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Old 04-20-2012, 10:01 AM   #126
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Originally Posted by kirstie4422 View Post
BTW thanks to all of you on C5 who posted the TSBs and information because without all that knowledge i would never have been able to advocate about my issues with the dealership!!

Thanks!!!
+1. great members!
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Old 04-20-2012, 10:12 AM   #127
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Just dropped the car off to get this and a few other items taken care of. I hope it all goes well.

On another note, I was given an older Impala rental. GM needs to do everything in its power to get these cars out of rental fleets. This car epitomizes "Old GM." An import owner driving this thing would take it as more evidence that GM can't make a competitive car, and would never seriously consider buying a GM car. It's terrible.
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Old 04-20-2012, 11:02 AM   #128
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BTW thanks to all of you on C5 who posted the TSBs and information because without all that knowledge i would never have been able to advocate about my issues with the dealership!!

Thanks!!!
Great point

... tip your waitresses guys!!
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Old 04-20-2012, 03:03 PM   #129
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USA-1, your vehicle is involved in this program. Like the others you should check in with your dealer and look get this taken care of as soon as you can. I hope it's a quick trip for you. Let us know how things go for you.

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Old 04-20-2012, 03:07 PM   #130
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USA-1, your vehicle is involved in this program. Like the others you should check in with your dealer and look get this taken care of as soon as you can. I hope it's a quick trip for you. Let us know how things go for you.

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Thank you
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Old 04-23-2012, 11:22 PM   #131
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Rally, your vehicle is a part of this program. I would suggest getting it taken care of before more work needs to be done to the top. Hopefully this gets everything taken care of for you and you don't have to worry about it. Kendred, I have heard nothing on a new tonneau cover for the Camaro. It is possible but until I get something in my resources or from my superiors I have absolutely no information on any new tonneau cover in the works.

Jeff Morris, Chevrolet Customer Service

Thank You for your service to all of us on this great site. I've just had this car 12 days and would assume they would have taken care of this car if it was in the recall but I will feel much better if I hear it from another dealership. Could you please check on my vin number 2G1FC3D31C9176453 Thanks Michael rangomr@gmail.com
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Old 04-24-2012, 02:53 PM   #132
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rangomr, your vehicle is not part of this program. Hopefully you have many wonderful years with your convertible.

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Old 04-24-2012, 03:31 PM   #133
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Finally had a call from GM Dealer-parts will be in April 30. They have never done one, might do the 11 Vert in their showroom as they won't out the top down on it. I have ut the top down once, only heard of the problems thru this forum. My 11 Vert is affected by the TSB's. Between the top problem and rust hat around the rotors I am not too please with my "last" car. I am 65 years old, had this thing tuned, Airaid on it, but I really worry about the long term problems with this top. Thanks to you all who have posted, I will let you know as I am in a small town in Canada and no where else to for service.
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Old 04-24-2012, 04:45 PM   #134
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Could you please check my VIN Number. I have a 2012 RS 1LT Convertable. I purchased it 11/03/2011. Vin# 2G1FB3D33C9102745.

Thanks
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Old 04-25-2012, 03:35 PM   #135
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is there an actual recall or is it just a TSB? My dealership claims no recall. It's the customers option if they want to fix it or leave it alone
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Old 04-25-2012, 09:12 PM   #136
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Jeff
Here is my VIN number,
VIN: 2G1FT3DW1B9176199
I would like to know of all recalls and TSB's for it.
Hope to hear from you soon.
Thanks
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Old 04-26-2012, 01:51 AM   #137
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I just purchased a 2011 vert brand new, great deal. Not sure what to look for so if you guys have any pictures of this 5th bow issue that would be great. I did notice that when looking inside the car from the drivers seat the far passenger side by the window has what appears to be loose/ creased fabric? Its set to go in this Thurs for them to inspect and they told me they will check alignment but knew nothing of any TSB's or bigger water bags.. Thanks
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Old 04-26-2012, 09:42 AM   #138
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I just purchased a 2011 vert brand new, great deal. Not sure what to look for so if you guys have any pictures of this 5th bow issue that would be great. I did notice that when looking inside the car from the drivers seat the far passenger side by the window has what appears to be loose/ creased fabric? Its set to go in this Thurs for them to inspect and they told me they will check alignment but knew nothing of any TSB's or bigger water bags.. Thanks
i have the crease too they wanted to outsource to a trim shop i said no for now, the one on their lot had it too but not as bad.
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Old 04-26-2012, 10:17 AM   #139
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is there an actual recall or is it just a TSB? My dealership claims no recall. It's the customers option if they want to fix it or leave it alone
It is not an actual recall. Nowhere is the word recall used in the letter we got from GM.

It is simply a notice from GM indicating they have learned that your top "may have a condition in which the headliner corner support bracket may contact or tear the convertible top when the top is in the down position, and may have wind noise at the front and/or rear quarter glass"

"What we will do: Your Chevrolet dealer will modify the corner support bracket to eliminate the possibility of a tear in the convertible top, and will install wind-proofing material and adjust a tension spring to eliminate the wind noise. This service will be performed for you at no charge untinl April 30, 2014. After that, any applicable warranty will apply"
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Old 04-26-2012, 10:36 AM   #140
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It is not an actual recall. Nowhere is the word recall used in the letter we got from GM.

