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Old 04-17-2014, 02:39 PM   #1
zim2323
 
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Backup Camera Grid Lines gone after OnStar/XM setup

Anybody else lose the backup camera grid lines after their OnStar/XM setup? Mine was there and working until after I set those up last night. Not sure which did it, or if it was even related. Otherwise, all I did was go through the settings and set both doors to unlock with the remote key. That's all I've done.

I've searched camaro5.com and Google in general and the answers are pretty general with no real solution. I can tell you for a fact that the grid lines were there prior to settings up those two services last night.

I've gone in and tried to turn the 'Symbols', and whatever else I can find in Display and Backup Camera options off, go Home, and then back in and turn on with no change.

*confused*
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Old 04-17-2014, 02:42 PM   #2
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Mine never had grid lines...

Sent from somewhere on the road.
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Old 04-17-2014, 02:42 PM   #3
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I never had the grid lines when I got my '13 1LE in January, I thought it was unusual. I checked my brother-in-law's '13 ZL1 and he doesn't have them, so I thought it was a feature not included with the Camaro.

I'd like to be wrong, though, and get them re-enabled!
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Old 04-17-2014, 02:44 PM   #4
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Me too, I tried looking for any info but still nothing.
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Old 04-17-2014, 02:46 PM   #5
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My guess is that your dealer had already pre-configured/connected XM or OnStar on the car in order to test or demo it. My car was delivered untouched. My guess is that connecting with OnStar somehow turns/disables this feature just based on my limited exposure. Lots of people were saying it was 'removed' on models after 2013 or 2012 because of a lawsuit, but I GUARANTEE that the grid lines were there prior to doing one of those two things. And that would explain why some people have it and some don't. I'm just curious how many that have grid lines (if any) ever setup XM or OnStar.

There has to be an answer to this somewhere. Either a setting I'm missing or an update that's pushed down through one of the services that inadvertently disables or removes that feature.
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Old 04-17-2014, 02:46 PM   #6
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I've read older threads and I don't think gm put the grid on their camera system.

Sent from somewhere on the road.
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Old 04-17-2014, 02:48 PM   #7
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Quote:
Originally Posted by Spektrum View Post
I never had the grid lines when I got my '13 1LE in January, I thought it was unusual. I checked my brother-in-law's '13 ZL1 and he doesn't have them, so I thought it was a feature not included with the Camaro.

I'd like to be wrong, though, and get them re-enabled!
I've been in my friends 2013 ZL1 several times and his grid lines are there. He has XM setup but no OnStar. My bet is OnStar, as it connects to the computer/system to pull vehicle information to send back to dealer for maintenance records.
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Old 04-17-2014, 02:48 PM   #8
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Quote:
Originally Posted by Green Machine View Post
I've read older threads and I don't think gm put the grid on their camera system.

Sent from somewhere on the road.
It was there, I swear! Wish I had a picture prior to last night.
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Old 04-17-2014, 02:56 PM   #9
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Has anyone contacted gm about this for a solid answer? Its odd that they wouldn't be there, my dads '14 Silverado has them, but my 1LE doesn't...why?
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Old 04-17-2014, 03:03 PM   #10
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Has anyone contacted gm about this for a solid answer? Its odd that they wouldn't be there, my dads '14 Silverado has them, but my 1LE doesn't...why?
Like I said, it WAS there, on my new 2014 1LE. Then after OnStar/XM....GONE.

I don't think it has anything to do with "didn't come on/with my car". I think we have to be careful with the wording. I'm PROOF that it IS/WAS there, but something removes or disables it. Again, my guess is OnStar, but if so, I want to know why. Is it an error in how OnStar syncs/configures with the onboard system, or is something else at play here?
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Old 04-17-2014, 03:03 PM   #11
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I have contact one of the GM Support Rep's on here through PM. Waiting on an answer.
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Old 04-17-2014, 03:05 PM   #12
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According to several posts I have read on here, the MyLink system is made by Panasonic and either GM or Panasonic did not want to pay the patent fees associated with using the grid lines on their system so they are not there on the systems. The alerts for the backup sensors still show up so that is what you might have seen.
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Old 04-17-2014, 03:11 PM   #13
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Originally Posted by wocampb View Post
According to several posts I have read on here, the MyLink system is made by Panasonic and either GM or Panasonic did not want to pay the patent fees associated with using the grid lines on their system so they are not there on the systems. The alerts for the backup sensors still show up so that is what you might have seen.
False!

