Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums - Camaro5.com
 
dave@hennessey
Go Back   Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums - Camaro5.com > Marketplace > Vendor and Seller review / feedback / experiences


Reply
 
Thread Tools
Old 05-29-2012, 11:19 PM   #1
The Stig
knows 2 facts about ducks
 
The Stig's Avatar
 
Drives: ...and they're both wrong
Join Date: Aug 2009
Location: The HMS Invincible
Posts: 26,275
Talking The issue between myself and WagonWork has been resolved

The agreement between myself and Pohanka Collision t/a WagonWork does not permit me to comment further as to the terms of our resolution.
__________________
Click to view my build thread
The Stig is offline   Reply With Quote
Old 05-30-2012, 01:03 AM   #2
Brutal SS

 
Brutal SS's Avatar
 
Drives: 2015 Camaro 2SS 1LE
Join Date: Aug 2011
Location: Dinwiddie, Va.
Posts: 1,903
That sucks!

I hope you have enough energy and funds left to consult an attorney.
__________________
Brutal SS is offline   Reply With Quote
Old 05-30-2012, 05:04 AM   #3
Big C CamaroSS

 
Drives: Black Camaro 2SS/RS 1LE
Join Date: Jun 2011
Location: Belleville, Ontario, Canada
Posts: 1,146
Seriously 3 days for an estimate? I have to get my driver's side mirror replaced and back bumper touched up. I took my car to Hackett's Collision and Rob came outside, looked at my car, answered some questioned I had, and gave me an estimate in 10mins. But I already know they do the best work in the area. My Camaro goes in on June 5.
Big C CamaroSS is offline   Reply With Quote
Old 05-30-2012, 06:32 AM   #4
The Stig
knows 2 facts about ducks
 
The Stig's Avatar
 
Drives: ...and they're both wrong
Join Date: Aug 2009
Location: The HMS Invincible
Posts: 26,275
Quote:
Originally Posted by Big C CamaroSS View Post
Seriously 3 days for an estimate? I have to get my driver's side mirror replaced and back bumper touched up. I took my car to Hackett's Collision and Rob came outside, looked at my car, answered some questioned I had, and gave me an estimate in 10mins. But I already know they do the best work in the area. My Camaro goes in on June 5.
No. We talked about the estimate for 3 days. It took them a week to get me an estimate.
__________________
Click to view my build thread
The Stig is offline   Reply With Quote
Old 05-30-2012, 08:28 AM   #5
JN3WMN
 
JN3WMN's Avatar
 
Drives: 2010 2LT RS IBM
Join Date: Apr 2012
Location: Virginia Beach, VA
Posts: 225
Damn dude, sorry to hear that. I'm sure everything will work out for you in due time. It's really sad that there are places that do business this way. I'm VA as well & will make sure I stay far away from this place.
JN3WMN is offline   Reply With Quote
Old 05-30-2012, 08:54 AM   #6
nyrfan
Let's go Rangers!
 
nyrfan's Avatar
 
Drives: 13' AGM 2SS/RS L99
Join Date: Jun 2011
Location: Orlando, FL
Posts: 10,696
Dude, that sucks, you can't catch a break! And I hate to say this, but if you didn't have bad luck, you'd have no luck at all!
__________________
Soprano 4/1/00-6/14/11, Gone but NEVER forgotten!
FSP tuned: 377/389
nyrfan is offline   Reply With Quote
Old 05-30-2012, 12:11 PM   #7
c_LoW29


 
c_LoW29's Avatar
 
Drives: 2011 2SS/RS, 2010 Mustang GT
Join Date: May 2010
Location: Slidell, LA
Posts: 2,425
So they worked on a part of the car that wasnt covered. This particular area was not suppose to be worked on?
__________________

DMVC5
c_LoW29 is offline   Reply With Quote
Old 05-30-2012, 12:25 PM   #8
c_LoW29


 
c_LoW29's Avatar
 
Drives: 2011 2SS/RS, 2010 Mustang GT
Join Date: May 2010
Location: Slidell, LA
Posts: 2,425
A lot of time body parts dont come off to paint but are sanded and blended in with the area next to it to ensure proper paint matching. Maybe thats what they were trying to do.
__________________

DMVC5
c_LoW29 is offline   Reply With Quote
Old 05-30-2012, 12:25 PM   #9
joey0480
 
Drives: 2013 Evo X
Join Date: Sep 2011
Location: New Jersey
Posts: 565
I would send the email and definitely file with BBB. Sorry to hear that they did work on the vehicle that was not damaged and proceeded to not even attempt to rectify things (I mean they could have at least offered to split the cost with you).
__________________
2013 Evo X GSR (SSS, leather, exterior package)....stage 2 bro

