GMConnects shut down - Page 2 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

cosmoZL1 · 07-21-2012, 10:41 AM

To All of you folks at GMConnects,
Where do I start.. Is this the thread where we want to share our experiences? I could probably put two or three pages together of how great a service you provide. Your timely, accurate, personal responses were a critical link to my buying process. From the start the professionalism exhibited was such that I simply thought this was a service provided by GM. So organised and accurate it was, I assumed it an additional avenue to show how much GM truly cared about their product and the people buying that product. After finding out GMConnects was a entirely volunteer group, my first statement was "Volunteers? You should be getting paid for the service you provide!!" It is that critical in this day and age of the internet, where everyone expects any answer to any question is available at their finger tips. Without this service GMC loses, In my opinion, some of the most positive aspects of buying a new car today. Truly the people involved with the initiation of this service deserves the greatest credit for putting a face on Corporate General Motors. While the Dealer remains the Principle conduit in the buying process, GMConnects is invaluable in complimenting the "Customer First" mantra of any successful business today. Thanks again for all you do.

panther2469 · 07-21-2012, 01:13 PM

The folks at gmconnects are a awsome group of people, i hope things get worked out real soon.

twmotox · 07-23-2012, 12:42 PM

I know GM connects was shut down but i just received an update from them today. Not sure whats going on now.

EnjoyLife · 07-23-2012, 01:08 PM

I got an update on mine as well. My order doesn't show polished wheels, but there is also a disclaimer showing all options may not be listed...

RJ111 · 07-23-2012, 01:54 PM

I sure hope so.It was going to be a long hard wait without them..

Hylton · 07-24-2012, 10:14 PM

Quote:

Originally Posted by cosmoZL1

To All of you folks at GMConnects,
Where do I start.. Is this the thread where we want to share our experiences? I could probably put two or three pages together of how great a service you provide. Your timely, accurate, personal responses were a critical link to my buying process. From the start the professionalism exhibited was such that I simply thought this was a service provided by GM. So organised and accurate it was, I assumed it an additional avenue to show how much GM truly cared about their product and the people buying that product. After finding out GMConnects was a entirely volunteer group, my first statement was "Volunteers? You should be getting paid for the service you provide!!" It is that critical in this day and age of the internet, where everyone expects any answer to any question is available at their finger tips. Without this service GMC loses, In my opinion, some of the most positive aspects of buying a new car today. Truly the people involved with the initiation of this service deserves the greatest credit for putting a face on Corporate General Motors. While the Dealer remains the Principle conduit in the buying process, GMConnects is invaluable in complimenting the "Customer First" mantra of any successful business today. Thanks again for all you do.

Wow! We can't even get GM middle management to understand this. Thank You!

Camaro Fred · 07-24-2012, 11:35 PM

To the folks behind the scenes of GMConnects - your system provided way more info than the dealer did when I was waiting for my ZL1. As a GM customer I very much appreciated the information you offered and hope you are able to get your data feed back for other customers. Thank you and good luck!

twmotox · 07-25-2012, 06:51 AM

I received an update from GM connects this week

*GTAHVIT* · 07-25-2012, 11:36 AM

Merged GMConnects threads so the they can keep track of your posts.

OldJedi · 07-25-2012, 12:21 PM

Hylton and Larry, you guys were incredibly helpful and reassuring while I went through three allocations waiting for Crystal Red to arrive and then the ECF Hood wait. You guys made my anxiety level a lot lower and always kept me informed. You did a terrific job for not only me and for countless others as well. Sign me up for whatever you need to stay an integral part of Chevy Customer Service. Thanks so much for everything that you did for me and everyone else as well.

bandit38 · 07-26-2012, 01:52 PM

I hope this gets worked out real soon.....I loved using it when mine was ordered and always thought it was something GM should provide (even back in the 90's) !

Thanks for everything y'all did and I hope it continues on !

