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Old 06-18-2012, 08:11 PM   #1
midnightz/28
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No a/c

My ac is not working an this is not the time of the for it not to be. I am not sure what the problem is but it is acting like an electrical issue. The flip side to this bad news is that my wife will not drive a car the windows down. So she is forced to drive the yukon. Has anybody had issues the ac?
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Old 06-18-2012, 08:15 PM   #2
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Seeing how you have a 2010, it may or may not still be under warranty.

If it is under warranty get Chevy to fix it right away.
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Old 06-18-2012, 08:36 PM   #3
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Does your car give any error messages in the DIC when you turn the AC on?
Is your engine over heating?
Is the AC Compressor working?
Does the AC not work at all, or does it kick on after you've been driving around for a minute?


I'd start looking at those things if you plan to figure it out yourself, other wise take her to the dealership.
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Old 06-19-2012, 12:07 AM   #4
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Nope all is good no messages no high temps. Compressor is not on it is charged with freon. I suspect that it is something electrical. I will check it in a couple of days.
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Old 06-19-2012, 07:12 AM   #5
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Quote:
Originally Posted by midnightz/28 View Post
Nope all is good no messages no high temps. Compressor is not on it is charged with freon. I suspect that it is something electrical. I will check it in a couple of days.
Just to cover the obvious, can we assume that the little "snowflake" button light is illuminated indicating that the compressor is selected, or do you press the button and nothing happens?
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Old 06-19-2012, 07:35 AM   #6
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Trust me in south texas the snow flake light would never go off. It is already 82 degrees @7:30 this morning.
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Old 06-19-2012, 08:43 AM   #7
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I had several issues with the A/C Belt coming off until I switched to the cheap Duralast Belt from Autozone. I haven't had an issue since. Check to make sure that your A/C Belt is still on.
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Old 06-19-2012, 09:04 AM   #8
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Yep it is on, when i checked to see if had freon i also looked at the belt, plug at the compressor, searched for obvious signs of damage. Everything is in order.
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Old 06-19-2012, 09:16 AM   #9
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Please check post #3 in this thread. Mine was repaired 3 times before they got it right last year. It was the compressor.........
http://www.camaro5.com/forums/showthread.php?t=221496
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Old 06-19-2012, 09:18 AM   #10
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Well the chevy dealer will not warranty it. they think i put a stroker crank in the compressor bc i put a cam in the engine.
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Old 06-19-2012, 09:28 AM   #11
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Well the chevy dealer will not warranty it. they think i put a stroker crank in the compressor bc i put a cam in the engine.
Not sure what a compressor stroker crank is but take it to another dealer if possible and see what they say. Dealers are different in reguards to whats covered and not covered under warrantry. Would'nt hurt to try.
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Old 06-19-2012, 09:38 AM   #12
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Quote:
Originally Posted by midnightz/28 View Post
My ac is not working an this is not the time of the for it not to be. I am not sure what the problem is but it is acting like an electrical issue. The flip side to this bad news is that my wife will not drive a car the windows down. So she is forced to drive the yukon. Has anybody had issues the ac?

I can understand the inconvenience this issue may be causing you and your wife. If you want, please send me your VIN via PM and I will be able to check to see if there are any open recalls, programs, and any applicable warranties related to this issue.

I look forward to your response.

Brandon
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Old 06-19-2012, 12:31 PM   #13
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Crank

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Not sure what a compressor stroker crank is but take it to another dealer if possible and see what they say. Dealers are different in reguards to whats covered and not covered under warrantry. Would'nt hurt to try.
I was kidding about a stroker crank for my ac. That was meant to be sarcastic. But bc i modded the engine they said warranty is voided. I do not understand why bc i did not really fool with the ac other than take it off the bracket and did not discharge the system. I dont mind fixing the problem my self i could diagnose it but i just wanted to find out if there are some obvious problems.
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Old 06-19-2012, 12:35 PM   #14
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Well the chevy dealer will not warranty it. they think i put a stroker crank in the compressor bc i put a cam in the engine.
What does that have to do with A/C?
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Old 06-19-2012, 01:07 PM   #15
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Vin

Quote:
Originally Posted by Chevrolet Customer Svc View Post
I can understand the inconvenience this issue may be causing you and your wife. If you want, please send me your VIN via PM and I will be able to check to see if there are any open recalls, programs, and any applicable warranties related to this issue.

I look forward to your response.

Brandon
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I will shoot you the vin when i get home. Thanks
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Old 06-21-2012, 02:13 PM   #16
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Well the car did not make it until the weekend before it started to work. This will make it harder to figure out the problem now that it is working. So last night I got called out about 11:00. I decided to take the camaro and fill it up for the wife on my way to work. When I got in the car the a/c was working! I started to creep down the street (trying not to wake the neighbors) then it cut off again. So the next move of course was to roll the windows down. You guys may not believe this but, when I did the a/c started to blow cold again. I did this about ten time when I rolled them up it shut off. How crazy is that? It has nothing to do with the a/c working or not but it was funny. Finally as I pulled up to the gas pumps the a/c was working and has not shut off since. So for now I will not even worry about it after I check running pressures.
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Old 06-21-2012, 03:46 PM   #17
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Is your VIN part of the A/C Campaign?

http://www.camaro5.com/forums/showthread.php?t=155513
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Old 06-21-2012, 04:04 PM   #18
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thanks for the info. I will check that out.
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Old 06-22-2012, 05:55 AM   #19
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Service Information

