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Old 06-15-2012, 04:56 PM   #1
trans665
 
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Drives: 2010 2ss
Join Date: May 2011
Location: corpus christi
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wet harness behind dash??

i took my 2ss/rs to the dealership om Monday, the (reserve engine power)came on the dash, and the car started shaking like crazy...
the service person said a wet harness behind the dash was the cause, they took off the whole dash, dried the harness and fixed where the water was coming in.( this is what I'm told )
they tell me my warranty does not cover this?? sounds like it was a factory defect... whats the deal

i pick up my car on Monday, now I'm getting a new power steering unit put in, the stocker fried...

my question is.. does anyone have any insight on this fix by Chevy,why do i have to pay for a job that should of been a recall??!!
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Old 06-16-2012, 01:34 AM   #2
greenmachinedriver
 
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There must be some reason they dont want to cover it. Have you had the windshield replaced? body work done? Are you still within bumper to bumper warranty? you need to.male them ecplain why its not coverd.
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Old 06-18-2012, 08:10 AM   #3
Chevrolet Customer Svc


 
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Quote:
Originally Posted by trans665 View Post
i took my 2ss/rs to the dealership om Monday, the (reserve engine power)came on the dash, and the car started shaking like crazy...
the service person said a wet harness behind the dash was the cause, they took off the whole dash, dried the harness and fixed where the water was coming in.( this is what I'm told )
they tell me my warranty does not cover this?? sounds like it was a factory defect... whats the deal

i pick up my car on Monday, now I'm getting a new power steering unit put in, the stocker fried...

my question is.. does anyone have any insight on this fix by Chevy,why do i have to pay for a job that should of been a recall??!!
I apologize for your frustrations with this issue. I can look into this further for you if you want to provide me with your first and last name, address, phone number, VIN, mileage and involved dealership. I look forward to your PM.

Brandon
Chevrolet Customer Service
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