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Cosmetic Maintenance: Washing, Waxing, Detailing, Bodywork, Protection Anything related to keeping your Camaro clean and in good cosmetic condition.

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Old 05-25-2012, 08:44 PM   #1
mattbatt
 
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Cancelled order from Autopia

Can someone contact me? I had all my order ready to go and during checkout, the price raises $20? Not for tax or shipping, the BLACKFIRE kit all of a sudden raised more money.

I'm cancelling until someone gets this straight.

http://www.autopia-carcare.com/wet-ice-over-fire.html

This was like $109 in my cart now showing $129.99 when I get ready to buy. Not cool.
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Old 05-25-2012, 09:30 PM   #2
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Ok,I will contact you...contact them not the forum...
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Old 05-25-2012, 09:31 PM   #3
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Lol your link even shows the price at $129.99

Herp durp
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Old 05-25-2012, 09:58 PM   #4
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It's $99 at Autogeek. You can also get free shipping on orders over $125.

Both are owned by the same company. Surprising since the pricing varies by $20.

Might be an error at Autotopia.
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Old 05-26-2012, 10:59 AM   #5
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Send either Todd or angelo a pm and see what they can do. If all else fails, autogeek is the same company
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Old 05-26-2012, 11:26 AM   #6
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Their website screwed up my last order too. Give them a call. I talked to a girl named Nicole that was very nice and took care of me

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Old 05-26-2012, 05:47 PM   #7
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Hello mattbatt, sorry I was working today and just got in. Do you still have a copy of that order on your PC? Because you can call them and ask for Penny, Nicole or Bobby @ 800-869-3011 and tell any of them that you ran into this problem and you ( hopefully ) had a copy of that on your PC and ask them to honor it for you if possible. I don't work at the Store because I'm over 200 miles away from there but they are always willing to help a customer. I'm sorry this happen and please let me know on how it turn out.

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Old 05-28-2012, 08:40 AM   #8
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Quote:
Originally Posted by David79z28 View Post
It's $99 at Autogeek. You can also get free shipping on orders over $125.

Both are owned by the same company. Surprising since the pricing varies by $20.

Might be an error at Autotopia.
The price for both kits is identical on both sites.
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Old 05-28-2012, 11:48 AM   #9
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I must not be looking at he exact same kit.

http://www.autogeek.net/blackfire-we...e-wax-kit.html
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Old 05-28-2012, 12:34 PM   #10
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Autopia's has the detailer and auto geeks doesnt
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Old 05-28-2012, 04:51 PM   #11
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Yes Autopia has the detailer and auto geek does not. I will try and make a call tomorrow - doing bbq today. Thanks for the reply guys.

WheelmanSS - yes, the link now shows $130. The issue was, it was $109.99 on the website, in the store. I get to checkout right before finishing credit card info, and a pop up box comes up saying "Items in the store have changed prices. Refresh to show new prices."

It went up $20 right before I clicked check-out. Now the website reflects that. As you can imagine, I was not happy because when I clicked check out, it was a different price.
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