2011 Chevrolet Camaro | Camaro VIN F Service Manual | Campaigns | Customer Satisfaction | Document ID: 2666315
#11160A: Customer Satisfaction - Loss of Air Conditioning - Reprogram Body Control Module - (May 31, 2011)



Subject:11160A - Loss of Air Conditioning - Reprogram Body Control Module

Models:2011 Chevrolet Camaro





The service procedure in this bulletin has been revised. Please review Steps 3 through 9. Please discard all copies of bulletin 11160, issued May 2011.
THIS PROGRAM IS IN EFFECT UNTIL MAY 31, 2013
Condition


Certain 2011 model year Chevrolet Camaro vehicles may have a condition in which the air conditioning compressor may not turn on or turn off. This could cause the compressor to fail, resulting in a loss of air conditioning.
Correction


Dealers are to reprogram the body control module.
Vehicles Involved


Involved are certain 2011 model year Chevrolet Camaro vehicles.
Important: Dealers are to confirm vehicle eligibility prior to beginning repairs by using the Required Field Actions section in the Global Warranty Management system. Not all vehicles may be involved.
For dealers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address information has been prepared and will be provided to US and Canadian dealers through the GM GlobalConnect Recall Reports, or sent directly to export dealers. Dealers will not have a report available if they have no involved vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this program is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this program.
Parts Information


No parts are required for this program.
Service Procedure


Do not attempt to order the calibration number from GM Customer Care and Aftersales. The calibration numbers required for this service procedure are programmed into control modules via a Multiple Diagnostic Interface (MDI) with the calibration update. When using a MDI for reprogramming, ensure that is updated with the latest software version. Use TIS2WEB on or after 05/16/11 to obtain the calibration. If you cannot access the calibration, call the Techline Customer Support Center and it will be provided.

For step-by-step programming instructions, please refer to SI and the Techline Information System (TIS) terminal.
  1. Verify that there is a battery charge of 12 to 15 volts. The battery must be able to maintain a charge during programming. Only use an approved MidtronicsŪ PSC 550 Battery Maintainer (SPS Programming Support Tool EL-49642) or equivalent to maintain proper battery voltage during programming. <LI type=1>Reprogram the body control module (BCM). Refer to SI and Service Programming System (SPS) documentation for programming instructions, if required.
    2.1. Connect the MDI to the vehicle.
    2.2. Select J2534 MDI and Reprogram ECU from the Select Diagnostic Tool and Programming Process screen.
    2.3. Select BCM Body Control Module -- Programming from the Supported Controllers screen.
    2.4. Follow the on-screen instructions.

  1. On the SPS Supported Controllers screen, select BCM Body Control Module - Setup and follow the on-screen instructions. Remove the MDI and turn the ignition off. Open and close the driver's door. Wait 2 minutes. This will clear the Stabilitrak message if present. Clear all diagnostic trouble codes (DTCs). If the vehicle is equipped with a sunroof, close the sunroof completely and re-open the sunroof to the full-open position.
  2. Check the driver information center display for additional messages regarding further calibration instructions. If there are no additional driver information center instructions present, programming is complete.
Courtesy Transportation - For US and Canada

The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranties. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product program is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for Courtesy Transportation guidelines.
Warranty Transaction Information

Submit a transaction using the table below.
Labor Operation
Description
Labor Time
V2434
Reprogram BCM
0.4
Customer Notification - For US and Canada

General Motors will notify customers of this program on their vehicle (see copy of customer letter included with this bulletin).
Customer Notification - For Export

Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the attached sample letter.
Dealer Program Responsibility

All unsold new vehicles in dealers' possession and subject to this program must be held and inspected/repaired per the service procedure of this program bulletin before customers take possession of these vehicles.
Dealers are to service all vehicles subject to this program at no charge to customers, regardless of mileage, age of vehicle, or ownership, through May 31, 2013.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the involved vehicle listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Program follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this program enters your vehicle inventory, or is in your facility for service through May 31, 2013, you must take the steps necessary to be sure the program correction has been made before selling or releasing the vehicle.
Dear General Motors Customer:
We have learned that your 2011 model year Chevrolet Camaro may have a condition in which the air conditioning compressor may not turn on or turn off. This could cause the compressor to fail, resulting in a loss of air conditioning.
Your satisfaction with your Camaro is very important to us, so we are announcing a program to prevent this condition.
What We Will Do: Your GM dealer will reprogram the body control module. This service will be performed for you at no charge until May 31, 2013 . After that, any applicable warranty will apply.
What You Should Do: To limit any possible inconvenience, we recommend that you contact your dealer as soon as possible to schedule an appointment for this repair.
If you have any questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below.
Division
Number
Text Telephones (TTY)
Chevrolet
1-800-222-1020
1-800-833-2438
Guam
65-6267-1752

Puerto Rico - English
1-800-496-9992

Puerto Rico - Espaņol
1-800-496-9993

Virgin Islands
1-800-496-9994

Courtesy Transportation: If your vehicle is within the New Vehicle Limited Warranty, your dealer may provide you with shuttle service or some other form of courtesy transportation while your vehicle is at the dealership for this repair. Please refer to your Owner Manual and your dealer for details on Courtesy Transportation.
We sincerely regret any inconvenience or concern that this situation may cause you. We want you to know that we will do our best, throughout your ownership experience, to ensure that your Camaro provides you many miles of enjoyable driving.
Jim Moloney
General Director,
Customer and Relationship Services
11160
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.
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