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Old 05-31-2012, 02:03 PM   #26
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Quote:
Originally Posted by RichGreene View Post
Youre supposed to take the car in for an estimate and wait for the paperwork.
Next, decide whether to leave it. Anytime Ive had an estimate you get it on the spot. Next time you better take an adult with you.
wow, no need to be a jerk. he is an adult. shit happens, read his posts, either way they did it on there own with out consent.
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Old 05-31-2012, 02:29 PM   #27
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Damn Stieger, you know my wife.....
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Old 05-31-2012, 02:30 PM   #28
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Quote:
Originally Posted by RichGreene View Post
Youre supposed to take the car in for an estimate and wait for the paperwork.
Next, decide whether to leave it. Anytime Ive had an estimate you get it on the spot. Next time you better take an adult with you.
Having to leave your car to get an estimate happens all them time at body shops, car repair shops, etc. But they make sure to contacted you before starting any work.

It happens all the time at the dealership.
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Old 05-31-2012, 02:32 PM   #29
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Thanks for that. Yes I am aware of how to get an estimate. My problem was that I TRUSTED them. I listened to the couple of people who told me that they were the best in the area. So with the mindset that I was leaving her at the best bodyshop in northern Virginia - which wagonwork is not - I didn't think about.

Here's an example, your wife has been known your best friend for years. So you don't think twice about going out of town for the weekend. Then you come home early and find them in your bed.

You didn't see it coming, why? Because he was your best friend, you TRUSTED him so the thought of him tossing the sheets with your wife didn't even pop into your head. But now you know, and in the future you're going to make sure an adult stays with her while your away.
Sorry about your situation bro, but what a wonderful analogy
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Old 05-31-2012, 03:05 PM   #30
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Quote:
Originally Posted by stieger View Post
Thanks for that. Yes I am aware of how to get an estimate. My problem was that I TRUSTED them. I listened to the couple of people who told me that they were the best in the area. So with the mindset that I was leaving her at the best bodyshop in northern Virginia - which wagonwork is not - I didn't think about.

Here's an example, your wife has been known your best friend for years. So you don't think twice about going out of town for the weekend. Then you come home early and find them in your bed.

You didn't see it coming, why? Because he was your best friend, you TRUSTED him so the thought of him tossing the sheets with your wife didn't even pop into your head. But now you know, and in the future you're going to make sure an adult stays with her while your away.
ouch, nice.....

but wait, wasn't the best friend an adult...
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Old 05-31-2012, 03:14 PM   #31
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ouch, nice.....

but wait, wasn't the best friend an adult...
....damn you're right. OK so we need TWO adults.
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Old 05-31-2012, 03:18 PM   #32
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Nah, you just need to catch a break man. This sucks.
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Old 05-31-2012, 03:53 PM   #33
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Just found a copy of WagonWork's "lifetime" warranty online. Can you say loopholes? How can you have undamaged factory finish when you take your car to WagonWork for BODY repairs?!

Name:  WagonWork lifetime warranty.JPG
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Old 05-31-2012, 05:19 PM   #34
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Quote:
Originally Posted by SGOS252382 View Post
Having to leave your car to get an estimate happens all them time at body shops, car repair shops, etc. But they make sure to contacted you before starting any work.

It happens all the time at the dealership.
Maybe at the dealership if your cars wrecked and they tow it there. I've had to wait on ins. adjusters twice. Other times for quick cosmetics like bangs bruises or scratches I've just waited there.
Whatever the case the poor OP most assuredly has a new case with his insurance co. for new damage.
Best of luck to you and heres hoping your beast will be damage free for many moons.
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Old 05-31-2012, 05:43 PM   #35
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Maybe at the dealership if your cars wrecked and they tow it there. I've had to wait on ins. adjusters twice. Other times for quick cosmetics like bangs bruises or scratches I've just waited there.
Whatever the case the poor OP most assuredly has a new case with his insurance co. for new damage.
Best of luck to you and heres hoping your beast will be damage free for many moons.
Thank you much. I've had two Geico adjusters give me estimates already, did that back in March. But Geico needs to see the shop's estimate before they will approve supplemental funds.
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Old 06-01-2012, 09:39 AM   #36
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"This warranty shall cover defects occuring under normal conditions"

** EXCEPT **

all possible defects that occur under normal conditions AND rust.

