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Camaro Price | Ordering | Tracking | Dealers Discussions Discuss pricing and ordering experiences.

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Old 05-07-2009, 03:24 PM   #1
StlRomAniaN

 
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1-800 NUMBER?

I know it's usually all over this site, but I want to call it now. Does anyone know it? I have a TPW of 5/4-5/10 and I just want to check its progress.
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1100 = Preliminary Order: 10-24-09
2000 = Accepted by GM: 3-30-09
2500 = Referenced: 3-31-09
3000 = Accepted by Production Control: 4-18-09
3100 = Sequenced: 5-1-09
3300 = Scheduled For Production: 5-12-09
3400 = Broadcast: 5-19-09
3800 = Produced: 5-27-09 VIN# 12768
4000 = Available to Ship: --
4200 = Shipped: --
5000 = Delivered to Dealer: --
6000 = Delivered to Customer: --
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Old 05-07-2009, 03:25 PM   #2
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1-800-USEARCH
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Old 05-07-2009, 03:29 PM   #3
camarossrs2150
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i called yesterday .and the lady called my dealer and then she gave me the info not worth it
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Old 05-07-2009, 03:48 PM   #4
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1800 222 1020
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1000, Dealer Order (3.06.09) - Order # NHNNZH
1100, Preliminary order accepted (03.09.09)
2000, Order accepted by GM (4.30.09)
3000, Order accepted by production control (5.7.09)
3100, Order available to sequence (5.14.09)
3300, Order scheduled for production (6.16.09)-TPW 6.29.09
3400, Order broadcast (6.30.09)
3800, Order produced (7.02.09) - 2G1FT1EWXA9123955
4000, Available to ship (7.06.09)
4200, Shipped (7.06.09) - RC# GTW 310094
4800, Rail Ramp Unload (7.22.09)
5000, Delivered to the dealer (7.23.09)
6000, Delivered to the customer (7.23.09)
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Old 05-08-2009, 02:39 PM   #5
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I called today, and the guy told me my order was not picked up yet lol...I have the workbench and i'm at 3400. I think it depends on who you get and if they know what they are talking about.
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Old 05-08-2009, 10:51 PM   #6
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Quote:
Originally Posted by Angelina View Post
I called today, and the guy told me my order was not picked up yet lol...I have the workbench and i'm at 3400. I think it depends on who you get and if they know what they are talking about.
They probably didn't have the right terminology. Did they say "Not picked up" or "not started production / not produced"? One is right, one is wrong
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Old 05-08-2009, 10:55 PM   #7
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I found out today that when you call that number it goes as a complaint against your dealer. I called to ask about the welcome package because my dealer told me to call them. Only to find out it went as a complaint against them.
That particular situation should not go as a complaint because the dealer is not the ones issuing the package GM is. I like my dealer and I wont call 800-complain-on-your-dealer again. I will try to get my dealer to handle the welcome package.
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Old 05-08-2009, 10:58 PM   #8
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Originally Posted by redjewel View Post
I found out today that when you cahll that number it goes as a complaint against your dealer. I called to ask about the welcome package because my dealer told me to call them. Only to find out it went as a complaint against them.
That particular situation should not go as a complaint because the dealer is not the ones issuing the package GM is. I like my dealer and I wont call 800-complain-on-your-dealer again. I will try to get my dealer to handle the welcome package.
That is not true.
I called to get information and my Dealer did get a call as well. He informed me that they are required to call him to get information as well. He was just annoyed by it.
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Old 05-08-2009, 11:00 PM   #9
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Calls to CS are not taken as complaints. Absolutely not, but dealers don't like people going around them. Especially if you tell CS that the dealer is giving you event codes, or info you shouldn't have. They then get nervous that they're going to get in trouble. So they call you up and say "hey, WTF? Why are you calling in?"

You can call CS anytime you want but its rather pointless.
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Old 05-08-2009, 11:05 PM   #10
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As I've said in a couple of threads identical to this one before......this number is useless. Expecially considering all they do is turn right around and call your dealer, which IMO pisses your dealer off b/c you went above their heads, so to speak.
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Old 05-08-2009, 11:10 PM   #11
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Agreed
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Old 05-09-2009, 06:40 AM   #12
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What is going on?

I keep reading that you don't want to piss off GM or your dealer. Has everyone forgot, you are the customer? GM has made you all feel like they are doing you a favor. Other car companies keep you informed all the way and it is no bother to call and ask questions. Stop giving GM the power to shut you out. You are paying them big dollars, they need you to stay in business. Make them accountable to you, the paying customer. My opinion.
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