Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums - Camaro5.com
 
Grabiak Performance Center
Go Back   Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums - Camaro5.com > General Camaro Forums > 5th Gen Camaro SS LS LT General Discussions


Reply
 
Thread Tools
Old 06-19-2012, 11:17 AM   #1
HP Turbine
Boosted
 
HP Turbine's Avatar
 
Drives: 2012 1LT RS... with snails
Join Date: May 2012
Location: North Smithfield, RI
Posts: 1,422
Angry the RS has two different sized tires? No Way!

This would be me venting.
So I have a 2012 1LT/RS A6. I brought it to my local dealership yesterday because Iím having problems with my torque converter, its been sputtering and causing an awful shake when I want to slowly accelerate on the highway (yay). After two people and two test drives they noticed it and ordered a new one thatís getting put in later this week

I also just hit 15,000 miles on my car and the dealership had the whole service plan to go with that, being checking the linkages, changing the cabin filter, and whatnot. So I decided I would get it because itís better to be safe than sorry. Well while they did all that, THEY DECIDED TO ROTATE MY TIRES! I wasnít told about the tire rotation, but today I was walking to my car and I thought my front tires looked awfully fat. Then I noticed I had 275/40-20ís on my fronts. So I called the service manager and told him about the mess up and past problems. So he sent out two techs to come to my work, pick up my car, un-rotate my tires, and bring it back.

So now Iím nervous about them changing the torque converter on my car! If they canít notice tires how can I let them do that job? Do you guys need to state EVERY TIME that you donít want your tires rotated or something?

Also Iím thinking about just dropping them all together. I hate that thought because they are so convenient to me. But Iíve had them lie to me about what oil went into my car and that was a fun battle. ( I was told dexos was standard to the v6 and I wasnít ballsy enough to make the full synthetic plunge so it was fine with me. But when I asked if I got dexos on my second oil change they said ďOh yeah of courseĒ yet my bill showed just a standard mineral oil. They lied to me saying it was a billing error and I should be lucky I didnít have to pay full price. I continually asked them until I caught them in their circle of lies and have them admit that standard mineral oil was put it.
Iím just pissed with them.
__________________

IPS Twin Turbos, Corsa Exhaust, Ported Throttle Body. 461 rwhp 443 rwtq!! *Cameron Hass.ani*
HP Turbine is offline   Reply With Quote
Old 06-19-2012, 11:19 AM   #2
Lgndryhr
Camaro Die-Hard
 
Lgndryhr's Avatar
 
Drives: 2010 2SS/RS L99 IOM
Join Date: Jun 2011
Location: Memphis, TN
Posts: 7,098
Stop wasting time there. Find another dealer. Contact GM about this and file a complaint.
__________________
Car Nickname: Phoenix (click for build thread)
Best run: 13.282 @ 107.70 (100% Stock)

How to hug your camaro
Buy the car that you would most like to get beat in. The other guy will always be faster.
Live in or around Memphis? Check us out on here and Facebook
Lgndryhr is offline   Reply With Quote
Old 06-19-2012, 11:20 AM   #3
06blownSS
 
06blownSS's Avatar
 
Drives: 2010 Camaro SS
Join Date: Apr 2009
Location: Montreal!!
Posts: 740
wow they are retarted
__________________
Black on Black on Black 2010 Camaro 2SS LS3;K&N intake, Dynatech 1 7/8 catted LTs, Borla S Cat Back, Eibach prokit, Pfadt rear trailing arms, JRE tuned
06blownSS is offline   Reply With Quote
Old 06-19-2012, 11:22 AM   #4
1CamaroSS
 
1CamaroSS's Avatar
 
Drives: 2011 Camaro 1SS Inferno Orange
Join Date: Jul 2011
Location: Brandon, SD
Posts: 323
Time to find a new dealer and yes....I would contact GM about it as well! Sometimes its better to go out of your way to get to someplace that will go out of their way to do things the right way!.....Better safe than sorry!
__________________
2011 IOM 1SS, M6, Hurst Short throw, Volant CAI, Rally Strips, Gills, Custom Engine cover, tint