As I've said, I had FULL GRID LINES as well as symbols and sounds.
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Old 04-17-2014, 03:22 PM   #14
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Someone drank the koolaid. Lol jk

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Old 04-17-2014, 03:27 PM   #15
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LOL man, I hope not!!! Otherwise I have serious problems. =)

I'm going to figure this out one way or another. I have a reply from the GM Support Rep with a couple things to try, so I'm going to give that a go and I'll report back.
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Old 04-17-2014, 03:35 PM   #16
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I'm looking forward to hearing their answer!
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Old 04-17-2014, 04:00 PM   #17
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I can't recall ever having the lines show up on my backup camera but I too am interested. It would give us a bit more depth and help judge how far away an object is.
I had the dealer set up the onstar so it may very well have been there before that...
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Old 04-17-2014, 04:15 PM   #18
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I originally had both OnStar and XM radio, but NEVER had any grid lines on my 14-1LE
All it had was the beeping sensor and triangle/explanation mark when you're coming close to an obstacle.
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Old 04-17-2014, 04:16 PM   #19
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From the owners manual see Symbols and Guidelines


Rear Vision Camera (RVC)
Warning: The RVC system does not display children, pedestrians, bicyclists, crossing traffic, animals, or any other object located outside the camera's field of view, below the bumper, or under the vehicle. Perceived distances may be different from actual distances. Do not back the vehicle using only the RVC screen. Failure to use proper care before backing may result in injury, death, or vehicle damage. Always check behind and around the vehicle before backing.

If equipped, the RVC system is designed to help the driver when backing up by displaying a view of the area behind the vehicle. When the key is in ON/RUN and the driver shifts the vehicle into R (Reverse), the video image automatically appears on the infotainment screen. The infotainment screen goes to the previous screen after approximately four seconds once the vehicle is shifted out of R (Reverse).
To see the previous screen sooner, do one of the following:

  • Press a hard key on the infotainment system.
  • Shift into P (Park).
  • Reach a vehicle speed of 8 km/h (5 mph).

Symbols and Guidelines The RVC system may have a feature that lets the driver view symbols on the infotainment screen while using the RVC. The Ultrasonic Rear Park Assist (URPA) system must not be disabled to use the caution symbols. The error message Rear Parking Assist Symbols Unavailable may display if URPA has been disabled and the symbols have been turned on. See Ultrasonic Parking Assist.
The symbols appear and may cover an object when viewing the infotainment screen when an object is detected by the URPA system.
The RVC system may also have a guideline overlay that can help the driver align the vehicle when backing into a parking spot.
To turn the symbols or guidelines on or off:

  1. Shift into P (Park).
  2. Press the CONFIG button.
  3. Select Rear Camera Options.
  4. Select Symbols or Guidelines. The feature is on when a check mark appears next to it.
Rear Vision Camera Error Messages
SERVICE REAR VISION CAMERA SYSTEM This message can display on the infotainment screen when the system is not working properly.
If any other problem occurs or if a problem persists, see your dealer.
Rear Vision Camera Location

The camera is above the license plate.
The area displayed by the camera is limited. It does not display objects that are close to either corner or under the bumper and can vary depending on vehicle orientation or road conditions. Displayed images may be further or closer than they appear.
The following illustrations show the field of view that the camera provides.

  1. View displayed by the camera.

  1. View displayed by the camera.
  2. Corner of the rear bumper.
When the System Does Not Seem to Work Properly The RVC system may not work properly or display a clear image if:
  • It is dark.
  • The sun or the beam of headlamps are shining directly into the camera lens.
  • Ice, snow, mud, or anything else builds up on the camera lens. Clean the lens, rinse it with water, and wipe it with a soft cloth.
  • The back of the vehicle is in an accident. The position and mounting angle of the camera can change or the camera can be affected. Be sure to have the camera and its position and mounting angle checked at your dealer.
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Old 04-17-2014, 04:17 PM   #20
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Never had grid lines.......i got screwed from jump street......lol
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Old 04-17-2014, 04:34 PM   #21
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Well there you have it !!

The RVC system may also have a guideline overlay that can help the driver align the vehicle when backing into a parking spot.
To turn the symbols or guidelines on or off:


  1. Shift into P (Park).
  2. Press the CONFIG button.
  3. Select Rear Camera Options.
  4. Select Symbols or Guidelines. The feature is on when a check mark appears next to it.
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Old 04-17-2014, 04:35 PM   #22
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That book does have some useful info.
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Old 04-17-2014, 04:42 PM   #23
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Quote:
Originally Posted by SSMY1LE View Post
Well there you have it !!

The RVC system may also have a guideline overlay that can help the driver align the vehicle when backing into a parking spot.
To turn the symbols or guidelines on or off:


  1. Shift into P (Park).
  2. Press the CONFIG button.
  3. Select Rear Camera Options.
  4. Select Symbols or Guidelines. The feature is on when a check mark appears next to it.

Thats awesome, thanks!! I just thought we didnt have them, I am heading out now to test and hopefully add!! Will report back!
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Old 04-17-2014, 04:48 PM   #24
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I just checked mine, and it wasn't as mentioned above. I first had to go to 'Display Settings', then RVC settings. Sadly the 'Symbols' box was already checked and I have NEVER had grid lines. Back to square one I guess.
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Old 04-17-2014, 05:23 PM   #25
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Backup Camera Grid Lines gone after OnStar/XM setup

I would try deselecting then selecting and see if that works. If not go see your friendly Chevrolet dealer.
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