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Old 05-16-2009, 11:40 AM   #1
TomServo
 
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Received Strange Phone Call from Chevrolet Customer Assistance Center

My son's 2SS/RS has been at 4400 for over 3 weeks. Our dealer finally called the District Manager last week and was told "the car is back at the factory" and that's all they'd say.

I was away on a business trip last week and when I got home last night there were TWO voice messages from a Ms Thomas at the Customer Assistance Center saying she URGENTLY needed to speak with us about my son's 2010 Camaro SS.

I wonder what they are going to tell us??? Doesn't sound GOOD.

More to follow.

Tom

Last edited by TomServo; 05-16-2009 at 12:04 PM.
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Old 05-16-2009, 11:45 AM   #2
speedster
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What is the VIN?
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Old 05-16-2009, 11:49 AM   #3
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You blowing up that phone line yet???

I'm staying tuned...
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Old 05-16-2009, 11:50 AM   #4
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Either it's giving birth..or say your last goodbyes..
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Old 05-16-2009, 12:01 PM   #5
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this can not be good...
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Old 05-16-2009, 12:03 PM   #6
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Quote:
Originally Posted by Tantalizer43 View Post
You blowing up that phone line yet???

I'm staying tuned...
They aren't open until Monday, my son and I will both be calling.
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Old 05-16-2009, 12:05 PM   #7
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I am willing to bet you just failed QC, but I hope it is better news!!!
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Old 05-16-2009, 12:16 PM   #8
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I am willing to bet you just failed QC,
Yep, they probably are not going to deliver that specific car. The good news is that your new order should be put ahead of all others and be built very soon. That is what has happened to at least two people on this site. Good luck!!
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Old 05-16-2009, 02:13 PM   #9
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i had the same message, they were just getting back to me saying my car was getting fixed in pontiac mi and it could be a while, they gave me a $100 voucher for any repairs or service on my car, but wouldnt that be under warranty anyway?
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Old 05-16-2009, 02:48 PM   #10
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since both people that have gotten the same message, they both are SS, i think its about the battery cable
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Old 05-16-2009, 02:56 PM   #11
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Old 05-16-2009, 04:39 PM   #12
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I think I'm most curious about 4400, as I've never heard of it.
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Old 05-16-2009, 06:40 PM   #13
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Quote:
Originally Posted by NotAnInsider View Post
I think I'm most curious about 4400, as I've never heard of it.
the 4400? its a great TV show man, you should watch it .












just kidding my friends
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Old 05-16-2009, 07:33 PM   #14
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Quote:
Originally Posted by camarokev View Post
i had the same message, they were just getting back to me saying my car was getting fixed in pontiac mi and it could be a while, they gave me a $100 voucher for any repairs or service on my car, but wouldnt that be under warranty anyway?
The $100 is not to fix anything its for say your first oil change or
any other maintenance. It is not for any warranty work.
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Old 05-16-2009, 07:46 PM   #15
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Old 05-16-2009, 07:47 PM   #16
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Quote:
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I think I'm most curious about 4400, as I've never heard of it.
Typo it should be 4300 - Intermediate Delivery.

Thanks for catching that. In any event the car was at 4300 for OVER three weeks and suddenly it's back at the factory with no explanation.
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Old 05-16-2009, 10:00 PM   #17
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It probably got damaged more than a mirror in transit somehow.
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Old 05-17-2009, 11:18 AM   #18
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$100 for an oil change is a rip off!, it says it must be used at 1 time, and expires in a year!
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Old 05-18-2009, 10:36 AM   #19
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Old 05-18-2009, 07:34 PM   #20
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any word yet?
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Old 05-19-2009, 02:25 PM   #21
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any word yet?
Am very disappointed, my son called the lady that left the message and she was calling to inform us that his 2SS was involved in the battery cable recall.

She didn't offer any additional info like why the car is still at the factory, when it will ship etc.

Guess I'll try calling when I get back home from a business trip. This is getting OLD to say the least considering his car has been at 4300 since the 23rd of April. How could it be intransit yet still at the factory?.
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Old 05-19-2009, 02:29 PM   #22
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Quote:
Originally Posted by TomServo View Post
Am very disappointed, my son called the lady that left the message and she was calling to inform us that his 2SS was involved in the battery cable recall.

She didn't offer any additional info like why the car is still at the factory, when it will ship etc.

Guess I'll try calling when I get back home from a business trip. This is getting OLD to say the least considering his car has been at 4300 since the 23rd of April. How could it be intransit yet still at the factory?.
I guess this is better than having the car getting into an accident while being loaded onto the trucks for shipment.
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Old 05-19-2009, 04:01 PM   #23
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I guess this is better than having the car getting into an accident while being loaded onto the trucks for shipment.
That's true
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Old 05-19-2009, 04:07 PM   #24
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guys... some of us have been waiting for what 63 days since being built... and "maybe" just heard the cars being shipped... hopefully..
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Old 05-19-2009, 04:13 PM   #25
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Sorry to hear of the delay. I hope that someday my dealer just calls me and says she is here. That is why I don't call/check....I don't want to drive myself crazy.
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