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Cosmetic Maintenance: Washing, Waxing, Detailing, Bodywork, Protection Anything related to keeping your Camaro clean and in good cosmetic condition.

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Old 04-16-2012, 09:39 PM   #1
2010abmss
 
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Drives: 2010 ABM SS
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My first real Adams customer service experience!

First of all Adams has always had great customer service but today they went above and beyond my expectations. Last week I ordered a simple brilliant glaze I live in denver mind you so very close to boulder. The package never showed up in my mail even though the tracking said so. I sent Dylan a pm about it last night around 11:30 thinking he would get it this morning but I looked at my messages and he had written me back within 10 min (awesome) then he told me to call fedex and see if they could track it for me which they couldn't so I called Ashley today and without hesitation she shipped me a new bottle and said don't worry about a thing! Just wanted to say a HUGE thanks to the Adams crew for having the greatest customer service! I will be a customer for life!!
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Old 04-16-2012, 09:44 PM   #2
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I've spent over a grand at Adams and so far every experience has been great. Fast shipping and they don't mind answering questions. Great products too.
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Old 04-16-2012, 11:34 PM   #3
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Old 04-17-2012, 02:27 AM   #4
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Glad we got you sorted man... thanks for your business!
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Old 04-18-2012, 02:20 AM   #5
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Everyone at Adams is very friendly and informative. Even though some root for teams that should be playing against High school teams....lol *cough Angels cough*
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Old 04-18-2012, 10:05 AM   #6
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Old 04-18-2012, 11:54 AM   #7
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Quote:
Originally Posted by Frid View Post
Everyone at Adams is very friendly and informative. Even though some root for teams that should be playing against High school teams....lol *cough Angels cough*
Ugh... don't get my started... the slow offensive start I can forgive, but our bullpen just giving games away late. Lets just say I didn't go to sleep easily last night. I was still heated after watching yet another blown game.
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