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Old 04-23-2009, 09:49 PM   #1
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Voiding the Warranty by Modding?

Alright so I wanted to get some opinions. I spoke with a dealer (not my dealer) today and heard some interesting information. First off this dealer is going to be offering painted stripe packages since so many people are mad over the flat black stripes offered by GM. I started talking to him about exhaust options and he said something that I had not heard. Apparantly (and I cannot vouch for the correctness of this information) they have been told by GM that ANY modification that results in changes to the drive train (including exhaust and wheels) using non-GM parts will void the warranty on the ENTIRE CAR. He explained that he had tried to convince GM to allow him to install flowmaster exhausts on customers cars but was told by GM that doing so would void the warranty on the entire car. He said that GM pulled a similar stunt when hybrids first came out and that they are obviously doing this because of the popularity of the car (and because it allows them to charge stupidly high prices for parts).

Anyone heard anything along these lines?
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Old 04-23-2009, 09:58 PM   #2
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That's with any car. GM has all those items and it doesn't void the warranty, buy GM accessories and your fine.

How can ANY manufactor warranty another persons product, they can't
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Old 04-23-2009, 10:01 PM   #3
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Is this the case with Corvettes?
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Old 04-23-2009, 10:02 PM   #4
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Old 04-23-2009, 10:02 PM   #5
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That's with any car. GM has all those items and it doesn't void the warranty, buy GM accessories and your fine.

How can ANY manufactor warranty another persons product, they can't
Well when your just changing the exhaust, i think GM should still cover body panels from falling off, paint peeling, and motors spontaneously exploding (the only thing warranty covers i believe). Warranties are shit anyway, unless you're buying a ford or one of those hybrids i wouldnt worry, their designed to only cover stuff that should not break, and since the Camaro is using the tried and tested vette drivetrain, then we shouldnt worry.

Btw can anyone else confirm that GM is voiding warranty on the whole car if exhaust is changed?
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Old 04-23-2009, 10:04 PM   #6
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It will not void the intire warrenty. It only voids the warrenty on the direct items it affects. For example if you replace the exhaust it will avoid the exhaust warrenty. If you put a camshaft in the car it would void the engine warrenty. Etc
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Old 04-23-2009, 10:06 PM   #7
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There is only one way a dealer can void your warranty. That is if they can prove your modification caused the failure. Swapping out wheels, tires, exhaust, etc is not going to ruin your warranty of your ENTIRE car, its not even legal to make that claim.

Now, a CAM job or other internals or S/C, that will be very easy for them to "prove" when you start having seal leaks, etc.
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Old 04-23-2009, 10:07 PM   #8
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It will not void the intire warrenty. It only voids the warrenty on the direct items it affects. For example if you replace the exhaust it will avoid the exhaust warrenty. If you put a camshaft in the car it would void the engine warrenty. Etc
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Old 04-23-2009, 10:07 PM   #9
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There is only one way a dealer can void your warranty. That is if they can prove your modification caused the failure. Swapping out wheels, tires, exhaust, etc is not going to ruin your warranty of your ENTIRE car, its not even legal to make that claim.

Now, a CAM job or other internals or S/C, that will be very easy for them to "prove" when you start having seal leaks, etc.
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Old 04-23-2009, 10:14 PM   #10
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Exhaust I wouldn't see as being a big deal. We need to buy from GM anyway.. It may be a lil more but at least the quality will be there and it will be under warranty!
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Old 04-23-2009, 10:17 PM   #11
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Exhaust I wouldn't see as being a big deal. We need to buy from GM anyway.. It may be a lil more but at least the quality will be there and it will be under warranty!
We are doing our part by buying GM cars. They need to get competitive with their pricing. Nearly a grand for axle backs! That is RIDICULOUS!
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Old 04-23-2009, 10:17 PM   #12
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eh....who needs a warranty anyway...Just get your hands dirty and fix that bad boy yourself!
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Old 04-23-2009, 10:23 PM   #13
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Quote:
Originally Posted by kopacko View Post
There is only one way a dealer can void your warranty. That is if they can prove your modification caused the failure. Swapping out wheels, tires, exhaust, etc is not going to ruin your warranty of your ENTIRE car, its not even legal to make that claim.

Now, a CAM job or other internals or S/C, that will be very easy for them to "prove" when you start having seal leaks, etc.

Yes, that is the impression I was under as well. However he specifically stated that is not the case for the Camaro. I should mention that this conversation came up because he himself has a Camaro on order and wanted to put some 3rd party parts on but was told by GM that it would in fact void the warranty on the whole car. I am not saying that he isn't out of his mind, I just don't see him as having any reason to lie. He knew I was not buying a car from his dealership and that I already had my Camaro on order elsewhere. We were simply discussing this because they are the only dealership in AZ that has one on the lot to look at.
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Old 04-23-2009, 10:24 PM   #14
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eh....who needs a warranty anyway...Just get your hands dirty and fix that bad boy yourself!

