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Old 08-30-2012, 08:37 PM   #26
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Quote:
Originally Posted by babytiger View Post
That smell is probably in the fabric top as well. It sucks tram, sorry this is happening to you.
Some febreeze will take care of that.
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Old 08-30-2012, 08:39 PM   #27
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If you end up with the car...I would find someone who does ozone treatments on vehicles.

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Old 08-30-2012, 08:43 PM   #28
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Quote:
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100% Bullshit.

The dealer is an agent of GM. One cannot separate themselves from the other. A dealer ****s up is GM ****ing up. Period, ask any attorney.

Let them fix it, stick it in the sun for a week and see if it still smells like ass.

BBB is the first step, lemon law next if still not resolved. What was the BBB ruling? Sounds like you have met a rep that wont help until ordered to. Some are helpfull and grasp the concept of customer satisfaction. Some are assholes that need a judge to tell them how the situation should be handled.
No ruling from BBB as of yet. Everything is shut down due to storm. GM rep didn't even know he was calling into a disater zone.

My top has been worked on four times replaced once and now has been being repaired due to leak for over three weeks. Did I mention that car has been taking on water... it rained alomst every day this month.
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Old 08-30-2012, 08:44 PM   #29
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Some febreeze will take care of that.
You're a funny guy
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Old 08-30-2012, 08:45 PM   #30
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No ruling from BBB as of yet. Everything is shut down due to storm. GM rep didn't even know he was calling into a disater zone.

My top has been worked on four times replaced once and now has been being repaired due to leak for over three weeks. Did I mention that car has been taking on water... it rained alomst every day this month.

You got the SS minnow there. Maybe it will just float away and save a lot of headache for everyone.

You gonna buy a convertible next time?
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Old 08-30-2012, 09:31 PM   #31
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You got the SS minnow there. Maybe it will just float away and save a lot of headache for everyone.

You gonna buy a convertible next time?
I have about 7 grand in mods... all bought from venders or members here. This development has devestated me. I don;t know if anyone else can relate but I love THIS car, and now it has been ruined!! :(

I should not be penilized cause I PAID FIVE GRAND EXTRA TO HAVE A TOP THAT GOES UP AND DOWN.

To answer your question I don't know. But I do have a low grade 1LE fever.
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Old 08-30-2012, 09:36 PM   #32
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You now have a flood damaged car and will never be the same. Moisture gets everywhere. All of the electronics will have to be replaced. Demand a brand new car. Even if you have all of the work done to make the car run and smell good again, it will still forever be a flood damaged car. Your resale value is out the window. The dealer doesn't have a leg to stand on. Your car might as well have been in Issac. It's the same thing. Call all the way to Detroit if you have to and keep on screaming until they replace your car. I got my Pontiac Grand Prix painted for free by directly calling Michigan. Give them hell!
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Old 08-31-2012, 12:13 AM   #33
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You now have a flood damaged car and will never be the same. Moisture gets everywhere. All of the electronics will have to be replaced. Demand a brand new car. Even if you have all of the work done to make the car run and smell good again, it will still forever be a flood damaged car. Your resale value is out the window. The dealer doesn't have a leg to stand on. Your car might as well have been in Issac. It's the same thing. Call all the way to Detroit if you have to and keep on screaming until they replace your car. I got my Pontiac Grand Prix painted for free by directly calling Michigan. Give them hell!
I asked the service manager why is it "ok" to have the car setting outside taking on water? He said that it was going to get new carpet. I then asked him if he vacuumed the water out the car after he tested to discover the location of the leak, he said absolutely. I asked, Why?! There was silence.

The empty spot is where my car was parked before I discovered it. I was told that it was being moved inside and put on the lift for the storm in case there was a flood.
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Old 08-31-2012, 12:23 AM   #34
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No ruling from BBB as of yet. Everything is shut down due to storm. GM rep didn't even know he was calling into a disater zone.

My top has been worked on four times replaced once and now has been being repaired due to leak for over three weeks. Did I mention that car has been taking on water... it rained alomst every day this month.
The BBB is a joke, its "NOT" a government agency period. All they do is send your complaint to GM, GM responds back to BBB, BBB responds with GM's response to you...... The only way a company gets a low ranking with BBB is if they don't respond to the complaint..

