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Old 04-13-2012, 09:19 AM   #1
fatherdad
 
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Angry ZL1 alert, Intercooler coolant cap missing?

My son picked up #254 last Thursday. After the 50 mile drive home we could smell coolant slightly but could not locate any leaks. With all gauges indicating normal and fluid levels normal and the absence of any puddles we kept close watch for any other indications. After the initial drive that pungent smell was all but gone so we figured it was just fresh motor syndrome.
Well, today he has the car at work and was showing his buddy the engine. They pulled the SC cover only to find the super charger, intercooler cap missing.??? The car has about, I'm guessing less than 400 miles and hasn't seen 4000rpm yet do to break in procedure. I don't know, at this point, what the implications are if any, I don't know if there is any coolant at all in the intercooler, if this situation would damage the intercooler pump etc.
I'm a little pissed because they also forgot to pull the front spring spacers. I'm wondering if they did a QC check at all.
Needless to say check everything yourself.
I've never had an intercooled vehicle before so I just didn't think of it.
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Old 04-13-2012, 09:25 AM   #2
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stiff ride home, huh..pics?
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Old 04-13-2012, 09:26 AM   #3
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Great dealer you got there . . .
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Old 04-13-2012, 09:28 AM   #4
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So much for the PDI
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Old 04-13-2012, 09:29 AM   #5
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was it missing from the factory, or does the dealer check it when they PDI
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Old 04-13-2012, 09:30 AM   #6
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We don't know, at this point, if it ever was installed.
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Old 04-13-2012, 09:30 AM   #7
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http://www.camaro5.com/forums/showth...30#post4769330
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Old 04-13-2012, 09:38 AM   #8
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thank god for that QC hold....WTF!
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Old 04-13-2012, 09:39 AM   #9
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Old 04-13-2012, 09:43 AM   #10
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Quote:
Originally Posted by piepouli View Post
was it missing from the factory, or does the dealer check it when they PDI
The dealer checks all fluids and is supposed to remove the spring spacer when doing PDI. You just have a crappy dealer, it's not Oshawa's fault.
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Old 04-13-2012, 09:58 AM   #11
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I heard the Magnetic Ride could be damaged if driven with the spring spacers not removed.

Actually heard from a dealership that they damaged a Vette a few years back by doing that and it cost them plenty.

Maybe not but I would document it since driven 400 miles with spacers still on the Car...
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Old 04-13-2012, 10:03 AM   #12
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The dealer checks all fluids and is supposed to remove the spring spacer when doing PDI. You just have a crappy dealer, it's not Oshawa's fault.
I would think that it should have left the factory with all the coolant levels correct and all caps installed. The only fault of the dealers is not checking it.

I would say Oshawa is just as much to blame on this one.
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Old 04-13-2012, 10:10 AM   #13
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did the dealer even get to check it over, or did you just drive it home off the truck?
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Old 04-13-2012, 10:10 AM   #14
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Go over everything yourself. Way too many dealers are missing things. It's ridiculous how many cars have got sent home with the spring spacers still in.
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Old 04-13-2012, 10:11 AM   #15
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May be somewhat "self-inflcited" by not having the dealer do full predelivery prep (Ref your comments in the linked thread.) Granted, dealer should have completed the esssential fluids inspection and removed the spacers. But they may have interpreted your desires as a "hands off" approach. Just saying....

Car looks great! Your Vette also looks like a great ride.
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Old 04-13-2012, 10:15 AM   #16
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That is completely pathetic.........if I was still working in there, i would nail a superintendant with that one..........thanx for the heads up and will try to inform as many as I can
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Old 04-13-2012, 10:18 AM   #17
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Whomevers fault it was, let's hope there wasn't any damage done, keep us informed
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Old 04-13-2012, 10:20 AM   #18
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Quote:
Originally Posted by motorhead View Post
I would think that it should have left the factory with all the coolant levels correct and all caps installed. The only fault of the dealers is not checking it.

I would say Oshawa is just as much to blame on this one.
Yes the car has fluids in it from Oshawa. Part of the PDI is to check all fluid levels. The dealer probably just forgot to put the cap back on.