1CamaroSS is offline   Reply With Quote
Old 06-19-2012, 11:24 AM   #5
Bobaloo
Member "O'l Farts"
 
Drives: 2012 SS Coupe/Automatic/Sunroof
Join Date: May 2012
Location: Pueblo West, Colorado
Posts: 273
Ditto...................New dealer!!
__________________
Bobaloo is offline   Reply With Quote
Old 06-19-2012, 11:51 AM   #6
Parag

 
Drives: 2010 camaro 2SS LS3
Join Date: Aug 2011
Location: Denver
Posts: 1,335
Were there any clearance issues at full lock with the wide tires on the front? And rubbing?
__________________
stage III cam, 4.10's, custom CAI, suede headliner
461 RWHP, 422 RWTQ
Parag is offline   Reply With Quote
Old 06-19-2012, 11:52 AM   #7
nyrfan
Let's go Rangers!
 
nyrfan's Avatar
 
Drives: 13' AGM 2SS/RS L99
Join Date: Jun 2011
Location: Orlando, FL
Posts: 10,696
Quote:
Originally Posted by Parag View Post
Were there any clearance issues at full lock with the wide tires on the front? And rubbing?
The backs fit on the front with zero clearance issues. Many of us are running 20x9's all around, plus I can rotate my tires
__________________
Soprano 4/1/00-6/14/11, Gone but NEVER forgotten!
FSP tuned: 377/389
nyrfan is offline   Reply With Quote
Old 06-19-2012, 12:10 PM   #8
LoneCynic
 
LoneCynic's Avatar
 
Drives: 2015 BVM 1SS/1LE
Join Date: Aug 2010
Location: United States of America
Posts: 428
Yeah, change dealers. I went to one near my house for the first couple of oil changes in my car, and every time it was a three to four hour wait, an excessive bill that didn't always make sense to me, and when I talked to their sales people about possibly buying a new Silverado a while back, they gave me a pack of lies about things just trying to seal the deal and get me to sign. Like I would go in there without fully researching things first..please.

I started going to a different dealer one town over. They have things done in less than an hour, a bill that makes sense, mechanics that I've BSed with that seem to know all about and love Camaros, and sales people that offered me a deal on a Silverado that I should have taken, but didn't due to another financial situation popping up for me around the same time.

I don't like to be BSed and lied to, and I don't like waiting longer to have someone else service my car on a job that I could do myself in less time. Only reason I even have them do my oil changes is to maintain regular paperwork for warranty purposes. While it is under that, I want to be able to prove regular service by them in case I'd need a warranty claim. Once that is over, you can best believe I'll just do all that stuff in my driveway myself.
LoneCynic is offline   Reply With Quote
Old 06-19-2012, 12:14 PM   #9
PAUL SS
The Mark of Excellence
 
PAUL SS's Avatar
 
Drives: 2010 ABM 1SS RS LS3
Join Date: Jan 2009
Location: Smallest State in the Union
Posts: 8,643
Who is this dealer? Save the rest of us!
__________________
BMR, CAI, DynoMax, Elite Eng., Hurst, Jannetty, Clear Image Headers & Hi Flow cats, Jet Hot, LSR, TSW, VMax, Vredestein
PAUL SS is offline   Reply With Quote
Old 06-19-2012, 12:47 PM   #10
Blacc Mamba
SoCal HT5
 
Blacc Mamba's Avatar
 
Drives: 2010 Camaro
Join Date: Jun 2009
Location: SoCal
Posts: 948
Same tire rotation issue also, they swapped wrong tires also, made them replace tires
__________________
Mods: Brembo Brakes/ Pedders Street 1/ Cold Air Inductions CAI/ Vmax CNC TB/ ZL1 Fascia
Blacc Mamba is offline   Reply With Quote
Old 06-19-2012, 12:50 PM   #11
Chevrolet Customer Svc


