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Old 05-06-2009, 08:29 AM   #1
camarofanatic
 
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RS package getting dropped

I know some guys have had their RS pacakage get dropped because of changing around options i changed my order from 19 midnight silvers to 20 polished my dealer said the option is stil there

but what happens if the car gets to the dealer without the rs package any idea what can be done

if that were to happen i start slapping people
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Old 05-06-2009, 08:33 AM   #2
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You either refuse the car..... or live with it.:(
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Old 05-06-2009, 08:43 AM   #3
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That's just a risk we are going to have to take. I'd rather have them drop the polish wheels instead of the RS Package.
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Old 05-06-2009, 09:09 AM   #4
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I want to make sure that I am understanding this issue. After making a change to your order, the RS package is getting dropped? Does it still show up on your Workbench Order, but that info doesn't get to the factory? Or if it is still on your Workbench Order after your dealer makes your change, then you are OK?
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Old 05-06-2009, 09:11 AM   #5
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Or if it is still on your Workbench Order after your dealer makes your change, then you are OK?
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Old 05-06-2009, 09:13 AM   #6
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Why not have the Dealer install the RS package!
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Old 05-06-2009, 09:14 AM   #7
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There have been small changes I wanted to make but I'm not leaving any chance. I'll change it later. Nothing that can't be done later, just don't want any problems.
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Old 05-06-2009, 09:18 AM   #8
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I went to add the RS package to mine on 3/20 and that's when I found out it was being built and was to late, so I have asked the dealer to order the Lights separate and install them when it all gets here! i may not have the red SS emblems.... but I could always get them later!
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Old 05-06-2009, 09:50 AM   #9
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supposely my dealer confirmed it with me that the rs package is still ago hes never wronged my family in the past so i trust him hopefully hes looking at the right thing and no my dealer is not an idiot

the only reason i got the rs is for the halos god i love those soo gorgous
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Old 05-06-2009, 09:53 AM   #10
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That's just a risk we are going to have to take. I'd rather have them drop the polish wheels instead of the RS Package.
same here
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Old 05-06-2009, 09:56 AM   #11
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Originally Posted by camarofanatic View Post
supposely my dealer confirmed it with me that the rs package is still ago hes never wronged my family in the past so i trust him hopefully hes looking at the right thing and no my dealer is not an idiot

the only reason i got the rs is for the halos god i love those soo gorgous
I only got the RS Package for the Halos too. I really don't care for the midnight silver wheels though. I want to trade for the silver finish wheels.
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Old 05-06-2009, 09:58 AM   #12
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i ordered from an out of area dealership to get a top allocation. they've never shown me a workbench order, but i have repeatedly made them verify the order was correct (even after it hit 3000).

nothing taken away from the dealership i went through, but if i had known then what i know now, i'd have just ordered locally.
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Old 05-06-2009, 10:01 AM   #13
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Several threads about this in the past.

Get a current Workbench Order printout and review it to make sure you still have all your options. It only takes a minute and you will be able to sleep well at night. I did make a change to my order (dropping the shifter) and the polished wheel option did fall off at that time. Very glad I checked. The dealer still does not believe me when I told them about the systemic problem so they will have to learn the hard way.

Y'all have been put on notice so no whining later!

-Mark.
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Old 05-06-2009, 10:04 AM   #14
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Has the RS package been missing from somebody who has taken delivery, but it still shows it as having the RS package on the work order? Or are the missing RS packages not there because it's no longer on the work order due to a change made?
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Old 05-06-2009, 10:16 AM   #15
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Quote:
Originally Posted by SaintTimothy View Post
I want to make sure that I am understanding this issue. After making a change to your order, the RS package is getting dropped? Does it still show up on your Workbench Order, but that info doesn't get to the factory? Or if it is still on your Workbench Order after your dealer makes your change, then you are OK?
At this point my rep says it is a glich in Workbench! When an order is revised the RS drops off for no reason. My dealer is aware and double checking any order they change.

I have avoided it by "not changing" anything ! If I had to I would get a workbench printout of the "new" order and check it myself.

Have we not learned that we can always trust in the goodness of our human customer reps but in no way can we be trusting in their accuracy ! Always, no matter what, from who or where you are ordering a widget that is important to you........ check wiht your own eyes....always ! There is no other way to be sure........Heck, the most accurate, detailed, organized, smartest, sweetest, bestest order clerk in the world "can make a mistake" !!
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Old 05-06-2009, 11:46 AM   #16
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If my car comes in without the RS package, I march my ass right back to the airport and fly home. And they will be ordering my car again.

I had the sales manager send my workbench to me again, and it still had RS package. When I found out it was at 3000, I asked him to read my specs in the system over the phone to me.... Still had RS package...
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Old 05-06-2009, 12:06 PM   #17
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Has the RS package been missing from somebody who has taken delivery, but it still shows it as having the RS package on the work order? Or are the missing RS packages not there because it's no longer on the work order due to a change made?
From what I saw in earlier posts, when this happens the RS package does NOT show up on the workbench order. Problem is that too many people are not getting copies of their workbench from the dealer if they make a change. When I removed the Hurst Shifter from my order I added the RS package at the same time. I got a workbench order from the dealer who insisted that I sign it and send it back before he would resubmit it, just tio make sure it was right. If you're unsure, ask for a new copy of your workbench order from the dealer to make sure the RS package is still on there.
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Old 05-06-2009, 12:38 PM   #18
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That's just a risk we are going to have to take. I'd rather have them drop the polish wheels instead of the RS Package.
My order drop the two, No rs and no polished wheels.
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