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Old 05-21-2009, 10:26 PM   #1
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Angry Dealer uses My sold order to stock Showroom

Thanks to all the good people here on the forum, and behind the scenes. This matter has been resolved to my satisfaction. THANK YOU EVERYONE!!!!!



Well, The good news is my Car came in to an SF Bay Area Dealership. The rest of the news is all BAD!

I ordered my car on October 18th, and placed a deposit on a 1SS. I had an agreement for MSRP on the sold order. I knew going in that I would have to wait to get my Camaro. I always supported Chevrolet, and this would have been my 10th ( 7 previous Camaros and 2 Z06 Corvettes). Fast forward to today, when I arrived at the dealership to check out my 1SS, I was told that " I know that we agreed upon MSRP, but we are not making enough profit on this HOT car. The owner wants an additional $3000 for your car." I knew that they had sold their V-6 showroom car for 5K over...So the store wants my baby to bring them the big money.
This is from one of the Dealers listed here on the forum that they will honor MSRP. I know that I am pretty much screwed, and basically could not get my car for the agreed upon price. So, I left without being able to do anything but let people know what has happened. I have until friday to see if they will do the ethical thing and honor the original price, but I am not holding my breath.
What really bites is that the only reason why they have a car to sell is because the Dealership used MY name for a sold Pre-order to get the car through production. I don't blame the salesman, he has been great, and I will give them until tomorrow before I call GM Customer service, and maybe the local news station to show just how well this dealership values their word.

Last edited by Saving41; 05-24-2009 at 12:25 PM. Reason: ISSUE RESOLVED
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Old 05-21-2009, 10:27 PM   #2
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Curb stomp all of them. Ok that could get me in trouble.
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Old 05-21-2009, 10:29 PM   #3
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Another crappy dealer
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Old 05-21-2009, 10:30 PM   #4
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thats just shaddy business.
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Old 05-21-2009, 10:30 PM   #5
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total BS dont pay that, i know its not blackmail legally, but to me just under being illegal. I would say hey give me the car that we agreed upon at the that price. At this point i wouldnt throw them a bone now, but before this I would be willing to let them keep it in their showroom for a few days to a week to show people(not test drive or sit in) then they scratch my back by throwing in an oil change or something. But if they didnt sell it at MSRP I would tell them your going to let people know, I would smear their name all over, news station news paper etc.
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Old 05-21-2009, 10:33 PM   #6
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Yes, the funny thing is that I went to this dealership because I was told that the Dealer always honors their agreements, and that the Owners family has been in business fior a long time, and would not want to ruin their good reputation with shoddy business practices.
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Old 05-21-2009, 10:33 PM   #7
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The last ethical person in the SF Bay Area was Dirty Harry and you.
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Old 05-21-2009, 10:34 PM   #8
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Old 05-21-2009, 10:35 PM   #9
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I wonder if GM really cares about the scams the dealers are running now. I doubt that I will get any satisfaction from customer service.
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Old 05-21-2009, 10:36 PM   #10
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Who's the dealer?

I'd like to know, because I recently ordered from a dealer here in the SF Bay Area. If it's the same dealer, I'll cancel and order elsewhere.

Also, if I were you, and I had the deal in writing, I'd file a complaint in small claims court. Ask for the difference between MSRP and whatever they can sell the car for now.
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Old 05-21-2009, 10:37 PM   #11
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Quote:
Originally Posted by 2SSRS View Post
The last ethical person in the SF Bay Area was Dirty Harry and you.


Ha Ha,

I guess a good S&W Model 29 would help me negotiate a little more effectively!
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Old 05-21-2009, 10:38 PM   #12
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Quote:
Originally Posted by Saving41 View Post
Yes, the funny thing is that I went to this dealership because I was told that the Dealer always honors their agreements, and that the Owners family has been in business fior a long time, and would not want to ruin their good reputation with shoddy business practices.

Get a big sign and stand on the sidewalk by the dealership all day tomorrow!
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Old 05-21-2009, 10:47 PM   #13
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Quote:
Originally Posted by Saving41 View Post
Well, The good news is my Car came in to an SF Bay Area Dealership. The rest of the news is all BAD!