 
Chevrolet Customer Svc's Avatar
 
Drives: GM Vehicles
Join Date: Jun 2010
Location: Michigan
Posts: 9,205
Quote:
Originally Posted by HP Turbine View Post
This would be me venting.
So I have a 2012 1LT/RS A6. I brought it to my local dealership yesterday because Iím having problems with my torque converter, its been sputtering and causing an awful shake when I want to slowly accelerate on the highway (yay). After two people and two test drives they noticed it and ordered a new one thatís getting put in later this week

I also just hit 15,000 miles on my car and the dealership had the whole service plan to go with that, being checking the linkages, changing the cabin filter, and whatnot. So I decided I would get it because itís better to be safe than sorry. Well while they did all that, THEY DECIDED TO ROTATE MY TIRES! I wasnít told about the tire rotation, but today I was walking to my car and I thought my front tires looked awfully fat. Then I noticed I had 275/40-20ís on my fronts. So I called the service manager and told him about the mess up and past problems. So he sent out two techs to come to my work, pick up my car, un-rotate my tires, and bring it back.

So now Iím nervous about them changing the torque converter on my car! If they canít notice tires how can I let them do that job? Do you guys need to state EVERY TIME that you donít want your tires rotated or something?

Also Iím thinking about just dropping them all together. I hate that thought because they are so convenient to me. But Iíve had them lie to me about what oil went into my car and that was a fun battle. ( I was told dexos was standard to the v6 and I wasnít ballsy enough to make the full synthetic plunge so it was fine with me. But when I asked if I got dexos on my second oil change they said ďOh yeah of courseĒ yet my bill showed just a standard mineral oil. They lied to me saying it was a billing error and I should be lucky I didnít have to pay full price. I continually asked them until I caught them in their circle of lies and have them admit that standard mineral oil was put it.
Iím just pissed with them.
I do apologize for the dissatisfaction you have with your dealership. I have documented your concern in a database here in which many departments of GM can access the information. If you have any other questions or comments, please feel free to contact me at any time.

Brandon
Chevrolet Customer Service
Chevrolet Customer Svc is online now   Reply With Quote
Old 06-19-2012, 12:53 PM   #12
snaphappy
 
snaphappy's Avatar
 
Drives: 2011 Camaro Convertible SS2/RS LS3
Join Date: Jun 2012
Location: Olive Branch, Ms
Posts: 740
I hadn't thought about this, I usually rotate my tires every 5000 miles or so. Is it simply unnecessary with the Camaro? I've never rotated side to side
snaphappy is offline   Reply With Quote
Old 06-19-2012, 12:54 PM   #13
heRS
Raised by Wolves
 
heRS's Avatar
 
Drives: IBM 2010 2LT RS M6
Join Date: Jul 2010
Location: Spokane, WA
Posts: 5,976
Yeah I'd be shopping for a different dealership - and talking to my GM customer service rep. When you call GM CS (located in sri lanka or someplace not the continental Americas) ask to be transferred to a USA rep on USA soil. You get much better results and GM gets the message we want Americans on US soil providing us with customer service.
Also DO NOT LET THEM DO THE 'COMPLIMENTARY' WASH. Your paint deserves better.
__________________
Tori
click the sig pic to view my build thread


heRS is offline   Reply With Quote
Old 06-19-2012, 12:58 PM   #14
PsychoZL1

 
PsychoZL1's Avatar
 
Drives: 2015 Challenger SRT
Join Date: May 2011
Location: Roy, UT
Posts: 1,003
So does this dealer actually sale Camaros?

Sounds like their shop is full of Fail if they didn't know about the staggered setup on the Camaro!

PsychoZL1 is offline   Reply With Quote
 
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 09:05 PM.


Powered by vBulletin® Version 3.8.9 Beta 4
Copyright ©2000 - 2016, vBulletin Solutions, Inc.