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Old 07-11-2012, 09:45 PM   #18
kush396
 
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Originally Posted by CAM ZL1 View Post
I told the service manager several times to look the exhaust over and the best I have heard so far was that they are going to try to clean it with steel wool. I'm not happy with that sort of response to what I still think qualifies as "New"
Dude i feel for u , i would feel the same way , and all i can say is i hope everything gets fixed to your expectations and u are happy ,,,,,,maybe demand a 2013
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Old 07-11-2012, 09:47 PM   #19
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Sorry to hear your situation. Unfortunately, getting an EXACT replacement MY 12 probably won't happen. I wouldn't be very happy either. I hope GM corrects your problem. Good luck.
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Old 07-11-2012, 09:56 PM   #20
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Dealerships know how to take apart cars......jk I had too, sorry bout the problems hopefully u get back on the road enjoying ur new ride
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Old 07-11-2012, 09:58 PM   #21
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Ouch!!
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Old 07-11-2012, 10:01 PM   #22
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I am very interested and the service tech working on the car would be interested as well to know if that wiring harness is intentionally placed in the location mine was or if it really was a fluke. So if any ZL1 owners feel like getting underneath their car, please report back.

The service technician that's working on my ZL1 seems to be going the extra mile in getting this car back to "new". My trust in production GM cars; however, has taken a pretty big hit unfortunately. In the brief chat I had with customer service, I was offered a year's worth of tire rotations and oil changes on a vehicle whose tires cannot be rotated and oil that lasts the better part of an entire year.
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Old 07-11-2012, 10:04 PM   #23
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I would definatly let them keep it , they would have to replace too much to be like new again. I thought Chevy had the love it or leave it guarantee. Order a 2013 ZL1.
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Old 07-11-2012, 10:05 PM   #24
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Originally Posted by CAM ZL1 View Post
I am very interested and the service tech working on the car would be interested as well to know if that wiring harness is intentionally placed in the location mine was or if it really was a fluke. So if any ZL1 owners feel like getting underneath their car, please report back.

The service technician that's working on my ZL1 seems to be going the extra mile in getting this car back to "new". My trust in production GM cars; however, has taken a pretty big hit unfortunately. In the brief chat I had with customer service, I was offered a year's worth of tire rotations and oil changes on a vehicle whose tires cannot be rotated and oil that lasts the better part of an entire year.
At least there is a little humor in the night.
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Old 07-11-2012, 10:07 PM   #25
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Originally Posted by CAM ZL1 View Post
I am very interested and the service tech working on the car would be interested as well to know if that wiring harness is intentionally placed in the location mine was or if it really was a fluke. So if any ZL1 owners feel like getting underneath their car, please report back.

The service technician that's working on my ZL1 seems to be going the extra mile in getting this car back to "new". My trust in production GM cars; however, has taken a pretty big hit unfortunately. In the brief chat I had with customer service, I was offered a year's worth of tire rotations and oil changes on a vehicle whose tires cannot be rotated and oil that lasts the better part of an entire year.
Thanks for posting all of this information. I do not have a ZL1 but am very concerned about this. I would also forward this thread, and photos, to the appropriate GM contacts.

Also, I believe there is a GM Customer Service rep(s) that sometimes monitor these threads, you should be able to search/find them and also forward them some information. The more you get this out, the more likely you will get the issue corrected to your satisfaction.

I hope this gets resolved so you are fully satisfied with the car, as it should have been from day 1.
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Old 07-11-2012, 10:10 PM   #26
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My first 2010 2SS was very slow, many L99's were having the same problem. The V6's were going faster then the V-8's. I took it to the dealer 4 times and they kept saying nothing was wrong with it. I had another on order coming in a month so instead of fighting it I would sell it. Later on we all found out it was a GM defect which required a fuse pull to reset the computer for premium gas. I picked my 2nd 2010 a month later and on the 4 hour drive home the power steering pump blew up! Sprayed fluid all over!

So, I understand how you feel. SORRY!
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Old 07-11-2012, 10:11 PM   #27
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The oil problem looks like rear main seal to me. I know they are tricky to replace without having a leak. They have a very tight tolerance. The wiring issue is interesting and something i'm sure people will be checking now. If it is widespread I wouldn't be surprised if a tsb gets sent out on it. Good luck.
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Old 07-11-2012, 10:16 PM   #28
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Oh man, that sucks man....I'm actually concerned about my car, it #1567 just a few cars older than yours. I think they were built the same week. I'm still under 1500 so I'm taking it easy just wondering if I'm going to run into the same issue :(.
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Old 07-11-2012, 10:18 PM   #29
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Quote:
Originally Posted by CAM ZL1 View Post
I am very interested and the service tech working on the car would be interested as well to know if that wiring harness is intentionally placed in the location mine was or if it really was a fluke. So if any ZL1 owners feel like getting underneath their car, please report back.

The service technician that's working on my ZL1 seems to be going the extra mile in getting this car back to "new". My trust in production GM cars; however, has taken a pretty big hit unfortunately. In the brief chat I had with customer service, I was offered a year's worth of tire rotations and oil changes on a vehicle whose tires cannot be rotated and oil that lasts the better part of an entire year.
I would also be very upset with the car and especially poor customer service like that when it comes to a brand new $60K vehicle. I commend the tech for trying but something major is clearly wrong here and should be addressed directly by Chevy and not just the dealer. I would contact a district manager and or someone with the power to help push for a new car. My experience tells me a lemon from day one is always a lemon.
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Old 07-11-2012, 10:19 PM   #30
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Wow what a nightmare! I would stay on this for sure! Post it all the good and the bad. I hope GM handles this for you quickly. I had a service manager try to strong arm me over a warranty issue before and I'll never own another Toyota again due to that experience. Thinking about it still makes me mad. Good luck and I hope someone steps up and helps you with these issues. I know from my business you can have 1000 rights and just 1 wrong but the 1000 rights shows your quality but how you handle that 1 wrong shows your character.
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Old 07-11-2012, 10:19 PM   #31
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Originally Posted by zl1cam580 View Post
Oh man, that sucks man....I'm actually concerned about my car, it #1567 just a few cars older than yours. I think they were built the same week. I'm still under 1500 so I'm taking it easy just wondering if I'm going to run into the same issue :(.
You guys also have to remember the motors aren't built at the same time as the cars and were actually made in mexico.
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Old 07-11-2012, 10:46 PM   #32
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Issues can and do arise with any new build. This is a first reported. Keep it within perspective. I am sure they will do whatever it takes to rectify the problem. Let's not blow it out of proportion. I am not minimizing the angst or plight of the OP. I can feel for his frustration, but understand anything can and will happen under Murphy's Law and this is a perfect example of that. I hope all works out to the OP's satisfaction in the end.
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Old 07-11-2012, 10:46 PM   #33
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Man that is terrible. Sorry you are having to go through this.
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Old 07-11-2012, 10:56 PM   #34
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I would definatly let them keep it , they would have to replace too much to be like new again. I thought Chevy had the love it or leave it guarantee. Order a 2013 ZL1.

Hope you get it all worked out soon.
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