Question regarding warranty and issue with my '10 camaro

[babytiger]

Regardless of what the oil life monitor does or is designed to do, not checking your oil is not GMs fault.
Unless there was a huge hole in the bottom of the engine (obviously not), it's on him.
And if there were this HUGE engine oil consumption issue some speak of, THAT would have already been addressed by GM.

[RossEk]

Originally Posted by Mr_Draco

The warranty is for malfunctions due to manufacturing faults, not due to owner stupidity. It is your responsibility to pop the hood, pull the dipstick and check the oil and coolant level every month, not GM. Sorry bud but this repair should be on you. It's going to be an expansive lesson to learn but you need to learn the proper way to maintain your vehicle one way or the other.

It's not about the money, i have no problem paying for it if i believed it's my fault. But at the end of the day, the vehicle is malfunctioning and as quite a few people mentioned in here this is not the first it's bee heard of happening, especially this model of the camaro. The car is under warranty so regardless if i drove it 2000,5000, or 100000 with no oil change (BECAUSE THEIR VEHICLE WAS MALFUNCTIONING) they are still responsible. If this option of the Camaro wasn't important they would not have added it to the car. Also they're ignorance of saying that "the car malfunctioning is not their main concern" is another issue here. It would be cheaper for them to fix it then go through a lawsuit and the negative publicity. They are just trying to get around paying for it, because everyone i spoke to is giving me a different story regarding the issue.

[SnowVert]

You didn't check the oil level and you feel GM should replace your engine? Them telling you that the computer was reset, they are referring to the oil life indicator. it is reset through your DIC so they are trying to blame you for resetting it (which I do believe that you didn't). As others have mentioned though, that system does not monitor oil level. It is, and always has been, the owner's responsibility to check the oil level.

I believe you that your engine may have a flaw that led to high oil consumption and that is the approach you should take. If you had your oil changed at the dealer or another shop, they should have the mileage of your car when it was changed. That information could help your argument.

I'm betting though that you will lose this one in the end. Good luck and keep us posted.

[Angrybird 12]

Originally Posted by RossEk

It's not about the money, i have no problem paying for it if i believed it's my fault. But at the end of the day, the vehicle is malfunctioning and as quite a few people mentioned in here this is not the first it's bee heard of happening, especially this model of the camaro. The car is under warranty so regardless if i drove it 2000,5000, or 100000 with no oil change (BECAUSE THEIR VEHICLE WAS MALFUNCTIONING) they are still responsible. If this option of the Camaro wasn't important they would not have added it to the car. Also they're ignorance of saying that "the car malfunctioning is not their main concern" is another issue here. It would be cheaper for them to fix it then go through a lawsuit and the negative publicity. They are just trying to get around paying for it, because everyone i spoke to is giving me a different story regarding the issue.

Just because some LLTs had oil consumption issues not all did. Mine never used any oil in 2.5 years I owned it. You should have been checking it often to make sure. If you had and reported it to your dealership then either there would be no question of fault now or they could have found and repaired the problem before you engine was destroyed. In any case you will probably be responsible for repairs due to improper maintenance.
Sorry maybe you will luck out though but don't hold your breath.

[merlin803]

While I understand on a car enthusiast site like this it may be common practice to check your oil once a month, I don't know many "regular" owners that check the oil level between oil changes.

Not saying it is right or that GM is at fault, only that I don't think the OP is in the minority.

[el ess X]

Did you even READ the owner's manual? If you had periodically checked your oil like your owner's manual says to do, you may have figured out your car was eating oil LONG before 6 months had past. I know not everyone is mechanically inclined, but there are responsibilities of car ownership.

But as a quick synopsis of some important info found in your owner's manual, you MAY be on the hook for the repairs.


From Page 10-1 of your owner's manual (go ahead, look it up)

General Information

Notice:

Maintenance
intervals, checks, inspections,
recommended fluids, and
lubricants are necessary to
keep this vehicle in good
working condition. Damage
caused by failure to follow
scheduled maintenance might
not be covered by the vehicle
warranty.

Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions
for better air quality.
Because of all the different ways
people use vehicles, maintenance
needs vary. The vehicle might need
more frequent checks and services.
Please read the information under
Scheduled Maintenance. To keep
the vehicle in good condition, see

your dealer/retailer.

From Page 10-4 of your owner's manual

Additional Required Services

At Each Fuel Stop

•

Engine oil level check.
See Engine Oil on page 9-10.