SOLD:Team L99
ADM Race Intake and Scoop
Vmax Ported TB
Borla-S axlebacks
ARH 1 7/8 Long Tubes and Hi Flo Cats
160 Thermostat
Pfdat front and rear sways and endlinks
Gold Pearl Powdercoated calipers
Gloss black CFD strut covers
GM gill stripes
******** 12" Stealth Kicker Package
joey0480 is offline   Reply With Quote
Old 05-30-2012, 12:34 PM   #10
c_LoW29


 
c_LoW29's Avatar
 
Drives: 2011 2SS/RS, 2010 Mustang GT
Join Date: May 2010
Location: Slidell, LA
Posts: 2,425
Quote:
Originally Posted by stieger View Post
Nope. Tommy, manager, told me that they do not blend black paint. That all black paints are the same shade and blending would be a waste of money. No joke, that is what he told me when I asked him about blending.


But hey, they haven't responded to any of my emails so I can't say what their position is on all of this.
Was this shop recommended to you by Geico or is it just a shop you knew about? If it was recommended by geico then they have to do something for you. If not you are SOL since you took it a place they didnt recommend.
__________________

DMVC5
c_LoW29 is offline   Reply With Quote
Old 05-30-2012, 01:05 PM   #11
c_LoW29


 
c_LoW29's Avatar
 
Drives: 2011 2SS/RS, 2010 Mustang GT
Join Date: May 2010
Location: Slidell, LA
Posts: 2,425
Quote:
Originally Posted by stieger View Post
A few people recommended them actually. They are a Geico approved shop, don't know if that's the same as Geico recommending them. But when I told Geico I was taking her to WagonWork they said "sure, have them right here." I'm assuming she meant like on her computer screen.
Yeah then they should cover their work. The shops I bring my cars to are only ones that insurance companies approve for lifetime warranty of the work.
__________________

DMVC5
c_LoW29 is offline   Reply With Quote
Old 05-30-2012, 02:35 PM   #12
CamaroGuy2012
 
Drives: 2012 chevy camaro ss
Join Date: May 2012
Location: washington
Posts: 1
What kind of work did you have done?

What was being done to your car?
CamaroGuy2012 is offline   Reply With Quote
Old 05-30-2012, 03:48 PM   #13
Ivan @ Southwest Speed
 
Ivan @ Southwest Speed's Avatar
 
Drives: '15 Z06, '01 NBM SS, '97 SS
Join Date: May 2009
Location: Rio Rancho, NM
Posts: 12,193
Owned.

I think that you are going about it the right way if I can say so myself.

I had a similar instance happen when my 2500HD was rear ended years back. Long story short, the tech decided that the Manual transmission needed to be rebuilt and needed a new clutch since it had been "damaged" in the rear end collision. When the SA called me to let me know, I was (as anybody would be) jazzed about them offerring to do it.

Of course when I went to pick up the truck, I had a bill for $2190. :angryaseff:

After long debate, I paid and then took it straight to the owner where I completely threatened to take him to small claims court for damages and time lost.

It worked out in my benefit only because I was a.)professional, b.)honest, and c.)adamate about my getting reimbursed.

People make mistakes but it's how they fess up to them and make it right that counts in my opinion.

I wish you the best and I'd offer my assistance if needed but it seems like you are doing quite well on your own so far.

Good luck "RAIMUND!" LOL
Ivan @ Southwest Speed is offline   Reply With Quote
Old 05-30-2012, 04:49 PM   #14
The Stig
knows 2 facts about ducks
 
The Stig's Avatar
 
Drives: ...and they're both wrong
Join Date: Aug 2009
Location: The HMS Invincible
Posts: 26,275
This is my favorite part so far. The IP address Tommy sent the emails from is the same as CamaroGut2012's IP address which is the same as John W's IP address.




All of which come from:

801 P Street NW
Washington DC 20001
__________________
Click to view my build thread
The Stig is offline   Reply With Quote
 
Reply

Tags
#wagonworksucks, alexandria, awful, body shop, body shops, bodyshop, bouchard, collision, collision center, customer, customer service, horrible, paint, pohanka, review, reviews, service, shop, stinks, sucks, wagon work, wagonwork, wagonworks, worst

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 04:50 PM.


Powered by vBulletin® Version 3.8.9 Beta 4
Copyright ©2000 - 2016, vBulletin Solutions, Inc.