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Old 05-05-2012, 02:37 PM   #1
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$450.00 to change 1 bushing!

I went to Tuffy's Automotive (Colonial - Ft. Myers Fl) and they told me it would be $450.00 to replace 1 trailing arm bushing.

Their computer showed 3.5 hours to do the job and they wouldn't budge on the cost. I tried to explain to them, I just wanted 1 bushing replaced but they said it would be a minimum of $450.00

Of course I didn't let them install the bushing. I'm going to get a performance shop to install the bushing for me.

But $450.00, that's highway robbery.
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Old 05-05-2012, 02:50 PM   #2
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Did they at least buy you dinner before they....
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Old 05-05-2012, 02:55 PM   #3
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Welcome to labor costs. This is why I have learned to do the most I can in my garage and spend the money I save on labor costs to buy tools instead. I can almost be a certified mechanic with all I have learned and I am considering getting into it at least part time so I can charge people the big bucks to do stuff that is not that hard for me to do for them with all the right tools.
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Old 05-05-2012, 03:55 PM   #4
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Originally Posted by lexlueger View Post
Did they at least buy you dinner before they....
Yeah

I've been to them before and the owner or different sales guy was there and he worked with me (treated me fair and charged me a reasonable price for work).

What was even worse is they had 0 business (not 1 other customer) and no one was working. But he still wanted to charge me $450.00 for work his suspension guy could easily do in 1 hour.
I would have gladly paid them the going rate. If it took him 1 hour to do the job I'd pay him for 1 hours work. But to tell me it would be at least $450.00 to change 1 bushing is being completely unreasonable and not very good customer service.
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Old 05-05-2012, 04:02 PM   #5
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Most shops don't get the concept of consumer loyalty. If I receive good service at a mutually fair price then I'll return to your establishment. Over charge me once and it virtually guaranties that I won't return. Seems pretty simple to me.
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Old 05-05-2012, 04:03 PM   #6
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Welcome to labor costs. This is why I have learned to do the most I can in my garage and spend the money I save on labor costs to buy tools instead. I can almost be a certified mechanic with all I have learned and I am considering getting into it at least part time so I can charge people the big bucks to do stuff that is not that hard for me to do for them with all the right tools.
Hopefully you won't charge people $450.00 to swap out 1 tailing arm bushing that you can do in 45 minutes. If so, you won't be getting much return business.

But I do understand what you're saying. Labor costs are a major part of any job. But customers should be charged a "fair" rate for the job being done.
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Old 05-05-2012, 04:24 PM   #7
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If its 45 minutes.....then do it yourself.
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Old 05-05-2012, 04:26 PM   #8
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If its 45 minutes.....then do it yourself.
I would but I just had surgery on my ankle and I can't do any crawling or lifting etc. I can barely walk.
I tried to jack my car up (not too smart with my ankle the way it is) and ended up hurting myself even more.
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Old 05-05-2012, 04:28 PM   #9
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We do them all the time here...but were a 2 hour drive from you. $200.
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Old 05-05-2012, 04:34 PM   #10
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We do them all the time here...but were a 2 hour drive from you. $200.
Just curious. Would that be your charge to install a pair of trailing arms or just to replace the 1 bushing I need replacing?

I've already got BMR trailing arms on my car. I just need the lower bushing replaced on the driver's side trailing arm.

And its wouldn't be that big of a deal for me to drive up there to get it done. I'd just have to pick a day and drive up there.

Thanks for the info.
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Old 05-05-2012, 08:03 PM   #11
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Find someone on the forum to help you that in your area. Buy him a fee beers.
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Old 05-05-2012, 08:22 PM   #12
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If I could do both in 1 hour on jackstands a professional shop should be able to do 1 in that time or less! $100 job IMO!

Why only 1 needs replacing?
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Old 05-05-2012, 11:30 PM   #13
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Why only 1 needs replacing?
Ditto.

Don't these things go in pairs?
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Old 05-06-2012, 07:51 AM   #14
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If I could do both in 1 hour on jackstands a professional shop should be able to do 1 in that time or less! $100 job IMO!

Why only 1 needs replacing?
A while back when I was getting the trailing arms installed, I ran out of time and had to quickly get to a doctor's appointment.

