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Old 05-18-2012, 07:21 PM   #1
Bonanza7
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Another XM thread

A couple of weeks ago, I got a call from XM to renew. They wanted almost $200, and I refused. They immediately came down to $99 for a year. OK, I accepted, and told them to send me a bill, since I was not going to give them access to my checking account or credit card. I got the bill 2 days ago, and today found that my radio had been shut off. Couldn't have paid the bill that fast if I flew there myself!. Today I get another bill, saying I have a $90 credit, and owe $9., due 3 days ago. I called, and the computer says my payment is not due till June 15. Enough is enough, so I called, and after a 10 minute hold, was told they would transfer me to cancellation. I said I would not stay on hold that long again. She said no more than 1 minute wait. 5 minutes later, I hung up. Life is too short do deal with these clowns. I see why Honda doesn't offer them
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Old 05-18-2012, 07:40 PM   #2
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I also hate them but I did renew after I got a great 6 month price, also there customer service SUCKS and the hold time sucks also. I had them send me a bill also so they won't have my credit card to auto renew so when my 6 months is up they will call me and then I won't have to deal with there long hold time.
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Old 05-18-2012, 07:41 PM   #3
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When my Sirius was up for renewal last month I figured "they have an expired credit card" so no need to contact them. Apparently they can charge an expired card. Who knew. I am anxiously awaiting the next renewal so I can call and tell them to go $%^$% themselves,
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Old 05-18-2012, 07:43 PM   #4
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Funny you say that I had that happen also with a expired card who would think the credit card company would allow it.
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Old 05-18-2012, 07:43 PM   #5
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There are better options for music now. I'd like to see GM take OnStar and XM out of their vehicles, or at least out of the base vehicles. I hate paying for things I don't want/need. I'd rather have usable things like fog lights, a better sounding stereo, or a trunk mat.
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Old 05-18-2012, 07:46 PM   #6
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Got rid of it all together wasn't impressed with XM anyways!
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Old 05-18-2012, 07:49 PM   #7
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they called me yesterday and sold me 6 months at $4 a month I took them up on the offer.
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Old 05-18-2012, 07:50 PM   #8
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XM customer service Sucks. Had the same problems. After weeks of back and forth, I got my price and paid the whole year.
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Old 05-18-2012, 07:54 PM   #9
nester7929
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With Pandora and the ability to attach an MP3 player, there's really no need for XM or Sirius. Not for the prices they charge, anyway. If it was 30 bucks a year or so I'd probably do it.
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Old 05-18-2012, 07:54 PM   #10
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Low ball them or don't pay.
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Old 05-18-2012, 07:59 PM   #11
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I'll take my iPod plugged into the car's USB port over XM anyday.
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Old 05-18-2012, 08:02 PM   #12
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Quote:
Originally Posted by nester7929 View Post
With Pandora and the ability to attach an MP3 player, there's really no need for XM or Sirius. Not for the prices they charge, anyway. If it was 30 bucks a year or so I'd probably do it.
nester here's the problem for the most part texas tends to be flat - if you come next door to arkansas we have more hills than not and once you get 30 min's out of little rock you can't get a decent signal on a non country station and 3g sucks once you get out of central ark, so far i have had a lot better luck with xm.

but 100% right with the mp3 player provided i could get one to work with my stereo but that's an entirely different thread.
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Old 05-18-2012, 08:05 PM   #13
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[QUOTE=rm2092;4985949]also there customer service SUCKS and the hold time sucks also. QUOTE]

If they ever call you should put them on hold and see how they like it, let them get a taste of their own medicine.
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Old 05-18-2012, 08:08 PM   #14
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Lol. Tell them you have to check something and you'll be right bam. Put the phone down and walk away for 5 or 10.
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