Quote:
Originally Posted by 2010SLVRBULIT View Post
did the dealer even get to check it over, or did you just drive it home off the truck?
Dealers have to do PDI before you can take possession of the vehicle
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Old 04-13-2012, 10:29 AM   #19
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What is the protocol when a new car comes out like this one that has special requirements to get the training needed to the dealers from the factory? Should they have had a training program to make sure that all dealers are current with the product that they sell.

In my business if you don't stay up with the new products and the procedures to work and install them you could kill someone. To me there is a break in the process somewhere if this important info isn't getting to all the dealers and their techs.

Last edited by motorhead; 04-13-2012 at 02:15 PM.
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Old 04-13-2012, 10:50 AM   #20
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Wow, the spring spacers are getting left in by quite a few dealers, and the general 1/2 assed PDI is seemingly common. Paaa thetic.
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Old 04-13-2012, 10:53 AM   #21
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Quote:
Originally Posted by motorhead View Post
What is the protocol when I new car comes out like this one that has special requirements to get the training needed to the dealers from the factory? Should they have had a training program to make sure that all dealers are current with the product that they sell.

In my business if you don't stay up with the new products and the procedures to work and install them you could kill someone. To me there is a break in the process somewhere if this important info isn't getting to all the dealers and their techs.
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Old 04-13-2012, 02:12 PM   #22
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I caught the spacers right away, less than 50 miles.
Can't get a cap until Monday, the service manager say's he can drive it. I don't think we have to worry about detonation since he's at, I believe, 400 miles under 3500rpm. The computer should pull timing if intake temperature gets high or the knock sensor picks up any ping but who knows? The part is in Lansing MI which only 2 hours from us, I don't get it.
We asked them to do a QC check only. The last one we Picked up from a dealer in St. Clair, 2010 SS RS, looked like it had been dried with a dusty rug, swirl city, so from now on I'll detail them myself.
The manual states that the fill procedure is complicated so, "see your Dealer".So complex they forgot the cap.
I guess you know I'll be looking into that. I feel that the dealers are not staying up on new procedures, such as these, and that can't be good for anybody.
I still have quiz the dealers on the correct oil change, fill and check procedure. I'm really getting to the point of not trusting anybody when it comes to services of any kind. No one seems to care anymore, oh they tell you how much they appreciate your business but its all lip service. If you want it done right you, at least, check and Re-check everything.
No more Mr. Nice Guy
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Old 04-13-2012, 02:15 PM   #23
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I still have to quiz dealers on the correct Oil change, check and fill procedures on my 08 Z06.?
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Old 04-13-2012, 02:59 PM   #24
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Quote:
Originally Posted by fatherdad View Post
I caught the spacers right away, less than 50 miles.
Can't get a cap until Monday, the service manager say's he can drive it. I don't think we have to worry about detonation since he's at, I believe, 400 miles under 3500rpm. The computer should pull timing if intake temperature gets high or the knock sensor picks up any ping but who knows? The part is in Lansing MI which only 2 hours from us, I don't get it.
We asked them to do a QC check only. The last one we Picked up from a dealer in St. Clair, 2010 SS RS, looked like it had been dried with a dusty rug, swirl city, so from now on I'll detail them myself.
The manual states that the fill procedure is complicated so, "see your Dealer".So complex they forgot the cap.
I guess you know I'll be looking into that. I feel that the dealers are not staying up on new procedures, such as these, and that can't be good for anybody.
I still have quiz the dealers on the correct oil change, fill and check procedure. I'm really getting to the point of not trusting anybody when it comes to services of any kind. No one seems to care anymore, oh they tell you how much they appreciate your business but its all lip service. If you want it done right you, at least, check and Re-check everything.
No more Mr. Nice Guy
Exactly why I do everything myself. If I don't know how to do something, just research and take your time and do it right.
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'06 Z06 2LZ, Cam, P/P/M Heads, FAST Intake/TB, ARH, CAI, HP Clutch/FW, C5 Axles,
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Old 04-13-2012, 04:05 PM   #25
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mine all look to be in place thankfully
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