Soo if you drive yours off the lot and 2 weeks later your engine explodes or your car doesn't start you want to fix it and pay for it yourself?
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Old 04-23-2009, 10:24 PM   #15
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Originally Posted by DevilKnightFalcon View Post
Yes, that is the impression I was under as well. However he specifically stated that is not the case for the Camaro. I should mention that this conversation came up because he himself has a Camaro on order and wanted to put some 3rd party parts on but was told by GM that it would in fact void the warranty on the whole car. I am not saying that he isn't out of his mind, I just don't see him as having any reason to lie. He knew I was not buying a car from his dealership and that I already had my Camaro on order elsewhere. We were simply discussing this because they are the only dealership in AZ that has one on the lot to look at.
If I were you I would stay as far away from that dealer as possible.
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Old 04-23-2009, 10:26 PM   #16
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We are doing our part by buying GM cars. They need to get competitive with their pricing. Nearly a grand for axle backs! That is RIDICULOUS!

Well you get what you pay for. Who better to make performance parts for the car than the people who made the car?
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Old 04-23-2009, 10:27 PM   #17
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Exhaust I wouldn't see as being a big deal. We need to buy from GM anyway.. It may be a lil more but at least the quality will be there and it will be under warranty!
GMs prices for standard accessories, such as an exhaust, is straight up robbery.
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Old 04-23-2009, 10:28 PM   #18
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Well you get what you pay for. Who better to make performance parts for the car than the people who made the car?
You are being sarcastic right? Can't tell without smilies.
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Old 04-23-2009, 10:30 PM   #19
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Quote:
Originally Posted by DevilKnightFalcon View Post
Yes, that is the impression I was under as well. However he specifically stated that is not the case for the Camaro. I should mention that this conversation came up because he himself has a Camaro on order and wanted to put some 3rd party parts on but was told by GM that it would in fact void the warranty on the whole car. I am not saying that he isn't out of his mind, I just don't see him as having any reason to lie. He knew I was not buying a car from his dealership and that I already had my Camaro on order elsewhere. We were simply discussing this because they are the only dealership in AZ that has one on the lot to look at.
The dealer is an idiot and you need to stop listening anyone but the folks on this board.

* The Magnuson-Moss Warranty Act (15 U.S.C. 2302C) is a federal law which regulates warranties for the protection of consumers. The essence of the law concerning aftermarket auto parts is that a vehicle manufacturer may not condition a written or implied warranty on the consumers using parts or services which are identified by brand, trade, or corporate name (such as the vehicle maker's brand) unless the parts or service are provided free of charge. The law means that the use of an aftermarket part alone is not cause for denying the warranty. However, the law's protection does not extend to aftermarket parts in situations where such parts actually caused the damage being claimed under the warranty.
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Old 04-23-2009, 10:31 PM   #20
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Well you get what you pay for. Who better to make performance parts for the car than the people who made the car?
If you think that GMPP are better than others then you are out of your mind. They are mediocre at best.
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Old 04-23-2009, 10:32 PM   #21
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Well you get what you pay for. Who better to make performance parts for the car than the people who made the car?
You might want to look over that post that shows who made each part of the Camaro...since Chevy mostly just did the assembly.
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Old 04-23-2009, 10:36 PM   #22
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I would point out that your dealer is an idiot, but in this case it's more accurate to simply say that your dealer is a lying thief.
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Old 04-23-2009, 10:38 PM   #23
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I would point out that your dealer is an idiot, but in this case it's more accurate to simply say that your dealer is a lying thief.
hahaha...that is a much better description.
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Old 04-23-2009, 10:38 PM   #24
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you all have not been drinking the koolaid
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Old 04-23-2009, 10:38 PM   #25
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Well when your just changing the exhaust, i think GM should still cover body panels from falling off, paint peeling, and motors spontaneously exploding (the only thing warranty covers i believe). Warranties are shit anyway, unless you're buying a ford or one of those hybrids i wouldnt worry, their designed to only cover stuff that should not break, and since the Camaro is using the tried and tested vette drivetrain, then we shouldnt worry.

Btw can anyone else confirm that GM is voiding warranty on the whole car if exhaust is changed?
In my experience, as three of my best friends are GM Master Techs at our dealership and one is the Service Dept. Manger, when you install any type of accessory or modification the warranty is not automatically voided. It's just dpends on who did the mod and how it affected the car. It's basically done on a case by case basis. Of course if your service dept manager is an ass he can make it hard for you to get warranty repairs done. Most dealers will go to bat for you.

Here's an example: if a guy puts 24 inch wheels on (any given vehicle) that was not intended to have 24 inch wheels and the vehicle developes a problem with the front hubs because of the wheels, they would not be covered under the warranty. BUT if a guy put a Corsa Exhaust on a vehicle and it developed a problem with the front hubs, they would be covered because the exhaust had nothing to do with the hub going bad. Pretty simple, huh?!

If you are in doubt, talk to the guy who handles all warranty issues at your dealership... Your GM Service Manager, he should be able to answer all of your questions. If not, get me his name and I'll have my cousin Vinny go talk to him! Most of these guys are pretty much car nuts and love to talk about stuff like that. Plus if you get to know them they'll be more likely to help you out in a pinch.
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