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Old 04-03-2012, 03:25 PM   #1
CCbusa09
 
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2012 camaro recall notice..............

4/3/12:
When I got home this morning I was greeted with a phone message from my local dealer in reference to a recall notice for my 2012 camaro (purchased 11/22/11). The service manager hasn't returned my response call yet and I'm freaking out as to what it may be all about!!??
Anyone????????????
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Old 04-03-2012, 03:30 PM   #2
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subscribing.

Bought my 2012 3/17/12. Haven't heard anything about this, though the dealer did call me today to ask if I was enjoying it. No mention in the VM about such a thing.
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Old 04-03-2012, 03:37 PM   #3
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Typical Decepticon scare tactics, pathetic!

Good luck! Probably something small.

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Old 04-03-2012, 04:57 PM   #4
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Quote:
Originally Posted by CCbusa09 View Post
4/3/12:
When I got home this morning I was greeted with a phone message from my local dealer in reference to a recall notice for my 2012 camaro (purchased 11/22/11). The service manager hasn't returned my response call yet and I'm freaking out as to what it may be all about!!??
Anyone????????????
Maybe just the pcm reprogram for the A/C? That's the only official recall I know of.
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Old 04-03-2012, 05:03 PM   #5
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Quote:
Originally Posted by CCbusa09 View Post
4/3/12:
When I got home this morning I was greeted with a phone message from my local dealer in reference to a recall notice for my 2012 camaro (purchased 11/22/11). The service manager hasn't returned my response call yet and I'm freaking out as to what it may be all about!!??
Anyone????????????
No worries. These recall notices are usually for something very minor, that affect a very small percentage of vehicles.

Also not sure whether or not the dealer is trying to play some kind of game. In my experience, dealers don't make phone calls for recall notices (or really anything). Normally, those notices would come from GM by mail, and until that happens, I wouldn't even give it a second thought.
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Old 04-03-2012, 05:58 PM   #6
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I just recieved a call from the dealer to get an air-bag recalibration, they have to reprogram it.
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Old 04-03-2012, 06:04 PM   #7
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when was yours purchased?

I do not like taking my car to the dealership for anything unless I absolutely have to. I should hope mine's already had it's blinker fluid topped off and dilithium crystals aligned.
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Old 04-03-2012, 08:33 PM   #8
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If any of you have any questions of possible current recalls send me a message with your VIN and I'll look it over for you. I hope this helps.

Jeff Morris, Chevrolet Customer Service
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Old 04-03-2012, 08:33 PM   #9
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Quote:
Originally Posted by chvyman View Post
I just recieved a call from the dealer to get an air-bag recalibration, they have to reprogram it.
Bingo! That's what I finally found out this afternoon from the dealer. There is no way that I am taking my camaro in. I spent too much time arguing with the PDI guys back in November when my new baby was delivered, saying "NO" to all of their clean up procedures. I did it all personally and it shows, not so much as a swirl mark anywhere. If I took it in now for some stupid minor air bag glitch, they would ruin the car, guaranteed! I'm an old dude, seen too many dealership horror stories over the decades to change my way of thinking now.
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Old 04-03-2012, 08:39 PM   #10
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Quote:
Originally Posted by Chevrolet Customer Svc View Post
If any of you have any questions of possible current recalls send me a message with your VIN and I'll look it over for you. I hope this helps.

Jeff Morris, Chevrolet Customer Service
Thanks Jeff! I've seen many of your posts of concern and offer to help throughout this site. You seem like an upfront and honest GM employee and I, for one, appreciate your presence here!
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Old 04-03-2012, 08:43 PM   #11
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picked up mine in early nov., the reprogram takes about 20 min., they didn't wash my car as it was already clean.
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Old 04-03-2012, 10:19 PM   #12
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If you guys give me your vin I can look them up on gm vis and let you know about any open recalls notices etc
email is easiest
edward.coss@gmail.com
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Old 04-04-2012, 01:13 AM   #13
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Program Bulletin

Bulletin No.: 12065
Date: April 2012

CUSTOMER SATISFACTION PROGRAM

SUBJECT: Airbag Warning Light - Reprogram Module
MODELS: 2012 Chevrolet Camaro

THIS PROGRAM IS IN EFFECT UNTIL APRIL 30, 2014.

