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Old 05-30-2012, 05:14 PM   #35
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Thanks for this video
It's my pleasure to help if I can.

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Originally Posted by cterry View Post
I just got my car back fromt the deal last week. they replaced both my rear axles based on the info I found on another thread here about the clicking noise.
Glad it's finally fixed. Was bugging the crap out of me.


Mine bugged me too. I actually only did the one side for now.
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Old 05-31-2012, 02:03 AM   #36
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It's my pleasure to help if I can.



Mine bugged me too. I actually only did the one side for now.
I may have spoke too soon. seems to be doing it again. I wonder if they forgot the washers on mine too. They were upset I was telling them what it was based on what I read on a forum and probably never even read the info I sent them about it.
calling them 1st thing in the morning.
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Old 05-31-2012, 02:21 AM   #37
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I may have spoke too soon. seems to be doing it again. I wonder if they forgot the washers on mine too. They were upset I was telling them what it was based on what I read on a forum and probably never even read the info I sent them about it.
calling them 1st thing in the morning.
The TSB numbers are in the OP Of this thread. Give it to them and tell them to check.
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Old 05-31-2012, 02:37 AM   #38
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The TSB numbers are in the OP Of this thread. Give it to them and tell them to check.
I will, just frustrating to have to tell them what is wrong with my car. I do most the work on my car, but try to use them for warrantee stuff and they hate when I tell them what I think it is. Now I have to deal with taking it back and messing with it again.
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Old 05-31-2012, 08:48 AM   #39
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I just got my car back fromt the deal last week. they replaced both my rear axles based on the info I found on another thread here about the clicking noise.
Glad it's finally fixed. Was bugging the crap out of me.
We are glad that the dealer was able to resolve the concern you were having. If you have any other questions, please feel free to contact me via PM.

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Old 05-31-2012, 09:16 AM   #40
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We are glad that the dealer was able to resolve the concern you were having. If you have any other questions, please feel free to contact me via PM.

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This guy must not have read
the 'Spoke too soon' post.

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Old 05-31-2012, 10:49 AM   #41
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This guy must not have read
the 'Spoke too soon' post.
LMAO...
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Old 05-31-2012, 11:50 AM   #42
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We are glad that the dealer was able to resolve the concern you were having. If you have any other questions, please feel free to contact me via PM.

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PM sent

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This guy must not have read
the 'Spoke too soon' post.

yes, think your right. haha. I am just happy someone from GM is monitoring this section and reaching out. I have an e-mai into the service manager now to see if they forgot the thrust washers. Doubt they will admit it, but I will keep you posted.
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Old 05-31-2012, 11:57 AM   #43
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PM sent



yes, think your right. haha. I am just happy someone from GM is monitoring this section and reaching out. I have an e-mai into the service manager now to see if they forgot the thrust washers. Doubt they will admit it, but I will keep you posted.
Why did they replace the axles? Was it because of the noise? And if so, was it the same noise as the video? And if so, I'd try and make sure you are there to watch them take the hubs off.

Not that it will solve anything but might tell you that, coupled with their apparent bad attitude, you might want to find another dealer.
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Old 05-31-2012, 12:46 PM   #44
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Why did they replace the axles? Was it because of the noise? And if so, was it the same noise as the video? And if so, I'd try and make sure you are there to watch them take the hubs off.

Not that it will solve anything but might tell you that, coupled with their apparent bad attitude, you might want to find another dealer.
I originally took it in in May of last year for the issue. They messed with it and couldn't find the problem. I searched the site and found the one original thread the issue, and told them to check the axle nuts. The next day they called me up and said its all fixed, but if I had the issue again to let them know and they will replace the axles. All they did was torque them down at that time. The click happens when I rock it back and forth like you did in your video, but my sound seems to be a "lighter" click noise.
They got back to me and the tech is out this week, so looks like I will have to wait till next week to get it resolved which is fine, cause I don't feel like taking my 3 piece wheels off again to take it in. ( they screwed two of them up the 1st time)
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Old 05-31-2012, 01:04 PM   #45
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I originally took it in in May of last year for the issue. They messed with it and couldn't find the problem. I searched the site and found the one original thread the issue, and told them to check the axle nuts. The next day they called me up and said its all fixed, but if I had the issue again to let them know and they will replace the axles. All they did was torque them down at that time. The click happens when I rock it back and forth like you did in your video, but my sound seems to be a "lighter" click noise.
They got back to me and the tech is out this week, so looks like I will have to wait till next week to get it resolved which is fine, cause I don't feel like taking my 3 piece wheels off again to take it in. ( they screwed two of them up the 1st time)
What is your vin#? Not the whole number but the number in line that it was produced.

If it's first 94k then you are missing the washers unless they put them on.

And the click can manifest differently. Sounds like you have the problem.
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Old 05-31-2012, 06:18 PM   #46
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What is your vin#? Not the whole number but the number in line that it was produced.

If it's first 94k then you are missing the washers unless they put them on.

And the click can manifest differently. Sounds like you have the problem.
My last four is 8260. Ordered 10/14/2008. I kept telling them its an early production car and that was the issue, but they apparently they did not listen.

They contacted the tech, and YUP, NO washers put on.
All the info I gave them and they obviously did not even read it. They are going to order the parts and have them ready, so hopefully only be there for a day. I would just get the parts from them and do it myself, but now that they have messed with it, I would rather it be documented incase I have further issues. I will keep you posted and hopefully this will prevent others from going thru all this grief over such an easy fix.
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Old 05-31-2012, 06:27 PM   #47
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My last four is 8260. Ordered 10/14/2008. I kept telling them its an early production car and that was the issue, but they apparently they did not listen.

They contacted the tech, and YUP, NO washers put on.
All the info I gave them and they obviously did not even read it. They are going to order the parts and have them ready, so hopefully only be there for a day. I would just get the parts from them and do it myself, but now that they have messed with it, I would rather it be documented incase I have further issues. I will keep you posted and hopefully this will prevent others from going thru all this grief over such an easy fix.
Oh I'm with you. If I had a warranty I'd have them do it.
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Old 06-06-2012, 11:27 PM   #48
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PQ, thank you very much for this DIY. I did this project after work tonight and it only took me about 2 hours to complete both sides from start to finish. The clicking is finally gone!!!!! I still have a warranty but i decided to undertake this project myself to learn more about the rear end components and not waste a day of my car being at the dealer. It only cost me $16 for the 2 washers and 2 new nuts. The only problem I ran into was the hubs were very stubborn coming off the axles. Luckily i found my puller it made quick work of those hubs. Your video was very helpful. Thank you.
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Old 06-06-2012, 11:31 PM   #49
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PQ, thank you very much for this DIY. I did this project after work tonight and it only took me about 2 hours to complete both sides from start to finish. The clicking is finally gone!!!!! I still have a warranty but i decided to undertake this project myself to learn more about the rear end components and not waste a day of my car being at the dealer. It only cost me $16 for the 2 washers and 2 new nuts. The only problem I ran into was the hubs were very stubborn coming off the axles. Luckily i found my puller it made quick work of those hubs. Your video was very helpful. Thank you.


Glad it was useful to you. My hub was a bitch too.

My neighbor was going to get his puller when I got it off. LOL
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Old 06-08-2012, 10:16 AM   #50
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I just started getting a rear end clicking when turning into the driveway.
Could this be the thrust washers? Vin ending in 6199.
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Old 06-08-2012, 10:18 AM   #51
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I just started getting a rear end clicking when turning into the driveway.
Could this be the thrust washers? Vin ending in 6199.
Not sure on the V6. Usually it's a problem with applying load and not by hitting bumps and dips.
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