So I ended up 1 BMR bushing short on the driver's side bottom. Remember, lot of guys replace their trailing arms and leave the stock bushing in the bottom. BMR charges extra for the bottom bushing (trailing arms come with the top bushing only).


Getting the 1 bushing installed (by another shop or friend) isn't a big deal.

I just thought it was highway robbery for Tuffy's Automotive to try to charge me $450.00 to replace 1 trailing arm bushing.

I asked the manager if they would charge people $900.00 to install both trailing arms. He said "yes."
But like I said, the computer shows 3.5 hours per side (7 hours labor for both sides).
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Old 05-06-2012, 10:08 AM   #15
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Find someone on the forum to help you that in your area. Buy him a fee beers.
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Old 05-06-2012, 03:23 PM   #16
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Quote:
Originally Posted by SGOS252382 View Post
I went to Tuffy's Automotive (Colonial - Ft. Myers Fl) and they told me it would be $450.00 to replace 1 trailing arm bushing.

Their computer showed 3.5 hours to do the job and they wouldn't budge on the cost. I tried to explain to them, I just wanted 1 bushing replaced but they said it would be a minimum of $450.00

Of course I didn't let them install the bushing. I'm going to get a performance shop to install the bushing for me.

But $450.00, that's highway robbery.
They must have saw you coming a mile away in that hot red cam, and said fellas I think we might have us a bite today. Good for you for walking away. That's highway robbery to the max.
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Old 05-07-2012, 02:07 PM   #17
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They had to look it up wrong, there is no way even a one-armed monkey would take 4.5 hours to change one trailing arm bushing. Even if you removed the entire spindle and changed the bushing on a work bench, you could probably do it in 2 hours. I hate to say it but they either don't like you or are completely incompetent...
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Old 05-07-2012, 05:13 PM   #18
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They had to look it up wrong, there is no way even a one-armed monkey would take 4.5 hours to change one trailing arm bushing. Even if you removed the entire spindle and changed the bushing on a work bench, you could probably do it in 2 hours. I hate to say it but they either don't like you or are completely incompetent...
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Old 05-07-2012, 05:26 PM   #19
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They had to look it up wrong, there is no way even a one-armed monkey would take 4.5 hours to change one trailing arm bushing. Even if you removed the entire spindle and changed the bushing on a work bench, you could probably do it in 2 hours. I hate to say it but they either don't like you or are completely incompetent...

Yeah, I agree. But he showed me the computer screen with the trailing arms on it, and it did show 3.5 hours (per side) to replace the bushings (7 hours to do both sides).

What's funny is I started saying the same things you mentioned to the manager. I started listing all the suspension mods I could get installed for the cost they were trying to charge me.

I'll definitely never go back to that shop.
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Old 05-10-2012, 11:02 AM   #20
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Find anyone yet? I have a die hard chevy neighbor with a custom car shop. I could get him to be much more reasonable for you. if interested PM me your number and I can get you his info. he's in north fort myers and A++ work
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Old 05-10-2012, 06:03 PM   #21
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Find anyone yet? I have a die hard chevy neighbor with a custom car shop. I could get him to be much more reasonable for you. if interested PM me your number and I can get you his info. he's in north fort myers and A++ work
Not yet. I'm waiting to set up a day when I'm not working. Or I might get Performance Plus on Fowler to do it. They are very close to my work location and it would be real easy for me. They told me to give them a call and make an appointment to drop it off.
Another option is to give Justin a call over at J&J Performance. I haven't been over there in a while and I would like to stop by and chat.

But I'll keep you in mind if I don't use either of them.
Thanks.
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Old 05-10-2012, 07:17 PM   #22
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Old 06-05-2012, 04:09 PM   #23
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The video is a bit dark, but you get the idea. The tech will have more time getting the Camaro on and off the lift than he will have in the repair.


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Old 06-05-2012, 05:45 PM   #24
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hmm... the bushing on the BMR arm is poly and would be able to be removed rather quickly.. especially compared to the stock arm. a punch and a hammer would drive out the steel sleeve, and then you could pry the poly bushing out with your fingers.

Like Pete said.. longer to get the car on the lift than to change the bushing.
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Old 06-06-2012, 11:04 AM   #25
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Lol... I love this site!! You guys save us all a lot of money... cause you guys really know your Sh#%T!! "Knowledge is Power" ...and savings
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