07-21-2012, 10:41 AM	#26
cosmoZL1 Drives: 2013 ZL1 Silver Ice Metallic, 6 spd Join Date: Mar 2012 Location: The Wild Wild West!! Posts: 293	To All of you folks at GMConnects, Where do I start.. Is this the thread where we want to share our experiences? I could probably put two or three pages together of how great a service you provide. Your timely, accurate, personal responses were a critical link to my buying process. From the start the professionalism exhibited was such that I simply thought this was a service provided by GM. So organised and accurate it was, I assumed it an additional avenue to show how much GM truly cared about their product and the people buying that product. After finding out GMConnects was a entirely volunteer group, my first statement was "Volunteers? You should be getting paid for the service you provide!!" It is that critical in this day and age of the internet, where everyone expects any answer to any question is available at their finger tips. Without this service GMC loses, In my opinion, some of the most positive aspects of buying a new car today. Truly the people involved with the initiation of this service deserves the greatest credit for putting a face on Corporate General Motors. While the Dealer remains the Principle conduit in the buying process, GMConnects is invaluable in complimenting the "Customer First" mantra of any successful business today. Thanks again for all you do. __________________ All my life I've been an Adrenalin Junkie.To some thats a bad thing.But? My bucket list is very short, very short indeed

07-21-2012, 01:13 PM	#27
panther2469 Drives: 2011 2SS RS SIM Litho # 193 Join Date: Jun 2007 Location: West Hills, CA Posts: 4,729 View My Garage	The folks at gmconnects are a awsome group of people, i hope things get worked out real soon. __________________

07-23-2012, 12:42 PM	#28
twmotox Drives: 2013 Camaro 1LT RS Join Date: Jun 2012 Location: Winter Haven, Florida Posts: 309	GM connects is back up? I know GM connects was shut down but i just received an update from them today. Not sure whats going on now. __________________ Loyalty above all else except honor!

07-24-2012, 11:35 PM	#32
Camaro Fred 2012 ZL1 VIN 150 Drives: 1973 RS LT Camaro 4 Speed Join Date: Jan 2012 Location: Southern CA Posts: 219 View My Garage	To the folks behind the scenes of GMConnects - your system provided way more info than the dealer did when I was waiting for my ZL1. As a GM customer I very much appreciated the information you offered and hope you are able to get your data feed back for other customers. Thank you and good luck! __________________

07-25-2012, 06:51 AM	#33
twmotox Drives: 2013 Camaro 1LT RS Join Date: Jun 2012 Location: Winter Haven, Florida Posts: 309	I received an update from GM connects this week __________________ Loyalty above all else except honor!

07-23-2012, 01:08 PM	#29
EnjoyLife Drives: 2013 2SS/RS Vert bought 9/15/12 Join Date: May 2012 Location: St. Louis area Posts: 220	I got an update on mine as well. My order doesn't show polished wheels, but there is also a disclaimer showing all options may not be listed...

07-23-2012, 01:54 PM	#30
RJ111 Drives: 2013 ZL1 Join Date: May 2012 Location: Gastonia, N.C Posts: 236	I sure hope so.It was going to be a long hard wait without them..

07-25-2012, 11:36 AM	#34
GTAHVIT One Lucky Guy. Drives: #22 Tom Henry Racing 2010 2SS/RS Join Date: Dec 2007 Location: Saint Augustine FL Posts: 28,313 View My Garage	Merged GMConnects threads so the they can keep track of your posts. __________________ Click image to see build thread. PQ - "the love of cars. It's a boys first step toward manhood and a mans last hold on boyhood." Fbodfather - "We do not want to use the Z28 moniker on a car that does not deserve this hallowed name." The_Blur - "Let's not confuse competitors with equals."

07-25-2012, 12:21 PM	#35
OldJedi Use the Force Drives: 1967 FI Corvette and CRT ZL1 #336 Join Date: Jan 2010 Location: Davie, Fl. Posts: 2,779	Hylton and Larry, you guys were incredibly helpful and reassuring while I went through three allocations waiting for Crystal Red to arrive and then the ECF Hood wait. You guys made my anxiety level a lot lower and always kept me informed. You did a terrific job for not only me and for countless others as well. Sign me up for whatever you need to stay an integral part of Chevy Customer Service. Thanks so much for everything that you did for me and everyone else as well. __________________ Walk softly, carry a light saber and drive a ZL1!

07-26-2012, 01:52 PM	#36
bandit38 Drives: 77 Trans Am-12 Camaro-07 Silverado Join Date: Jan 2008 Location: Southern, US Posts: 742	I hope this gets worked out real soon.....I loved using it when mine was ordered and always thought it was something GM should provide (even back in the 90's) ! Thanks for everything y'all did and I hope it continues on ! __________________