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Old 04-15-2013, 08:20 AM   #176
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Originally Posted by abaucom21 View Post
Also would like to know if this issue is only with early production 2010 dashes. I have a 2011, think mine was produced Aug. 03, 2010, as I ordered May 2010 & took delivery 2nd week of Aug. Same dash design as 2010 models. When my 2011, 36-month warrenty expires this coming Aug. my Camaro will only have about 5,500 miles and garaged kept.
On my 2011 there is a small 1/2-inch long minor indent on left side of airbag but no crack yet.
Would just like for someone to state when the dash panel was revised to prevent cracking. Will my early production 2011 dash be prone to cracking or was the issue resolved before the 2011 models went into production, June 2010? Or, was the dash panel revised after Aug. 2010, after 2011 models were already in production?

I was also wondering if a minor indent on the left side was normal. I checked the new dash right after they installed it and noticed it was there. It worries me because it feels the same way the old one did when it started cracking.
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Old 04-19-2013, 08:25 PM   #177
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Cracked dash

Ok so my instincts where correct. I went to pick up my car and the dash they installed was scratched and dented but that's not it they pulled my gauges out with a flat head and chipped it all around they scratched the heck out my right and left pillers they scratched my ebrake scratched my center console. It's amazing you take your car to the dealer and they tell you not to worry but when you see such a crappy job like this you wonder wtf they did behind the dash I'm so upset luckily for me I took pics of my car inside all the components with the call tag cause they were telling me those parts were like that till I showed them the pics and they apologized and said theyed order the parts but after being treated that way and seeing my car like that by people that really don't care about there jobs it sucks to say but I don't want it anymore you pay so much for something I mean its a turn off so yea
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Old 04-20-2013, 10:24 AM   #178
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Ok so my instincts where correct. I went to pick up my car and the dash they installed was scratched and dented but that's not it they pulled my gauges out with a flat head and chipped it all around they scratched the heck out my right and left pillers they scratched my ebrake scratched my center console. It's amazing you take your car to the dealer and they tell you not to worry but when you see such a crappy job like this you wonder wtf they did behind the dash I'm so upset luckily for me I took pics of my car inside all the components with the call tag cause they were telling me those parts were like that till I showed them the pics and they apologized and said theyed order the parts but after being treated that way and seeing my car like that by people that really don't care about there jobs it sucks to say but I don't want it anymore you pay so much for something I mean its a turn off so yea
Aww man that sucks, but reminded me to take a ton of pictures before mine goes into the dealership this coming Monday for a new dash. The bad news: I have to pay $100 because my car is outside of the 3yr warranty.... I really was hoping GM would admit fault in the assembly, but at least they are willing to replace it at a pro-rated price.
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Old 04-22-2013, 07:10 PM   #179
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up date: the dealer did good will my dash didn't cost me a thing it took 2 days for them to change it. picked it up and the windshield had arm marks all over the inside and now my ipod keeps starting at song one and a couple of times it doesn't show I have any thing hooked up, so I guess I will have to go back down there for I pod problems.
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Old 05-05-2013, 11:24 AM   #180
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WAS READING ABOUT THE DASH CRACKS AFTER I NOTICED MINE I READ THAT SOMEONE HAD 53000 MILES ON THEIR CAR AND THE SERVICE DEPT CONTACTED GM AND THEY STILL REPLACED THE DASH WITH NO WARRANTY MY CAR IS AT 49000 NOW ANY HELP ON HOW I SHOULD HANDLE THIS MY CAR HAS NEVER EVEN BEEN IN THE GM SERVICE DEPT YET
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Old 05-05-2013, 11:31 AM   #181
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WAS READING ABOUT THE DASH CRACKS AFTER I NOTICED MINE I READ THAT SOMEONE HAD 53000 MILES ON THEIR CAR AND THE SERVICE DEPT CONTACTED GM AND THEY STILL REPLACED THE DASH WITH NO WARRANTY MY CAR IS AT 49000 NOW ANY HELP ON HOW I SHOULD HANDLE THIS MY CAR HAS NEVER EVEN BEEN IN THE GM SERVICE DEPT YET
Stop yelling and take it to your dealer for a replacement.
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Old 05-05-2013, 11:36 AM   #182
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cracked dash 2010

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Originally Posted by SummoneR View Post
Stop yelling and take it to your dealer for a replacement.
Its sunday lol was just wondering if being that far outs warranty if yall thought they would fix or am i gonna have to start yelling at them also lol
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Old 05-05-2013, 11:38 AM   #183
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Its sunday lol was just wondering if being that far outs warranty if yall thought they would fix or am i gonna have to start yelling at them also lol