•

Engine coolant level check.
See Engine Coolant on
page 9-19.

•

Windshield washer fluid level
check. See Washer Fluid on
page 9-26.

Once a Month

•

Tire inflation check. See Tire
Pressure on page 9-54.

•

Tire wear inspection. See Tire

Inspection on page 9-61.

[Avenging Orange]

Originally Posted by merlin803

While I understand on a car enthusiast site like this it may be common practice to check your oil once a month, I don't know many "regular" owners that check the oil level between oil changes.

Not saying it is right or that GM is at fault, only that I don't think the OP is in the minority.

Dude! My mom is 76 and still checks her oil!

[Avenging Orange]

I think the bottom line here is....GM's vehicle malfunctioned because its owner malfunctioned. No disrespect, OP, but come on.
A guy spends the majority of is life living off McDonlads, Taco Bell, Burger King, Pizza, Cakes, Pies, soda, beer and cigaretts. Never gets a physical. He dies at age 30. Whos falt is it? The guy who blasted himslf with fat, tar and god knows what else........or the Doctor who couldnt save him?

[mikeSS]

Originally Posted by merlin803

While I understand on a car enthusiast site like this it may be common practice to check your oil once a month, I don't know many "regular" owners that check the oil level between oil changes.

Not saying it is right or that GM is at fault, only that I don't think the OP is in the minority.

you make a very good point. i never check . unless something pops up to tell me to check.

my BMW was low on coolant a week ago, light came on and i went to dealer for a free refill.

nobody i know keeps tabs on oil levels.

i use to drive a rx8, and ever time i was low on oil it told me. now that i read this thread. i think its messed up it didnt say low oil levels. and it was only 6 months.

[mikeSS]

Originally Posted by el ess X

Did you even READ the owner's manual? If you had periodically checked your oil like your owner's manual says to do, you may have figured out your car was eating oil LONG before 6 months had past. I know not everyone is mechanically inclined, but there are responsibilities of car ownership.

But as a quick synopsis of some important info found in your owner's manual, you MAY be on the hook for the repairs.


From Page 10-1 of your owner's manual (go ahead, look it up)




From Page 10-4 of your owner's manual

thats a bunch of BS! every fill up.

[OUR72GTO]

No ...that's a Cover Your Ass............... by GM!

[Chevrolet Customer Svc]

Originally Posted by RossEk

Hi guys.


I have a 2010 camaro and the engine locked up because there was no oil in the car. However, this is due to the computer of the car malfunctioning and not stating when i have to change the oil. I have changed the oil every time it has indicated i need one before. But now, even when its at the dealer, with a locked engine, it says i have 52% oil left in the car (so the computer is clearly not working properly)

The dealer says that it's my responsibility and they will not fix it EVEN though the car is under warranty. They are saying i should have checked the oil, but i have no reason to since the computer did not indicate i need one. So are they trying to get out of this so they dont waste money or is it my fault? I understand i need to check the oil, however we pay a premium price for an above average vehicle so that we have those extra options. If GM did not think the option of stating how much oil is left in the car and when you need to change it is not important, then they wouldn't of have added it.

I'm looking into legal advice because it's technically breach of contract if they refuse to fix it since it's under warranty.

Thanks for any help.

I apologize for the inconveniences you are experiencing with the issue. If you could please send me your first and last name, address, phone number, VIN, mileage and involved dealership; I would be glad to research this further and contact your dealership in regards to this matter.

Brandon
Chevrolet Customer Service

[Russell James]

Originally Posted by mikeSS

thats a bunch of BS! every fill up.

It may be thought of BS, but then there is the reality of.... the op wouldn't have a ruined engine if that BS advice was followed.

Kind of like putting a water alarm on your sump pump. Some think that is BS and just wait for their basement to flood before checking on their sump pump.

It's not just a CYA, oil levels can change pretty quick depending on driving conditions. Say someone goes 8000 miles of city driving. That puts a ton of condensation and fuel combustion by products diluting the oil. Then take a long 1000 mile highway trip on that old diluted oil. It is going to burn off quick, very possible to use some oil on that trip. If there were no recommedation to check the oil often, it could easily get to a low level. Or, like in this case, if the car develops a problem - leak, burning it, whatever. Would you want to find the problem early.... or wait months until it completely burns up?

