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Camaro Price | Ordering | Tracking | Dealers Discussions Discuss pricing and ordering experiences.

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Old 05-30-2009, 04:15 PM   #1
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Dealer screw-up.

Here's the scoop.

Today, I went to the dealership (he was invoiced last week) to get the paperwork out of the way. (We have an online banking account due to the better interest rates and it takes 3-4 days to transfer to our checking account). I didn't want the car to arrive but not be able to pick it up for 3-4 days.

Anywho...when I ordered, the price came to $36,275.

33,430 2SS
1,200 RS
500 IO Interior
395 Factory Stripes
750 Destination

The invoice says that the MSRP for the car is $37,190.

I have paperwork with the order (not the order workbench but the actual prices and terms we agreed on and signed showing the $36,275).

I go in today and tell them that I want the price we agreed on and I wasn't going to pay more for it. They said that they'd look into on Monday but they agreed with me that it didn't seem fair considering we already agreed on a price.

I ordered on a Saturday and they put my order in on a Tuesday. Somewhere between Saturday and Tuesday they screwed up my order. Their invoice also shows the polished aluminum rims. (An added $470). The paperwork I signed did not have these rims on them. The car that is arriving has them.

What do I do???

I actually thought the polished looked nicer than the Midnight silver but I didn't think they looked $470 better. (Plus I'm going aftermarket for my rims and planned on using the Midnight silver rims on my winter tires).

Since it's the dealership's screw up (and they know it is)...don't you think they should take the $470 off?

With all of these price changes, we're talking close to an extra $20 a month.

(BTW, this dealer sold their dealer car for sticker).
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Old 05-30-2009, 04:19 PM   #2
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$20 bucks a month is nothing. That's lunch. That said, if the dealer screwed up, they should make it right.
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Old 05-30-2009, 04:37 PM   #3
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i doubt its mark up. Make they forgot to add in destination charge, tax or registration.
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Old 05-30-2009, 04:40 PM   #4
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The wheel problem should be easy to fix just say you want what ordered. Price and Features. Be police and nice but firm.

Bank can probably help you too if needed. It's there car really till you pay it off they hold the title lien.
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Old 05-30-2009, 04:40 PM   #5
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i doubt its mark up. Make they forgot to add in destination charge, tax or registration.
No, it's not markup. It's the GM price changes that went into affect after I pre-ordered. Plus, they added 20" rims to my order by accident.

The price changes wouldn't bother me as much if I only agreed to pay MSRP but I have signed paperwork with actual prices.
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Old 05-30-2009, 04:41 PM   #6
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Dude. You KNOW you'll accept the car regardless so just play the game and do your best to bluff. Have them throw in an extra or something.
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Old 05-30-2009, 04:42 PM   #7
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The wheel problem should be easy to fix just say you want what ordered. Price and Features. Be police and nice but firm.

Bank can probably help you too if needed. It's there car really till you pay it off they hold the title lien.
Nice thinking, could work.
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Old 05-30-2009, 04:45 PM   #8
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The wheel problem should be easy to fix just say you want what ordered. Price and Features. Be police and nice but firm.

Bank can probably help you too if needed. It's there car really till you pay it off they hold the title lien.
True. I really don't care if they just give me the Midnight Silver rims and take the $470 off. That's what I ordered.
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Old 05-30-2009, 04:47 PM   #9
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Dude. You KNOW you'll accept the car regardless so just play the game and do your best to bluff. Have them throw in an extra or something.
Darnit...is it that obvious? LMAO. (Hehe, I am pretty good at Hold'Em)

Yeah, I'd even accept maintenance credit or something.
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Old 05-30-2009, 04:48 PM   #10
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Was the order date prior to Apr 16th? = price protection .
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Old 05-30-2009, 05:24 PM   #11
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Was the order date prior to Apr 16th? = price protection .
Yes, I ordered on 2/9/09
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Old 05-30-2009, 05:47 PM   #12
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This wheely wouldn't be much of a pwoblem for me. Wheely it would't.

Okay, sorry, I couldn't resist.
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Old 05-30-2009, 06:05 PM   #13
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No, it's not markup. It's the GM price changes that went into affect after I pre-ordered. Plus, they added 20" rims to my order by accident.

The price changes wouldn't bother me as much if I only agreed to pay MSRP but I have signed paperwork with actual prices.
20" rims is part of the RS package so that should not affect anything. The polished rims are another $470. Where did the other $500 or so come in to play?
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Old 05-30-2009, 06:16 PM   #14
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have them throw in a year of oil changes and call it good.
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Old 05-30-2009, 06:57 PM   #15
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Dude. You KNOW you'll accept the car regardless so just play the game and do your best to bluff. Have them throw in an extra or something.
The dealership KNOWS the same thing. And I'm sure the dealership isn't scared about being able to sell the car to someone else if their bluff is called as well.
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Old 05-30-2009, 08:57 PM   #16
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I think a lot of dealerships are monitering this forum so you might rethink talking about a bluff...
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Old 05-30-2009, 08:58 PM   #17
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I read somewhere that prices can change without notice. However, is $20 a deal buster?

Pay the extra few bucks and take your car home tonight.

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Old 05-30-2009, 09:06 PM   #18
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20" rims is part of the RS package so that should not affect anything. The polished rims are another $470. Where did the other $500 or so come in to play?
IOM is now a premium color for $325
Factory Stripes increased in price
Destination fee also went up.
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