You won't know until you find out. Isn't it a 50,000 mile warranty or was that changed? If your dealer squawks have them contact GM directly. Or contact username "GM Customer Service" in this thread.
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Old 05-06-2013, 08:23 PM   #184
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took my car in today and was very pleased to find out that with almost 50000 miles and an email from my dealer to GM they are going to replace my dash free of charge I will update everyone after its installed am very pleased right now with GM and Gordon Chevrolet in Augusta Ga
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Old 05-06-2013, 10:37 PM   #185
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took my car in today and was very pleased to find out that with almost 50000 miles and an email from my dealer to GM they are going to replace my dash free of charge I will update everyone after its installed am very pleased right now with GM and Gordon Chevrolet in Augusta Ga
Very cool news, glad it worked out for you.
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Old 05-06-2013, 10:58 PM   #186
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I had the same issue and was well out of mileage warranty... Take it in and GM will cover it. I was point blank told by two dealerships that they will cover it under the Customer Satisfaction Warranty since they know its a defect in the car! It's not a mileage issue... But keep in mind, the longer you wait, the less likely it will be warrantied... 5-6 years old, I'm sure they won't do much!
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Old 05-16-2013, 09:46 PM   #187
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car in shop 2 days now to replace dash service adviser told me gm only pay mechanic 3 hours to replace dash wow hes not a happy camper plus the fact that ive added ambient orange lights throughout dash behind plastic also under dash lol i bet if i would have had to pay for these repairs it would have been thousands my only concern now is it a redesigned dash or the same ole one that will crack in a couple years guess time will tell
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Old 05-17-2013, 04:41 PM   #188
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3 days now and now its gonna cost me 210 to replace my dash because i installed the ambient lights under dash and in dash across the orange plastic oh well im happy with that now if there is a problem i wont have a problem taking it back because i paid to have my lights removed and re installed
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Old 06-04-2013, 11:33 PM   #189
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Unfortunately, my dashboard hairline crack warranty claim was denied, my car has 14,500 miles and bought it 3.5 years ago. Is there anything I can do about it, or just to have to accept the result?
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Old 06-05-2013, 07:45 PM   #190
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Unfortunately, my dashboard hairline crack warranty claim was denied, my car has 14,500 miles and bought it 3.5 years ago. Is there anything I can do about it, or just to have to accept the result?
Well the thing to do is not accept it. Second, call GM and file a claim your self. Third, find an other dealer.
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Old 06-05-2013, 08:21 PM   #191
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I just found the crack in mine, 3.5 years and 19K miles. After reading some replacement nightmares I may live with it. Car has been modded and don't want the boy-scouts "test driving" it when I'm not around.
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Old 07-01-2013, 09:06 PM   #192
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So, my dash is ok, I think. Wife is at home and check now again, but my horn has a crack. I will post pictures in a few minutes when she sends me pics.
Attached Images
  
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Old 07-01-2013, 10:12 PM   #193
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Is there actually a crack in your horn button or just a bump? They all have a slight bump from day one if you look closely.
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Old 07-01-2013, 10:15 PM   #194
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Is there actually a crack in your horn button or just a bump? They all have a slight bump from day one if you look closely.
No bump, the wife had a hard time taking a picture. You can see and feel the seem really well in person. It wasn't there when I got it.

I don't know, maybe your right. I see some horn/airbags are worse than others on Ebay.
I don't know...
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Old 09-18-2013, 03:02 PM   #195
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Just thought I'd add another cracked dash post. Mine went in yesterday morning...still not done.
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Old 10-24-2013, 06:08 PM   #196
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I now have a cracked dash myself. I haven't really noticed it until a week ago so I have no clue now long its been there. I'll be contacting my dealer (my employer lol) to fix this.
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Old 11-04-2013, 04:02 PM   #197
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I am having the same issue with a crack in my dash. I am very disappointed to be having this issue with a car only a few years old. I called my dealer and I am taking it in on Wednesday. My car is not under warranty anymore so I am hoping they can help me out without it costing a ton. It looks like some people were able to get it replaced without a cost. Does anyone know should I be contacting GM directly or will my dealer take care of it to see if it can be replaced free of charge?
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Old 11-04-2013, 04:16 PM   #198
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I was called today and told I have to pay 25% of the cost to fix the dash per GM. Thats $232.xx, which is more than I really would think I should have to pay for a car thats only a few years old. But, it is still cheaper than the full price so it is what it is.
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Old 11-04-2013, 10:00 PM   #199
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I am having the same issue with a crack in my dash. I am very disappointed to be having this issue with a car only a few years old. I called my dealer and I am taking it in on Wednesday. My car is not under warranty anymore so I am hoping they can help me out without it costing a ton. It looks like some people were able to get it replaced without a cost. Does anyone know should I be contacting GM directly or will my dealer take care of it to see if it can be replaced free of charge?
Supra772,

I apologize greatly for the cracked dashboard with your Camaro and I certainly understand any displeasure caused by it. You are more than welcome to contact us privately for additional assistance with investigating these matters. While we're unable to guarantee anything, I'd be more than willing to exhaust my options in an effort to assist.

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Old 11-05-2013, 07:56 AM   #200
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Thanks William for your reply! I sent you a PM. I appreciate your concern and offer to help!
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