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Old 09-07-2012, 09:28 PM   #76
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Read the op
Heh, you could just answer the question too.

OP:
Nope not from Issac from a local dealership

Maybe this is what you're referring to, but it doesn't answer my question. How exactly did the water damage happen. Did it happen during the 3 weeks it was sitting outside BEFORE Isaac? Was there a lot of rain during this time where the water damage? You could be implying that it was caused by the dealership DURING Isaac because they left it outside. There is nothing here that says that "it rained on August 1-2 quite heavily, and that's when the damage occurred". It doesn't say they ran it through the car wash with the top down. There is NO detail on what actually caused the water damage....which is what I was asking.

What concerns should I have with standing water inside of a closed Camaro for three weeks in the heat of the summer? Where can mold grow and what can be done to clean and disinfect the car completely if anything? What effect on the wiring and electronic equipment if any is there? The water that is visible is in the back foot wheel area.


Nothing here talks about how any of the damage occurred either.

I'm not trying to bust your balls here...I am asking a legitimate specific question that I hadn't seen addressed in ANY of your posts.

And, the only reason I asked that is more because of how I think the dealer would have to deal with this damage AND whether it would be taken into account for lemon laws. That's all.
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Old 09-07-2012, 09:30 PM   #77
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Dude it rained everyday for three weeks with the car stored outside with a known leak! Thanks for your advice non the less. Thought the "not from Issac" was pretty clear. Frustrating all around. Sorry I don't sound grateful.
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Old 09-07-2012, 09:33 PM   #78
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Dude it rained everyday for three weeks with the car stored outside with a known leak! Thanks for your advice non the less.
Thank you for answering the question I don't live in New Orleans, so I have no idea what the weather was like 3000 miles away. Which is why I asked.

edit: It's been my impression that there were droughts all around the east/southeast. Hadn't heard anything about rain, except that it was supposed to ruin crops because of all the sudden rain.

Hope your car gets fixed.
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Old 09-08-2012, 09:22 AM   #79
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If it;s not totaled then I'd be looking for all fabric that absorbed moisture to be replaced. Usually, in a case like you have it will grow dew/mold smelling in the car if the carpet goes untreated. I know that from personal experience with my old 96 Z28 T-top car.
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Old 09-08-2012, 11:33 AM   #80
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Like everyone else, sorry this happened to you. I lived in hot humid Dallas and Houston for years. Mold in buildings are a real issue and there were firms that could come to your home, and with a hand held unit measure for mold spores in the air and determine safe levels. Mold and aireborn spores is such an expensive problem to fix that mold abatement was written into my home owners policy.

Only info I can add is when you finally get your car back I suggest you park it outside, top up for two weeks. Then have the car tested for mold spores which could be at an unhealthy level even before you smell something is not right. If after two weeks in the sun mold spores are tested at an unhealthy level, then contact a consumer lawyer as you will have proof the car was not repaired properly. Until you have proof with testing I don't think you have much of a claim. At least you will know one way or another if your mold issue has been corrected.
Best of luck.
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Old 09-08-2012, 11:44 AM   #81
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Old 09-11-2012, 12:24 AM   #82
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Service manager called today. The water bag install is done and the new carpet goes in tomorrow or the next day. Still no mention of a mold remediation. I wonder... is there an official GM process to deal with this sort of issue? For those keeping track the dealership has had this car for 36 days.
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Old 09-11-2012, 05:29 AM   #83
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Most insurance companies will total the vehicle because they do not want to hold responsibility for damage in the future caused by water. There is a nice second option, they total it, give you your money, then buy it back for about $1500 as a salvage title and fix whats wrong and with some luck your car may run great. If not I am sure a buyer will take it from you at a higher salvage price. Ed
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Old 09-11-2012, 05:42 AM   #84
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Old 09-11-2012, 01:30 PM   #85
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GM cust service rep says that there is no devaluation of this car due to water damage caused by dealership.


Surely someone at GM cares and wants a happy customer. Just haven't found them yet. :(
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Old 09-11-2012, 03:54 PM   #86
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GM cust service rep says that there is no devaluation of this car due to water damage caused by dealership.
Incredible!
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Old 09-11-2012, 04:01 PM   #87
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Like many others have said, if I were you I'd lawyer up (and I work for an attorney).
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Old 09-11-2012, 04:03 PM   #88
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Like many others have said, if I were you I'd lawyer up (and I work for an attorney).
Yup, seems like this would be your best option at this point. It might even take as little as a letter to them from a Lawyer to change there mind about helping you out! Good luck!
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Old 09-11-2012, 04:04 PM   #89
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It might even take as little as a letter to them from a Lawyer to change there mind about helping you out!
This. A scare letter could be all that's needed.
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Old 09-11-2012, 04:40 PM   #90
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Thanks guys. As you can see I am trying to give GM a chance to do their job. I know the one person I am dealing with does not represent the entire company. He let it slip that he was waiting on a phone call from a person at the dealership to find out what repairs have been done to my car. That person (name he let slip) is the treasurer?!