Contact your states Division of Consumer Affairs, start "LEMON LAW" case if applies, try and get local media involvement !
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Old 08-31-2012, 12:23 AM   #35
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Yeah, your resale value is shot. I would demand a new car.
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Old 08-31-2012, 02:06 AM   #36
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Post Guess it is the same for cars...

From here... http://www.bt.cdc.gov/disasters/psa/mold.asp

This is an important message from the U.S. Department of Health and Human Services. When rain or flood waters get into your building, take steps to prevent mold growth. Clean and dry wet items within 48 to 72 hours. Keep wet areas well-ventilated. Discard wet materials that can’t be repaired. If you see or smell mold, clean it with a solution of 1 cup household liquid bleach per 1 gallon of water.


From here... http://www.cdc.gov/mold/dampness_facts.htm

You do not need to know the type of mold growing in your home, and CDC does not recommend or perform routine sampling for molds. No matter what type of mold is present, you should remove it. Since the effect of mold on people can vary greatly, either because of the amount or type of mold, you can not rely on sampling and culturing to know your health risk.
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Old 08-31-2012, 07:22 AM   #37
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The BBB is a joke, its "NOT" a government agency period. All they do is send your complaint to GM, GM responds back to BBB, BBB responds with GM's response to you...... The only way a company gets a low ranking with BBB is if they don't respond to the complaint..

Contact your states Division of Consumer Affairs, start "LEMON LAW" case if applies, try and get local media involvement !
BBB is not a joke. They do an arbitration program. The ruling is binding to GM but not the customer. Don't like the ruling, file for lemon law if you qualify for that. I don't see how this situation would not turn out in a favorable BBB arbitration for you.

The arbitration program is completely different from their dealings with general complaints. Which is just letters going back and forth. This is a formal dispute resolution process. Years (decades) ago in a settlement with the FTC, GM agreed to implement a 3rd party arbitration program. Remember the metric 200 transmissions? End result.... FTC involvement..... BBB arbitration program implemented as a path to pursue unresolved complaints. If you're getting shafted on car problems that have gone rediculous.... BBB arbitrate it.

I good rep won't let it get that far, they will find a solution that satisfies the customer. Unfortunately some don't act until forced to act.
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Old 08-31-2012, 07:41 AM   #38
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Really sorry to hear about your problem - it's dealerships like that which give GM a bad name.
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Old 08-31-2012, 07:55 AM   #39
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Old 08-31-2012, 07:57 AM   #40
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You're a funny guy
So are you tigger.
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Old 08-31-2012, 09:49 AM   #41
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Well the car would not have been there in the first place if it were not for a faulty top. Not like the car was brought there for routine oil change. The only people who seemed concerned that has been standing water in this car for 3 weeks are other car people, nobody else seems to get it.
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Old 08-31-2012, 09:58 AM   #42
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Since I work in Infection Prevention and Control in Healthcare, trust me when I say the only way to get rid of mold is to REMOVE it. Mold only needs food, damp environment and right temperateure to grow and expand. Youre food source would be the seats, top, carpet etc. Plastic, Metal parts would need to be totally cleaned with Bleach. Bleach and a few other Hospital grade chemicals are the only chemicals that will kill mold. Even bleach will not kill all types of mold spores. If you have anyone in family with respiratory problems etc. They would never be able to ride in that car. Basically what I'm saying is the car is a health risk unless it has been completely tore down and cleaned and the FOOD sources have been replaced.
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Old 08-31-2012, 10:14 AM   #43
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Mold and mildew are nothing to mess with and judging by the time the water was puddled in the car and the extreme Summer heat, your car was essentially a greenhouse, thus elevating the growth of it. Properties can be quarantined over mold and mildew because it causes people to get very, very sick. Your car has been in and out of the dealer time and time again and now they have allowed it to sit outside and this happens? Habitual problems with the car that require dealer visits+mold and mildew growth because of the complacency of the dealer=new car. Something has to be done here, it's not your fault.
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Old 08-31-2012, 10:22 AM   #44
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Quote:
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Since I work in Infection Prevention and Control in Healthcare, trust me when I say the only way to get rid of mold is to REMOVE it. Mold only needs food, damp environment and right temperateure to grow and expand. Youre food source would be the seats, top, carpet etc. Plastic, Metal parts would need to be totally cleaned with Bleach. Bleach and a few other Hospital grade chemicals are the only chemicals that will kill mold. Even bleach will not kill all types of mold spores. If you have anyone in family with respiratory problems etc. They would never be able to ride in that car. Basically what I'm saying is the car is a health risk unless it has been completely tore down and cleaned and the FOOD sources have been replaced.
The GM rep told me they have experts that can certify the car as safe. THIS is what I am getting. BTW the wet carpet is still in the car.
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Old 08-31-2012, 10:55 AM   #45
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The GM rep told me they have experts that can certify the car as safe. THIS is what I am getting. BTW the wet carpet is still in the car.

