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Old 05-01-2009, 08:52 PM   #1
justmeron

 
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Rip Off Dealer??

I orderd from

Mike Anderson Chevrolet of merrillville Indiana

On July 21st 2008 I paid a deposit of $1,000 dollars down for the right to be the first 2010 camaro order at this dealer. I completed the order on oct. 13 2008 when pre ordering was allowed. My wife was present and we were promised to get the special pre-order msrp price for ordering so early. The prices were not available and no pirce was given at that time. About a week later my salesman contacted me with a price but not in writing.

Now it is May first and the car has not been made and shipped out yet. I found the same car at another dealer on here for MSRP.

Today I attempted to call my sales person and he was off so I spoke to his manager who informed me I could not get a refund just to buy the car from another dealer. Ok I can agree with that, I will wait. However, I then said, I can wait since you got my order the way I wanted it and at the pre order MSRP price. He then said well I don't know about that. The car may be more than MSRP. He knew my name and rememberd me but funny didn't remember promising me the MSRP price. My salesman had told me new orders were #3,000 over MSRP abut since I put money down last july I would get the MSRP, that is not right! I told him my wife was present and I was promised the price he said well what ever price you have in writing fully knowing I did not get a msrp price in writing and it wasnt available. I have requested to get this in writing several times and have not received it, kept getting told it is not available you have msrp don't worry.

So what kind of scam are they pulling, they have my order, my $1,000 paid on 7-21 and now tell me I can't get the car at msrp and I loose my money if I don't buy at their mark up fully knowing they can sell the car within a few days plus keep my money???
THIS IS NOT RIGHT!!!!!!! I am Mad!!
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Old 05-01-2009, 08:55 PM   #2
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how do you know when i car dealer is lying to you?
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Old 05-01-2009, 08:55 PM   #3
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Sorry you're getting jerked around. From what I'm hearing there's quite a bit of absolute BS with this Camaro. I'm pretty disgusted!
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Old 05-01-2009, 08:55 PM   #4
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when his lips are moving
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Old 05-01-2009, 08:56 PM   #5
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that is a pretty bad position man. usually i would just say go to another dealer. but then you have to start the process all over again, and you will lose your 1000$. i don't know what to tell you.
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Old 05-01-2009, 08:58 PM   #6
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thats wrong
but not surprised
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Old 05-01-2009, 09:00 PM   #7
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Mike Anderson Chevrolet of Merrillville Indiana should get a few phone calls from members of this forum and express our sincere disappointment in his business practices. And remind him that word spreads REAL FAST thru the wonders of the internet and the media.
THEN we'll say we're sure that HE misunderstood about what he remembers telling you and your wife, and we accept his apology about any confusion.

Whats his tele # ?

Mike Anderson Chevrolet, you listening???.
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Old 05-01-2009, 09:01 PM   #8
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Well this other dealer has one I can get for MSRP it is not the color I orderd but the same options and everything else. I can get it next week, but I will loose my $1,000. I don't know what to do. If they jerk me around I may just walk away and loose the $1,000 and say forget it. That is how mad I am now, I may just wait this is really B.S.
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Old 05-01-2009, 09:04 PM   #9
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This is the same freakin that my other dealer tried to pull on me and i cancelled my name off the list. I kept asking the sales guy to send or give me something on paper or at least email stating that I will get the car @ MSRP and he refused to. I actually left a deposit for $500.00 but it was check so i put a stop hold on it and the dealer didn't cash it.

Im happy where I am now and its all running great at Classic.

Man I hope you can get your deposit back. That's not right.
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Old 05-01-2009, 09:05 PM   #10
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Quote:
Originally Posted by KJS View Post
Mike Anderson Chevrolet of Merrillville Indiana should get a few phone calls from members of this forum and express our sincere disappointment in his business practices. And that the word spreads REAL FAST thru the wonders of the internet and the media.
Explain that we're sure that HE is misunderstood about what he remembers telling you and your wife, and that he is sorry about any confusion.

Whats his tele #....
I like your thinking there. Oh and I also tried to call the guy who orders the cars the guy who I met with when I ordered the car and he said I can't talk I am with a customer I will call your salesman on his cell and have him call you. I left my salesman a very nasty message on his vm, he says he is related to the owner. And I sent their customer service an email, and threatend to write to the news papers and everyone who will listen to me.
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Old 05-01-2009, 09:05 PM   #11
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well, if he is going to charge you like say 3-5K over MSRP, plus that original $1000. If you go to the other dealer and pay just MSRP, but lose the $1000, then its really just like the new dealer is only charging $1000 over MSRP, instead of this douche dealer charging 3-5K
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Old 05-01-2009, 09:06 PM   #12
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Call the GM 1-800#. Negative comments like yours will go a long way to shut that dealer down.
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Old 05-01-2009, 09:07 PM   #13
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Quote:
Originally Posted by justmeron View Post
I orderd from

Mike Anderson Chevrolet of merrillville Indiana

On July 21st 2008 I paid a deposit of $1,000 dollars down for the right to be the first 2010 camaro order at this dealer. I completed the order on oct. 13 2008 when pre ordering was allowed. My wife was present and we were promised to get the special pre-order msrp price for ordering so early. The prices were not available and no pirce was given at that time. About a week later my salesman contacted me with a price but not in writing.

Now it is May first and the car has not been made and shipped out yet. I found the same car at another dealer on here for MSRP.