[mikeSS]

Originally Posted by Russell James

It may be thought of BS, but then there is the reality of.... the op wouldn't have a ruined engine if that BS advice was followed.

Kind of like putting a water alarm on your sump pump. Some think that is BS and just wait for their basement to flood before checking on their sump pump.

It's not just a CYA, oil levels can change pretty quick depending on driving conditions. Say someone goes 8000 miles of city driving. That puts a ton of condensation and fuel combustion by products diluting the oil. Then take a long 1000 mile highway trip on that old diluted oil. It is going to burn off quick, very possible to use some oil on that trip. If there were no recommedation to check the oil often, it could easily get to a low level. Or, like in this case, if the car develops a problem - leak, burning it, whatever. Would you want to find the problem early.... or wait months until it completely burns up?

is there not technology for checking oil levels. on the camaro ? my bimmer has it.

[Partick]

Originally Posted by mikeSS

thats a bunch of BS! every fill up.

I disagree, it is smart even on new cars to check fluid levels and tire pressure too. I had an oil filter loosen up half way through the oil change cycle and if I hadn't been checking the oil every fill up it would have blown the motor.

[Caddyroger]

Originally Posted by mikeSS

is there not technology for checking oil levels. on the camaro ? my bimmer has it.

So you are depending on a $10.00 part . What happens if the $10.00 fails to tell you are low on oil and you blown the engine. That not bmw fault it is your fault for not checking the oil level. It the same has the Op he failed a 1 minute time to check the oil. He keeps mentioning a oil reset that is for the life of the oil not the oil level.

[merlin803]

Originally Posted by Caddyroger

So you are depending on a $10.00 part . What happens if the $10.00 fails to tell you are low on oil and you blown the engine. That not bmw fault it is your fault for not checking the oil level. It the same has the Op he failed a 1 minute time to check the oil. He keeps mentioning a oil reset that is for the life of the oil not the oil level.

I count on a $10 part (or however much it costs) to tell me when I am low on gas Glad I don't keep having to check the gas dipstick, lol.

Not saying that we shouldn't ever manually check the oil level, just saying that the technology should be there to tell us if the oil is low also.

[Caddyroger]

Originally Posted by merlin803

I count on a $10 part (or however much it costs) to tell me when I am low on gas Glad I don't keep having to check the gas dipstick, lol.

Not saying that we shouldn't ever manually check the oil level, just saying that the technology should be there to tell us if the oil is low also.

It does not matter if it a $10.00 part or a %1000. part they do go bad and not read correctly. You do know that gas gauges do go bad and leave you stranded with no gas. I guess you think you are getting fantastic gas millage when the gauge read reads 1/4 for the 150 miles but the float is stuck or worn out at a 1/4.

[merlin803]

Originally Posted by Caddyroger

It does not matter if it a $10.00 part or a %1000. part they do go bad and not read correctly. You do know that gas gauges do go bad and leave you stranded with no gas. I guess you think you are getting fantastic gas millage when the gauge read reads 1/4 for the 150 miles but the float is stuck or worn out at a 1/4.

Could happen I guess. I have been driving for almost 30 years and have never had it happen or known anyone else that it has happened to.

I guess everyone has to weigh for themselves what the chances are, all I am saying is that checking your fluids everytime you fill up is definitely not the norm outside of car enthusiasts.

[Avenging Orange]

Originally Posted by merlin803

Could happen I guess. I have been driving for almost 30 years and have never had it happen or known anyone else that it has happened to.

I guess everyone has to weigh for themselves what the chances are, all I am saying is that checking your fluids everytime you fill up is definitely not the norm outside of car enthusiasts.

That is a big problem with our society today. No one wants to do anything.
I agree checking fluids every fill up is a bit extreme, but to not check them occasionally (as the OP did not) is simply asking for disaster.
As a veteran of 25yrs in law enforcement, I have never seen a more street smart stupid (and I use that term losely) society. Oh, I can do these awsome things with my smart phone. My I-pad can sit up like a dog. Look how much money I can make standing naked in front of my computer. But ask someone where the spare is. The what? Ask them where corn comes from. A can? Seriosly, I've posted this before. You would not believe how many disabled vehicles I come across where...........they had a flat and no clue how to find the spare, let alone how to change it. Run out of gas.......damn $10 guages. Overheated..........again, having no clue where the reservoir is. Even more alarming is the fact no one teaches these things in drivers ed! But, I guess if a smart phone cant do it, then it aint worth doing.