.....
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Old 06-01-2012, 04:13 PM   #37
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Wow, not only did this guy entirely screw you on this deal, he's also a pompous @$$ about all of it. I'm glad you filed all of those reports on them.
If you never actually signed a release of any sort other than to have them give you an estimate, they have absolutely NO arguement in court. Gieco should at least step in if they are a "Certified"/ "Recommended" (or whatever they call their network) shop.

Best of luck to handling it and keep us posted.
That sucks ! Wish you the best . SHUT EM' DOWN ! SHUT EM' DOWN !!!!.
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Old 06-01-2012, 04:54 PM   #38
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That sucks that they did that, and Tommy sounds like a real dick.

Being that they are owned by Pohanka hopefully you can get it resolved. It took a month to get my deck lid fixed properly but after involving the shop Manager and Service Department manager I eventually got it fixed right.
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Old 06-01-2012, 08:28 PM   #39
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All I want is my money back and for them to diagnosis/repair the drivetrain chattering noise
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Old 06-01-2012, 09:17 PM   #40
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Man, so rough going through this thread without getting upset. I hate when things go wrong and nobody owns up to it. Did people forget that it's ok to mess up if you own up to it and create a solution to fix it (most times). So frustrating, I'm very sorry this happened to you. I'm happy that you have been proactive to ensure they feel the pains until they do the right thing. Dont give up, I don't see these guys beating you at your game. It's obvious you are and IT guy (at least decent enough to follow IP associations) with some common logic, those guys can't even see past the ALL CAPS button. Keep up the exposure of all their "wise tricks".

For those C5'ers that lack compassion to this matter and feel the need to add unconstructive comments, save it for the OT threads.

I hope this comes around to work itself out, Stieger.
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Old 06-01-2012, 09:25 PM   #41
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dude that guy sounds like a total prick i think you should take his bitch ass to court
not for the money but for the princple of this guy trying to swindle people which is just typical and frankly a whole bunch of bullshit......
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Old 06-01-2012, 09:29 PM   #42
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take it to..... JUDGE JUDY!
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Old 06-01-2012, 09:54 PM   #43
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Something similar happened to me when I went to get my first estimates. First place was strictly insurance work and would not quote the stripes getting painted cause it would take too long and the second place had a secretary from hell. She was giving me so much chin music, I walked out on her in mid conversation.

Does no one understand common customer service anymore?!?


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Old 06-01-2012, 10:02 PM   #44
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Dude, you seriously need some luck to come your way. I'm sorry to say it but reading this thread makes me feel a bit better about the BS I'm going through with mine.

As I said above, where is customer service??


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Old 06-02-2012, 06:36 AM   #45
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Be glad it's only a paint job!
Good luck getting it fixed correctly. And learn from your mistakes.
It's to bad shops get away with f"@&ing up shit with no recourse.
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Old 06-03-2012, 03:41 PM   #46
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If I were to make a Facebook page (as much as I hate Facebook - it is effective) would you guys be willing to Like it? You don't actually have to "like" it - I just need large numbers on it.
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Old 06-03-2012, 06:37 PM   #47
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If I were to make a Facebook page (as much as I hate Facebook - it is effective) would you guys be willing to Like it? You don't actually have to "like" it - I just need large numbers on it.
Yes

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top 10 reason why real men drive stick.

10. A manual transmission is the ultimate in control
9. You can use automotive jargon and not sound like a total tool
8. You can't spell "manual" without "man"
7. Manual transmissions prove you can do more than one thing at a time
6. You can't drift in an auto
5. You can't pull fancy moves in an automatic
4. You get better fuel economy with a stick
3. You’ll never look like a chump if you can drive stick
2. Manual transmission cars are faster
1. Women like a guy who is good with his hands.

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Old 06-05-2012, 07:11 AM   #48
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HELL YEAH. Roll it out Stieger. Let the party begin.
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Old 06-05-2012, 08:21 AM   #49
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Old 06-05-2012, 09:48 AM   #50
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Liked.

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top 10 reason why real men drive stick.

10. A manual transmission is the ultimate in control
9. You can use automotive jargon and not sound like a total tool
8. You can't spell "manual" without "man"
7. Manual transmissions prove you can do more than one thing at a time
6. You can't drift in an auto
5. You can't pull fancy moves in an automatic
4. You get better fuel economy with a stick
3. You’ll never look like a chump if you can drive stick
2. Manual transmission cars are faster
1. Women like a guy who is good with his hands.

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