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Old 11-29-2011, 01:45 AM   #1
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2011 2SS recall??

i was in the dealer last week and the service writer said there is a recall on the A/C something or another.... said they had to re-flash the computer. i told him i hadn't gotten anything from chevy about it and he said they get the recall before they are actually recalled to the public. anyone else heard anything about this??
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Old 11-29-2011, 02:43 AM   #2
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Many threads on here covering that recall. Happened Mid Summer. Had mine re-flashed
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Old 11-29-2011, 06:50 AM   #3
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I don't beleive it was a recall, but a TSB. Here it is from last May.....

Document ID: 2662479
#11160: Customer Satisfaction - Loss of Air Conditioning - Reprogram Body Control Module - (May 23, 2011)

Subject:11160 - Loss of Air Conditioning - Reprogram Body Control Module

Models:2011 Chevrolet Camaro

*THIS PROGRAM IS IN EFFECT UNTIL MAY 31, 2013*

Condition:
Certain 2011 model year Chevrolet Camaro vehicles may have a condition in which the air conditioning compressor may not turn on or turn off. This could cause the compressor to fail, resulting in a loss of air conditioning.

Correction:
Dealers are to reprogram the body control module.

Vehicles Involved:
Involved are certain 2011 model year Chevrolet Camaro vehicles.
Important: Dealers are to confirm vehicle eligibility prior to beginning repairs by using the Required Field Actions section in the Global Warranty Management system. Not all vehicles may be involved.
For dealers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address information has been prepared and will be provided to US and Canadian dealers through the GM GlobalConnect Recall Reports, or sent directly to export dealers. Dealers will not have a report available if they have no involved vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this program is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this program.

Parts Information:
No parts are required for this program.

Service Procedure:
Do not attempt to order the calibration number from GM Customer Care and Aftersales. The calibration numbers required for this service procedure are programmed into control modules via a Multiple Diagnostic Interface (MDI) with the calibration update. When using a MDI for reprogramming, ensure that is updated with the latest software version. Use TIS2WEB on or after 05/16/11 to obtain the calibration. If you cannot access the calibration, call the Techline Customer Support Center and it will be provided.

For step-by-step programming instructions, please refer to SI and the Techline Information System (TIS) terminal.
Verify that there is a battery charge of 12 to 15 volts. The battery must be able to maintain a charge during programming. Only use an approved Midtronics® PSC 550 Battery Maintainer (SPS Programming Support Tool EL-49642) or equivalent to maintain proper battery voltage during programming. <LI type=1>Reprogram the body control module (BCM). Refer to SI and Service Programming System (SPS) documentation for programming instructions, if required.

2.1. Connect the MDI to the vehicle.

2.2. Select J2534 MDI and Reprogram ECU from the Select Diagnostic Tool and Programming Process screen.

2.3. Select BCM Body Control Module -- Programming from the Supported Controllers screen.

2.4. Follow the on-screen instructions.

Clear all diagnostic trouble codes (DTCs).
Check the driver information center display for additional messages regarding further calibration instructions. If there are no additional driver information center instructions present, programming is complete.
Courtesy Transportation - For US and Canada:

The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranties. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product program is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for Courtesy Transportation guidelines.

Warranty Transaction Information:

Submit a transaction using the table below.

Labor Operation

Description

Labor Time
V2434
Reprogram BCM
0.4


Customer Notification - For US and Canada:

General Motors will notify customers of this program on their vehicle (see copy of customer letter included with this bulletin).

Customer Notification - For Export:

Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the attached sample letter.

Dealer Program Responsibility:

All unsold new vehicles in dealers' possession and subject to this program must be held and inspected/repaired per the service procedure of this program bulletin before customers take possession of these vehicles.