I absolutely will use a lawyer if it comes to that. Don't quite think I am there yet, damn close though.

And here I thought that owning my childhood dream, a red convertible camaro would bring me joy. :(
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Old 09-11-2012, 05:05 PM   #91
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“For many buyers, a Camaro Convertible can be a collector car, something they might keep for generations. So we made sure the tops would retain their quality for a long, long time,” said Oppenheiser. “There is great value in a convertible with the original top.”
LOL on Oppenheiser quote. He seems to make up a lot of stuff.
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Old 09-11-2012, 05:59 PM   #92
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Tramtwo, there is a guy on this site that seems to offer help when GM fails to. He goes by Chevrolet Customer Svc and they seem to come in. Usually the persons name is Brandon but I just checked on the thread TPW 8/6 and that one has Ashley on page seven. Maybe if you send them a PM and have then read all this they'll take care of you. Their location is Michigan, so I'm assuming it's Detroit. Give them a shot, in reading things they posted they seem to be decent and wanted us to be happy. Good luck on getting this resolved properly, not the way their trying to do it.
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Old 09-11-2012, 06:03 PM   #93
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Thanks I started there... this has moved way above their pay grade. Once I filed with BBB my GM case was closed and a new one opened but the guy I have now.
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Old 09-11-2012, 06:04 PM   #94
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Thanks guys. As you can see I am trying to give GM a chance to do their job. I know the one person I am dealing with does not represent the entire company. He let it slip that he was waiting on a phone call from a person at the dealership to find out what repairs have been done to my car. That person (name he let slip) is the treasurer?!

I absolutely will use a lawyer if it comes to that. Don't quite think I am there yet, damn close though.

And here I thought that owning my childhood dream, a red convertible camaro would bring me joy. :(
Have you tried PMing the GM Customer Service rep that lurks in the forums here? Forget his account name but you can find him in the TSB section of the site.
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Old 09-11-2012, 06:40 PM   #95
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Sorry, I thought being from Chevy he would have more/better pull then the guy you're dealing with. Good Luck and keep us posted.
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Old 09-11-2012, 08:52 PM   #96
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Thanks I started there... this has moved way above their pay grade. Once I filed with BBB my GM case was closed and a new one opened but the guy I have now.
I too feel your pain... in a way.

I wont bore you with my horror story, you can find it on here and read it yourself.

from what I have learned about the structure of GM Cust Service is this. There are several layers/specialty areas, from regular cust service to bbb claims, to lemon laws/final repairs and so on. The departments dont talk all that well to each other and they are all rather hard to get ahold of on a regular basis. I have been through 5 reps, I finally have one that not only answers the phone 90% of the time I call but also returns my calls and does infact do scheduled call backs.

If I have learned anything its keep on them. Be a pain in their side and dont give up. Like they say, the noisy wheel gets the oil.

Hang in there.
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Old 09-12-2012, 11:14 PM   #97
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Today came and went dealership still has car. I followed up with GM they can not get the dealership to return their calls. My GM rep started to feel me out as to what I would settle for. I want an expert to certify that the car is free of any harmful mold or mildew. I am NOT taking the dealership's or GM's word for it. A leaking car with wet carpet and standing water exposed to the heat of a New Orleans summer for three weeks is sure to be capable of growing something that could make me or my passengers sick . And I'll be damned if I'll expose my 82 year old mom (loves the car especially when we are on surface streets) or my young nieces or nephews to harmful mold.

Man I hope this is all over soon. 37 days and counting to repair a leaking top. :(
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Old 10-08-2012, 05:53 PM   #98
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I have accepted GM's buyback. They will give me credit for what my car stickered originally and apply it to the sticker of ANY GM product.

I never thought this day would arrive.

I could not have endured without all the support. Thanks.

Now I have to de-mod the original car and try and soul-search to see if I will get another convertible.
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Old 10-08-2012, 05:59 PM   #99
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13's are better arent they?
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Old 10-08-2012, 06:01 PM   #100
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13's are better arent they?
WAY less top problems reported... if thats what you mean.
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