It is simply a notice from GM indicating they have learned that your top "may have a condition in which the headliner corner support bracket may contact or tear the convertible top when the top is in the down position, and may have wind noise at the front and/or rear quarter glass"

"What we will do: Your Chevrolet dealer will modify the corner support bracket to eliminate the possibility of a tear in the convertible top, and will install wind-proofing material and adjust a tension spring to eliminate the wind noise. This service will be performed for you at no charge untinl April 30, 2014. After that, any applicable warranty will apply"
I still have not gotten a letter... when you get this?

Either way, I'm guessing I can just call the dealer at this point, I just don't want to be the one to "go first" at this dealership.
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Old 04-26-2012, 01:07 PM   #141
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Originally Posted by HDRDTD View Post
It is not an actual recall. Nowhere is the word recall used in the letter we got from GM.

It is simply a notice from GM indicating they have learned that your top "may have a condition in which the headliner corner support bracket may contact or tear the convertible top when the top is in the down position, and may have wind noise at the front and/or rear quarter glass"

"What we will do: Your Chevrolet dealer will modify the corner support bracket to eliminate the possibility of a tear in the convertible top, and will install wind-proofing material and adjust a tension spring to eliminate the wind noise. This service will be performed for you at no charge untinl April 30, 2014. After that, any applicable warranty will apply"
They do seem rather loose with the term recall for not being a recall. I got the monthly email from Onstar this week and it said:
Recall Reminder
Campaign #: 2012052
CONVERTIBLE TOP ENHANCEMENTS
Please visit your Dealer for service.
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Old 04-26-2012, 02:07 PM   #142
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yes i had that on my onstar report also. then this morning the selling dealer called to tell me about the "RECALL ISSUED BY GM" his exact words on my 2012 chevy camaro convertible. i called him back, and asked if they had performed any of them yet, he said just one. i said, well ill call you in a month or so, unless i have problems sooner, and schedule an appointment then. i told him i didnt want mine to be one of the first ones they performed it on. he said "i dont blame you" i thanked him for the call, and said id be in touch soon.
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Old 04-26-2012, 03:09 PM   #143
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gaddied, you have this program and the program for the possible loss of ac on your vehicle. I would get both checked over as soon as you're able. Hopefully this gets everything taken care of for you. Let us know how things go.

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Old 04-26-2012, 03:11 PM   #144
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RetPig, your vehicle is also involved in this program. I'd get your vehicle checked as soon as possible.

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Old 04-26-2012, 03:52 PM   #145
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I still have not gotten a letter... when you get this?

Either way, I'm guessing I can just call the dealer at this point, I just don't want to be the one to "go first" at this dealership.
I got my letter either yesterday or the day before.

You can call the dealer, give him your VIN and he can check to see if your car in affected by this notice.
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Old 04-26-2012, 03:55 PM   #146
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They do seem rather loose with the term recall for not being a recall. I got the monthly email from Onstar this week and it said:
Recall Reminder
Campaign #: 2012052
CONVERTIBLE TOP ENHANCEMENTS
Please visit your Dealer for service.
Yes, I saw it on my monthly Onstar report as well, but I think it was there under that heading just to be listed as something you should check with your dealer about. I don't think there's any other spot on the Onstar report to list it under.
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Old 04-26-2012, 04:01 PM   #147
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Here's the letter GM Sent.
Attached Images
File Type: pdf Camaro Top Notice.pdf (367.9 KB, 154 views)
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Old 04-26-2012, 04:05 PM   #148
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I just wanted to relay what I was told at my dealership when I checked on my car about the "recall". A recall is a term used for safety related problems GM has to repair. "Customer satisfaction program" is non-safety related issues that a customer may be complaining about. My question is why do we have to complain about it to get it fixed. I have not received any letter or any notification of any kind from GM. All my info is gathered from this site and then I fill the dealer in on what's going on. They are always happy to help me.
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Old 04-26-2012, 04:10 PM   #149
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I just wanted to relay what I was told at my dealership when I checked on my car about the "recall". A recall is a term used for safety related problems GM has to repair. "Customer satisfaction program" is non-safety related issues that a customer may be complaining about. My question is why do we have to complain about it to get it fixed. I have not received any letter or any notification of any kind from GM. All my info is gathered from this site and then I fill the dealer in on what's going on. They are always happy to help me.
Perhaps not all the letters have been sent out yet?
Perhaps your car is not one of the affected?

Either way, if you were having problems with your top (and contrary to what it might seem like, not everybody IS having issues), you would normally have taken your car to the dealer to get it fixed, and would have checked their notices and found that there was one (or more) that pertains to your problem.
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Old 04-26-2012, 04:18 PM   #150
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I do have the rub marks. The brackets had the repair done to it last fall. I had it done right away. The tape I put on myself to see if it would make a difference, and it did seem to, so I got the tape from the dealer this past week. I also turned it into the dealer when the marks appeared last spring and they took pictures so I hope GM knows about it. I only have 3000 miles on my car so it doesn't get driven much. All these changes seem to have made a difference in the wear on the top.
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