[merlin803]

Originally Posted by Avenging Orange

That is a big problem with our society today. No one wants to do anything.
I agree checking fluids every fill up is a bit extreme, but to not check them occasionally (as the OP did not) is simply asking for disaster.
As a veteran of 25yrs in law enforcement, I have never seen a more street smart stupid (and I use that term losely) society. Oh, I can do these awsome things with my smart phone. My I-pad can sit up like a dog. Look how much money I can make standing naked in front of my computer. But ask someone where the spare is. The what? Ask them where corn comes from. A can? Seriosly, I've posted this before. You would not believe how many disabled vehicles I come across where...........they had a flat and no clue how to find the spare, let alone how to change it. Run out of gas.......damn $10 guages. Overheated..........again, having no clue where the reservoir is. Even more alarming is the fact no one teaches these things in drivers ed! But, I guess if a smart phone cant do it, then it aint worth doing.

Since you quoted me...I'll reply...

Like I said earlier, I am not saying that you should never check your oil, on the contrary, I do check mine, and my wife's car on occasion. I just don't think that people should jump on the OP for not checking at every fill up and yes, I do think that the technology should be there to tell you if you are low on fluids.

P.S. I do agree that it would be a good idea to teach some of the basics that you mentioned in drivers ed.

[Angrybird 12]

Originally Posted by Avenging Orange

That is a big problem with our society today. No one wants to do anything.
I agree checking fluids every fill up is a bit extreme, but to not check them occasionally (as the OP did not) is simply asking for disaster.
As a veteran of 25yrs in law enforcement, I have never seen a more street smart stupid (and I use that term losely) society. Oh, I can do these awsome things with my smart phone. My I-pad can sit up like a dog. Look how much money I can make standing naked in front of my computer. But ask someone where the spare is. The what? Ask them where corn comes from. A can? Seriosly, I've posted this before. You would not believe how many disabled vehicles I come across where...........they had a flat and no clue how to find the spare, let alone how to change it. Run out of gas.......damn $10 guages. Overheated..........again, having no clue where the reservoir is. Even more alarming is the fact no one teaches these things in drivers ed! But, I guess if a smart phone cant do it, then it aint worth doing.

My father taught me how to do all those things. But people today feel that stuff isn't important, that's what they have a cell phone for to call someone else to do it for them. Back when we had SERVICE stations and no such thing as self service pumps, the attendant would clean your windshield, check your oil and the air in your tires all for free. Now when you go to get gas people are in too much of a hurry to do anything but put the gas in. And if you take the time to check your oils some butthole behind you will honk his horn because you are taking too much of his valuable time. People need to learn to slow down and do the times they should do.

[20121lt]

MY 2 CENTS ENGINE LIGHT OTHER SYSTEMS TELLING YOU NO OIL TEMP,SOUND,ECT

[Russell James]

Originally Posted by mikeSS

is there not technology for checking oil levels. on the camaro ? my bimmer has it.

Plenty of oil monitoring technology in the Camaro:

Engine Oil Messages

CHANGE ENGINE OIL SOON

This message displays when the engine oil needs to be changed. When you change the engine oil, be sure to reset the Oil Life System. See Engine Oil Life System and Driver Information Center (DIC) for information on how to reset the system. See Engine Oil and Scheduled Maintenance for more information.

ENGINE OIL HOT, IDLE ENGINE

This message displays when the engine oil temperature is too hot. Stop and allow the vehicle to idle until it cools down.

ENGINE OIL LOW — ADD OIL

On some vehicles, this message displays when the engine oil level is too low. Check the oil level. See Engine Oil .

OIL PRESSURE LOW — STOP ENGINE

This message displays if low oil pressure levels occur. Stop the vehicle as soon as safely possible and do not operate it until the cause of the low oil pressure has been corrected. Check the oil as soon as possible and have the vehicle serviced by your dealer.


Plus:

Dipstick
Oil Pressure Guage
Oil Temp Guage
Check Engine Light
Owners Manual...

If one has trouble with the dipstick, not sure they could add much more to help out. Maybe send someone to the house once a week?

[ChadG]

So OP, how did this end up working out for you? I'll stay out of the philosophical discussion of checking your oil.

FYI - I check mine every fill up but I'm a little obsessive/compulsive.