CONDITION
On certain 2012 model year Chevrolet Camaro vehicles, software in the Sensing and
Diagnostic Module (SDM) may cause the airbag warning light to illuminate. This condition does
not affect the performance of the airbags, and the airbags will deploy as designed.

CORRECTION
Dealers are to reprogram the SDM.

VEHICLES INVOLVED
All involved vehicles are identified by Vehicle Identification Number on the Investigate Vehicle
History screen in GM Global Warranty Management system. Dealership service personnel
should always check this site to confirm vehicle involvement prior to beginning any required
inspections and/or repairs. It is important to routinely use this tool to verify eligibility because
not all similar vehicles may be involved regardless of description or option content.
For dealers with involved vehicles, a listing with involved vehicles containing the complete
vehicle identification number, customer name, and address information has been prepared and
will be provided to US and Canadian dealers through the GM GlobalConnect Recall Reports, or
sent directly to export dealers. Dealers will not have a report available if they have no involved
vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle
Registration Records. The use of such motor vehicle registration data for any purpose other
than follow-up necessary to complete this program is a violation of law in several
states/provinces/countries. Accordingly, you are urged to limit the use of this report to the
follow-up necessary to complete this program.

Page 2 April 2012 Bulletin No.: 12065

PART INFORMATION
No parts are required for this program.

SERVICE PROCEDURE
1. Determine if diagnostic trouble code (DTC) B101D is set and the AIRBAG light is
illuminated.

��
If DTC B101D is NOT set and the AIRBAG light is NOT illuminated, reprogram the
inflatable restraint and sensing diagnostic module (SDM). Refer to SDM Programming
Instructions in this bulletin.

��

If DTC B101D is set and the AIRBAG light is illuminated, replace the SDM. Refer to
Inflatable Restraint Sensing and Diagnostic Module Replacement
in SI. Submit a claim using labor code V2565 to close this customer satisfaction program, and then submit a
claim under normal warranty for the repair work and diagnostic time. Refer to the

published labor time for this repair.



SDM Programming Instructions

Do not attempt to order the calibration number from GM Customer Care and Aftersales. The
calibration numbers required for this service procedure are programmed into control modules
via a Multiple Diagnostic Interface (MDI) with the calibration update. When using a MDI for
reprogramming, ensure that it is updated with the latest software version. Use TIS2WEB on or
after 4/2/12 to obtain the calibration. If you cannot access the calibration, call the Techline
Customer Support Center and it will be provided.
For step-by-step programming instructions, please refer to SI and the Techline Information
System (TIS) terminal.
1. Verify that there is a battery charge of 12 to 15 volts. The battery must be able to maintain
a charge during programming. Only use an approved Midtronics® PSC 550 Battery
Maintainer (SPS Programming Support Tool EL-49642) or equivalent to maintain proper
battery voltage during programming.
2. Reprogram the inflatable restraint and sensing diagnostic module (SDM). Refer to SI and
Service Programming System (SPS) documentation for programming instructions, if
required.
2.1 Connect the MDI to the vehicle.
2.2 Select J2534 MDI and Reprogram ECU from the Select Diagnostic Tool and
Programming Process screen.


Page 3 April 2012 Bulletin No.: 12065

Note: After programming the SDM, a SDM setup is required. Refer to Inflatable Restraint

Sensing and Diagnostic Module Programming and Setup


in SI.

2.3 Select


SDM Inflatable Restraint Sensing and Diagnostic Module -- Programming from

the Supported Controllers screen.

Note




: While programming the SDM, one of the following pop-up screens may be displayed, or

one of the following events may occur:

��
“Unknown Reprogramming Error!” message.

��
“Reprogramming Error! Check all Connections and Reset Programming Interface”
message.

��
“You are Attempting to Reprogram with the Same Calibration” and programming will not
complete after retrying.

��
Programming event was interrupted and programming will not complete after retrying.