Today I attempted to call my sales person and he was off so I spoke to his manager who informed me I could not get a refund just to buy the car from another dealer. Ok I can agree with that, I will wait. However, I then said, I can wait since you got my order the way I wanted it and at the pre order MSRP price. He then said well I don't know about that. The car may be more than MSRP. He knew my name and rememberd me but funny didn't remember promising me the MSRP price. My salesman had told me new orders were #3,000 over MSRP abut since I put money down last july I would get the MSRP, that is not right! I told him my wife was present and I was promised the price he said well what ever price you have in writing fully knowing I did not get a msrp price in writing and it wasnt available. I have requested to get this in writing several times and have not received it, kept getting told it is not available you have msrp don't worry.

So what kind of scam are they pulling, they have my order, my $1,000 paid on 7-21 and now tell me I can't get the car at msrp and I loose my money if I don't buy at their mark up fully knowing they can sell the car within a few days plus keep my money???
THIS IS NOT RIGHT!!!!!!! I am Mad!!
What does it state on your contract? You did get one when you gave them the money, right?
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Old 05-01-2009, 09:08 PM   #14
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Quote:
Originally Posted by theshadow1234 View Post
This is the same freakin that my other dealer tried to pull on me and i cancelled my name off the list. I kept asking the sales guy to send or give me something on paper or at least email stating that I will get the car @ MSRP and he refused to. I actually left a deposit for $500.00 but it was check so i put a stop hold on it and the dealer didn't cash it.

Im happy where I am now and its all running great at Classic.

Man I hope you can get your deposit back. That's not right.
Great well since I paid the deposit down last july 21st the check has been cashed. or I would stop it and go to the dealer that has the one available now.
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Old 05-01-2009, 09:10 PM   #15
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Originally Posted by bluch View Post
well, if he is going to charge you like say 3-5K over MSRP, plus that original $1000. If you go to the other dealer and pay just MSRP, but lose the $1000, then its really just like the new dealer is only charging $1000 over MSRP, instead of this douche dealer charging 3-5K
That's . I would never let $1000.00 go to scums like that. I say get your money back or on your sales guy.
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Old 05-01-2009, 09:11 PM   #16
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Quote:
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What does it state on your contract? You did get one when you gave them the money, right?
No they never gave me a contract. Only a receipt and I asked for one and was told that I would get one later when they had prices. I went in later and got another receipt but no prices were filled in and nothing stated msrp. My salesman as recently as 3 days ago re assured me I get msrp. I hope when he is back tomorrow he can clear everything up. I may just loose the grand, hope to know more tomorrow.
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Old 05-01-2009, 09:11 PM   #17
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These salesmen are vultures....(not all are though) They do not even care for cars in general,
all they want is the $$$ :mad0259

go in with a baseball bat and a friend to hold him down then demand Mrsp or less You :Him

just kidding do not

its that this is happening its making Gm look bad
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Old 05-01-2009, 09:13 PM   #18
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I was told by my dealer that the deposit is refundable by LAW, but many dealerships act as if they are non-refundable. I would do some research about the legality of the deposit and once you know more about it, use it to get your money back.
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Old 05-01-2009, 09:14 PM   #19
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That's . I would never let $1000.00 go to scums like that. I say get your money back or on your sales guy.
i agree that it is total but im just looking at it assuming that he can't get his $1000 back. This dealer is screwing you over, i think that the news/media thing may be a good idea. at least give this guy some bad press!

send the
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Old 05-01-2009, 09:22 PM   #20
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Mike Anderson Chevrolet of Merrillville Indiana should get a few phone calls from members of this forum and express our sincere disappointment in his business practices. And remind him that word spreads REAL FAST thru the wonders of the internet and the media.
THEN we'll say we're sure that HE misunderstood about what he remembers telling you and your wife, and we accept his apology about any confusion.

Whats his tele # ?

Mike Anderson Chevrolet, you listening???.
Keep us posted, I'm serious about this. I've used this and other tactics when a business thinks it can get one over on me or my friends, and it almost always works. And car dealers cannot afford this type of publicity today. It cost you nothing, but the hours of frustration and worry for the business is significant. They'll be pissed, but they will give in.
There are many ways to do it. PM me if you want.
KS
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Old 05-01-2009, 09:29 PM   #21
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The dealer cant keep your deposit without delivering a vehicle. He is bluffing, contact the GM of the store and demand your deposit back. I cant imagine it would escalate any further after that call. Sorry your getting jerked around like that.
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Old 05-01-2009, 09:32 PM   #22
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Quote:
Originally Posted by Joe in T.O. View Post
Call the GM 1-800#. Negative comments like yours will go a long way to shut that dealer down.
You think that would make a difference??
and KJS if I don't get a good answer tomorrow I will hit you up and see what we can come up with. I will not buy from them if they do not give me the promised MSRP and Jchaluja I ill check into that. Any idea where I can look without contacting a lawyer?
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Old 05-01-2009, 09:52 PM   #23
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GM should take notice and add dealers like this to the list of stores to close!!
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Old 05-01-2009, 10:04 PM   #24
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The dealer cant keep your deposit without delivering a vehicle. He is bluffing, contact the GM of the store and demand your deposit back. I cant imagine it would escalate any further after that call. Sorry your getting jerked around like that.
Great just ask for the general manager not a sales manager? Will do tomorrow.
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Old 05-01-2009, 10:45 PM   #25
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Make sure to follow through and post the results. I really am sick of jackass dealers getting away with stuff like this.
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