Dealers are to service all vehicles subject to this program at no charge to customers, regardless of mileage, age of vehicle, or ownership, through May 31, 2013.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the involved vehicle listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Program follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this program enters your vehicle inventory, or is in your facility for service through May 31, 2013, you must take the steps necessary to be sure the program correction has been made before selling or releasing the vehicle.
Dear General Motors Customer:
We have learned that your 2011 model year Chevrolet Camaro may have a condition in which the air conditioning compressor may not turn on or turn off. This could cause the compressor to fail, resulting in a loss of air conditioning.
Your satisfaction with your Camaro is very important to us, so we are announcing a program to prevent this condition.
What We Will Do: Your GM dealer will reprogram the body control module. This service will be performed for you at no charge until May 31, 2013 . After that, any applicable warranty will apply.
What You Should Do: To limit any possible inconvenience, we recommend that you contact your dealer as soon as possible to schedule an appointment for this repair.
If you have any questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below.
Division
Number
Text Telephones (TTY)
Chevrolet
1-800-222-1020
1-800-833-2438
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Old 11-29-2011, 06:57 AM   #4
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Better hurry in. A/C is going to blow your car up explorer style.
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Old 11-29-2011, 04:30 PM   #5
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I heard that too when i went in for my first oil change back in september. they mentioned a recall for the a/c saying they just have to do something to the computer. so when i go for my next oil change ill set that up. so yes eventually get that done iso its over and done with and you can move on ya know
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Old 11-29-2011, 07:22 PM   #6
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My car has a builda in May 2011. Cant remember date and car is at home. Think mine was affected?
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Old 11-29-2011, 07:35 PM   #7
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I got the letter back in the summer. Had the reprogram done a few weeks ago although mine always worked the few times I put it on
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Old 11-29-2011, 07:45 PM   #8
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what about if you have a tune installed. when they reflash the ecm will it delete the programmed tune???
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Old 11-29-2011, 09:51 PM   #9
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that was around mid summer of 2011. Not all camaros were affected. Depending on what your VIN number is, you camaro would have been recalled.
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Old 11-30-2011, 01:24 AM   #10
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guess i'll be taking it in before summer.....
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Old 11-30-2011, 03:44 AM   #11
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I got an actual recall letter from GM for mine. They flash the Body control module for the ac fix. As far as I know they don't do anything with the tune. Mine was built in January 11.

I had them do it last time I took it in for an oil change.
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Old 11-30-2011, 08:44 AM   #12
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I didn't get the letter but my VIN was one of the ones affected; it wasn't just SS models. They reprogrammed the BCM at the dealer and sent me on my way.
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Old 11-30-2011, 03:54 PM   #13
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SNEEKS if you're worried about being affected by this just send me your VIN and I'll check it for you.

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Old 11-30-2011, 03:58 PM   #14
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I bought the car in July... so would the delar have done the reflash before I drove it off the lot?
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Old 11-30-2011, 05:02 PM   #15
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That may be the case Cpanthers. If you'd like me to check to see if you need this done just send me your VIN.

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Old 12-21-2011, 12:05 PM   #16
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I had a simular AC system failure in which they had to replace the evaporator core. I asked them about the BCM reprogram but I dont think they did it.

I am having simular issues with AC not coming on/off. I havent gotten around to checking if AC might have a leak/failure again.

Can somone check my vin for this TSB ... VIN = 2G1FT1EW7A9182039

Thanks !
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Old 12-21-2011, 12:25 PM   #17
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Yep, they fixed mine last week. It had quit 3 x.
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Old 12-22-2011, 08:18 AM   #18
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matt, I looked over your VIN and you vehicle is not included in the program you're describing. With the issues you're describing I'd have your dealer take a look at the vehicle again to see what can be done for you. Also you'll want to get in contact with our Customer Assistance team as well. If you need help doing that let me know.

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Old 12-22-2011, 08:20 AM   #19
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Quote:
Originally Posted by Chevrolet Customer Svc View Post
matt, I looked over your VIN and you vehicle is not included in the program you're describing. With the issues you're describing I'd have your dealer take a look at the vehicle again to see what can be done for you. Also you'll want to get in contact with our Customer Assistance team as well. If you need help doing that let me know.

Jeff Morris, Chevrolet Customer Service
I PM'd you my VIN, please check for me when you get a chance.

Thank you
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