If any of the above situations occur and you can’t complete the programming event, perform the

following steps:


1. Proceed back to Supported Controllers screen and select SDM Inflatable Restraint

Sensing and Diagnostic Module – Programming. DO NOT use "Proceed with Same
VIN.".
2. Select Next until the Summary screen is reached. Compare Current part numbers to
the Selected part numbers.





��
If the part numbers are the same between the two, proceed to Step 2.6.

3. Using the GDS2 scan tool, build the vehicle and proceed to the “Identification

Information” screen using the following path: Module Diagnostics / Inflatable Restraint


Sensing and Diagnostic Module / Identification Information.

4. Note the value for parameter name “Software Module 1 Identifier”.





��
If the value is greater than 0 for the parameter replace the SDM. Refer to Inflatable

Restraint Sensing and Diagnostic Module Replacement in SI. Print the Identification

Information screen and retain it with the Repair Order (RO).



��
If the value for this parameter is 0 attempt to continue programming one more time
before contacting the Techline Customer Support Center (TCSC) at 1-800-828-XXXX
(English) or 1-800-503-XXXX (French). DO NOT Use “Proceed with Same VIN” to

return to return to Supported Controllers screen.

2.4 Follow the on-screen instructions.
2.5 At the Programming Complete screen select Proceed with same VIN.

2.6 Select SDM Inflatable Restraint Sensing and Diagnostic Module -- Setup from the
Supported Controllers screen.
Note



: To perform Setup, the vehicle needs to be cycled in and out of RUN mode (Ignition ON).

If not in RUN mode, when required, the Setup procedure will not complete.

2.7 Follow the on-screen instructions.

3. Clear all diagnostic trouble codes (DTCs).

Page 4 April 2012 Bulletin No.: 12065

COURTESY TRANSPORTATION – For US and Canada

The General Motors Courtesy Transportation program is intended to minimize customer

inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited
Warranties. The availability of courtesy transportation to customers whose vehicles are within
the warranty coverage period and involved in a product program is very important in maintaining
customer satisfaction. Dealers are to ensure that these customers understand that shuttle
service or some other form of courtesy transportation is available and will be provided at no
charge. Dealers should refer to the General Motors Service Policies and Procedures Manual
for Courtesy Transportation guidelines.
WARRANTY TRANSACTION INFORMATION
Submit a transaction using the table below.
Labor
Code Description
Labor
Time
V2564 Reprogram SDM 0.4
V2565 Close Customer Satisfaction Program - SDM replaced (repair submitted
under normal warranty)
0.1


CUSTOMER NOTIFICATION – For US and Canada

General Motors will notify customers of this program on their vehicle (see copy of customer
letter included with this bulletin).


CUSTOMER NOTIFICATION – For Export

Letters will be sent to known owners of record located within areas covered by the US National
Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify
customers using the attached sample letter.


DEALER PROGRAM RESPONSIBILITY

All unsold new vehicles in dealers' possession and subject to this program must be held and
inspected/repaired per the service procedure of this program bulletin before customers take
possession of these vehicles.
Dealers are to service all vehicles subject to this program at no charge to customers,
regardless of mileage, age of vehicle, or ownership, through April 30, 2014.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for
which there is no customer information indicated on the involved vehicle listing, are to be
contacted by the dealer. Arrangements are to be made to make the required correction
according to the instructions contained in this bulletin. A copy of the customer letter is provided
in this bulletin for your use in contacting customers. Program follow-up cards should not be
used for this purpose, since the customer may not as yet have received the notification letter.


Page 5 April 2012 Bulletin No.: 12065

In summary, whenever a vehicle subject to this program enters your vehicle inventory, or is in

your facility for service through April 30, 2014, you must take the steps necessary to be sure the

program correction has been made before selling or releasing the vehicle.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of
conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained
technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT
assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your
vehicle may benefit from the information.
We Support
Voluntary
Technician
Certification


Page 6 April 2012 Bulletin No.: 12065

April 2011
Dear General Motors Customer:
We have learned that on your 2012 model year Chevrolet Camaro, software in the Sensing and
Diagnostic Module (SDM) may cause the airbag warning light to illuminate. This condition does
not affect the performance of the airbags, and the airbags will deploy as designed.
Your satisfaction with your Camaro is very important to us, so we are announcing a program to
prevent this condition or, if it has occurred, to fix it.