Unless that car has been totally tore down ( and I mean totally ) on the inside and cleaned with the proper chemicals to kill mold ( and not no damn walmart clorox bleach wipes) it will fail a proper health inspection. They could tear out all seats ,carpet and top and replace , but if they fail to clean any of the underlying things that come into contact with those items the mold will grow and expand. This I promise you. We deal with All sorts of diff mold in healthcare. When there is a leak of some sort we must contain the area immediately and we have up to 48 hours to have any and everything effected ripped out or properly cleaned. Drywall, and cieling tiles are the worst. Carpet can be dried if done properly and even then is measured with a moisture meter. In youre case the water has sat too long. It must be replaced.
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Old 08-31-2012, 11:08 AM   #46
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Know any lawyers? If not, maybe you should find one that'll give you a free consultation.

IMO, your beef is with the dealer rather than GM, and (IMO) they owe you a new car...

Your dealer has no fear of the BBB... They are much more likely to respond to the threat of lawsuit. Ask your insurance agent how they handle flooded car claims... I'm sure they would total the car. In fact, if you put in a claim with your insurance company they might even initiate a negligence suit against the dealer.
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Old 08-31-2012, 11:24 AM   #47
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I was contacted yesterday by GM after a BBB claim and basically they stand behind their cars not their dealers. The GM rep says from what he sees a buyback is not in order. Car has been to dealer at least ten times for about 45 days and counting. They still have to replace the water managmnet system and the carpet and whatever else having a moldy car requires.
Hi Tram:

Man, I am so sorry about this latest debacle! I have seen your many, many posts on your "vert" on the other forum page, and I am in your corner.

The dealer really dropped the ball on this one. They may be able to put in an insurance claim and be able to get you into a new car. Of course what the insurance will give you to what you have into it are two different things.

Maybe it would be worth it to "buy an hour" of a lawyer's time that specializes in consumer issues and see what he/she says.

You may want a new car, this one is taking years off your life!

Best of luck man.
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Old 08-31-2012, 11:24 AM   #48
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bummer.! :(
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Old 08-31-2012, 11:42 AM   #49
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Hi Tram:

Man, I am so sorry about this latest debacle! I have seen your many, many posts on your "vert" on the other forum page, and I am in your corner.

The dealer really dropped the ball on this one. They may be able to put in an insurance claim and be able to get you into a new car. Of course what the insurance will give you to what you have into it are two different things.

Maybe it would be worth it to "buy an hour" of a lawyer's time that specializes in consumer issues and see what he/she says.

You may want a new car, this one is taking years off your life!

Best of luck man.
Thanks. I really just want to be done with it. This is a 50 thousand dollar camaro, before mods! The second one I bought in a year.... upgraded from a LLT Vert. I am goin to give GM a shot. I am going to see how and if they get the car back to me. So far GM has bought back a BUNCH of brought back Verts. I am pretty sure that just with my number of warranty issues alone it is a GM problem. A failed water management bag post new top install is the REAL issue. The idiot move by the dealer is just extra heartache.

Question will GM make the dealership buy the new carpet?
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Old 08-31-2012, 11:58 AM   #50
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The dealer's insurance is going to be on the hook for the water damage, they didn't take appropriate action by not sheltering it with a known leak issue.

One person here had a good idea, call your insurance and let them talk to the dealer's insurance. Those folks speak the same language, let them hash it out.
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