I ordered my car on October 18th, and placed a deposit on a 1SS. I had an agreement for MSRP on the sold order. I knew going in that I would have to wait to get my Camaro. I always supported Chevrolet, and this would have been my 10th ( 7 previous Camaros and 2 Z06 Corvettes). Fast forward to today, when I arrived at the dealership to check out my 1SS, I was told that " I know that we agreed upon MSRP, but we are not making enough profit on this HOT car. The owner wants an additional $3000 for your car." I knew that they had sold their V-6 showroom car for 5K over...So the store wants my baby to bring them the big money.
This is from one of the Dealers listed here on the forum that they will honor MSRP. I know that I am pretty much screwed, and basically could not get my car for the agreed upon price. So, I left without being able to do anything but let people know what has happened. I have until friday to see if they will do the ethical thing and honor the original price, but I am not holding my breath.
What really bites is that the only reason why they have a car to sell is because the Dealership used MY name for a sold Pre-order to get the car through production. I don't blame the salesman, he has been great, and I will give them until tomorrow before I call GM Customer service, and maybe the local news station to show just how well this dealership values their word.

Did you get it in writing that they would honor MSRP? If not then you are screwed. If you got it in writing then you can take them to court over it (at which point I assume they would just give it to you for MSRP instead of going through that).
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Old 05-21-2009, 10:49 PM   #14
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Old 05-21-2009, 10:50 PM   #15
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Yes I have a receipt of the deposit I left and the agreement for the sale at MSRP.:(

The court thing sounds good, but I am likin the model 29 more and more ( ha ha just venting!)
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Old 05-21-2009, 10:56 PM   #16
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So sorry to hear this, but I bet you are more so.

I would call a news station/newpaper.

These dealerships need to learn a lesson!

Good luck to you
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Old 05-21-2009, 10:57 PM   #17
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Post there contact info and we ll try and help like everyone is doin for Emjay http://www.camaro5.com/forums/newrep...ote=1&p=509371 I think Hylton started it that was really great of him. If you have it in writing maybe theres a chance good luck
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Old 05-21-2009, 11:06 PM   #18
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I agree with the court idea.

Tell them, even if you are nor serious about going through with it, that you have talked to a lawyer and will take them to court for not honoring the agreement. Worth a shot.
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Old 05-21-2009, 11:06 PM   #19
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Thanks for the support everyone.
I am going to give it overnight to see if they will come to their senses. If not, then I will do everything I am legally entitled to do to spread the word about what they have done, and why you shouldn't buy an automobile from them!

Quote:
Originally Posted by shroomjohn View Post
Post there contact info and we ll try and help like everyone is doin for Emjay http://www.camaro5.com/forums/newrep...ote=1&p=509371 I think Hylton started it that was really great of him. If you have it in writing maybe theres a chance good luck
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Old 05-21-2009, 11:12 PM   #20
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I think I am going to soak my head in a bucket of Ice water. Honestly the day started out pretty well. Now my head feels like it is going to explode!
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Old 05-21-2009, 11:12 PM   #21
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Sorry to hear that you are in this situation.

I wouldn't give them another day (plus a holiday weekend) to shop your car around for someone that's willing to pay their inflated price.

I would be glued to the phone first thing tomorrow morning.

Hope you have some good news to report.

If I can do anything to help (call, email, etc.) I would be happy to.
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Old 05-21-2009, 11:13 PM   #22
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these are the dealers that should be closing. GM should really start policing dealers that are carrying their name. Complete Garbage.
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Old 05-21-2009, 11:17 PM   #23
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How about hiring a lawyer for an hour to drive to the dealership with you with the paperwork in hand, and see how they react.
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Old 05-21-2009, 11:19 PM   #24
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I'll freakin say it again. DEALERS; IF YOU WANT to charge > THAN msrp TELL US UP FRONT. THERE IS NOTHING MORE DECEPTIVE THAN TO CALL A PERSON WHOSE CAR JUST CAME IN---BRING THEM TO THE SHOWROOM AND SPRING A F'ING MARKET ADJUSTMENT ON THEM. I await a 2 ss SIM car. I really want the car but, If i get "Jacked" when I go to pick it up-----I will walk away from GM forever. This is coming from a long time Camaro owner over the past several decades. I can not relate to you how much stories like this raise my blood pressure!!! :mad0 260:: mad0260::mad02 60:
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Old 05-21-2009, 11:59 PM   #25
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I'll freakin say it again. DEALERS; IF YOU WANT to charge > THAN msrp TELL US UP FRONT. THERE IS NOTHING MORE DECEPTIVE THAN TO CALL A PERSON WHOSE CAR JUST CAME IN---BRING THEM TO THE SHOWROOM AND SPRING A F'ING MARKET ADJUSTMENT ON THEM. I await a 2 ss SIM car. I really want the car but, If i get "Jacked" when I go to pick it up-----I will walk away from GM forever. This is coming from a long time Camaro owner over the past several decades. I can not relate to you how much stories like this raise my blood pressure!!! :mad0 260:: mad0260::mad02 60:
It's not GM's fault. Blame the dealer, not GM. You could have the same experience with a crappy Toyota, Nissan, Volkswagen, etc. dealer.
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