What We Will Do:

Your GM dealer will reprogram the SDM. This service will be performed for

you at no charge until April 30, 2014. After that, any applicable warranty will apply.

What You Should Do:

To limit any possible inconvenience, we recommend that you contact

your dealer as soon as possible to schedule an appointment for this repair.

If you have any questions or concerns that your dealer is unable to resolve, please contact the

appropriate Customer Assistance Center at the number listed below.

Division Number Text Telephones
(TTY)
Chevrolet 1-800-222-1020 1-800-833-2438
Guam 65-6267-1752
Puerto Rico – English 1-800-496-9992
Puerto Rico – Español 1-800-496-9993
Virgin Islands 1-800-496-9994
Courtesy Transportation:

If your vehicle is within the New Vehicle Limited Warranty, your

dealer may provide you with shuttle service or some other form of courtesy transportation while
your vehicle is at the dealership for this repair. Please refer to your Owner Manual and your
dealer for details on Courtesy Transportation.

We sincerely regret any inconvenience or concern that this situation may cause you. We want
you to know that we will do our best, throughout your ownership experience, to ensure that your
Camaro provides you many miles of enjoyable driving.
Jim Moloney
General Director,
Customer and Relationship Services

12065
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Old 04-04-2012, 08:42 AM   #14
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Thanks MS3Dale Now I can sleep tonight.....
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Old 04-15-2012, 03:41 PM   #15
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Holy smokes my airbag light turned on, and I have a 2012
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Old 04-22-2012, 12:16 PM   #16
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I just got my postcard in the mail from my dealership advising me to bring my car in due to this safety recall.
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Old 04-22-2012, 12:27 PM   #17
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My dealership insisted I bring mine in right away for the airbag recall. My airbag light wasn’t on, but I decided I better take care of it. Dropped the car off last week. They had it for four days, as a few other minor issues had to be dealt with, including the TSB on the radio face scratches. Went to pick up the vehicle yesterday after they said it was all ready to go. I got halfway home and……ding ding ding….air bag lights comes on and start flashing. Brought it right back hoping for a quick fix, but they couldn’t fix it. They are going to try to figure it out tomorrow morning. Me=crabby.
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Old 04-22-2012, 12:57 PM   #18
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I haven't had to take mine back for anything yet. No looking forward to them having it for a week just to give it back broken.
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Old 04-22-2012, 01:29 PM   #19
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That's why my Engine Light is on. I need to bring it to the dealer early morning tomorrow! I have 2012 BTW
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Old 04-22-2012, 06:31 PM   #20
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Well I dont know if mine was part of the re-call or not but I gave my dealership a call and all he said was "if its under 36,000 miles its still under warranty, so just bring it in." So I did and in a matter of a few hours it was fixed
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Old 04-23-2012, 12:58 AM   #21
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Hopefully mine is same as your and will be fixed in an hour.
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Old 04-23-2012, 12:54 PM   #22
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Brought it to the dealer today. The reprogramming didn't work. They had to replace the module. But it will arrive tomorrow and hopefully it will be fixed. Now I'm stuck with this car rental which is free but i have to pay 16 dollars per day for the car insurance which really sucks.

Last edited by camaronurse; 04-23-2012 at 02:39 PM.
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Old 04-23-2012, 01:16 PM   #23
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Hmm I haven't heard a thing from my dealer and nor I have received a letter from GM. I picked my car up on 11/30/11.
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Old 04-23-2012, 02:39 PM   #24
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Better call your dealer and have the service advisor run your vin just to be sure that you're not on the list.
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Old 04-23-2012, 02:58 PM   #25
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I took mine to the dealer Saturday to have a headlight replaced. Had moisture in it. Anyway, they told me there was a recall on the airbag something or other and they had to reprogram the ECU. No big deal only took a few minutes. Dealer said the light was coming on or something. Didn't really pay attention, just wanted it fixed.
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