm, my wifes onstar on her 2010 has never had any battery replacement yet
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Old 06-24-2013, 09:14 AM   #22
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Wish I knew mine needed replacement so I wouldn't go get it replaced and thus know onstar is dead in my car.
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