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Old 09-12-2012, 10:13 AM   #1
GlennP
 
Drives: 2011 Camaro 2SS
Join Date: Oct 2011
Location: Bridgewater, NJ
Posts: 370
Big +1 to Detailers Domain

I had a tube of Optimum Opti-coat fail and leak in the bag before I ever got to use it. I contacted Phil @ Detailers Domain, shot a picture over, and had a replacement in the mail for free!

Exceptional customer service!

Thanks Phil!!
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Old 09-12-2012, 08:20 PM   #2
Mirror D
 
Drives: Silverado
Join Date: Feb 2012
Location: Dallas, GA
Posts: 41
Quote:
Originally Posted by GlennP View Post
I had a tube of Optimum Opti-coat fail and leak in the bag before I ever got to use it. I contacted Phil @ Detailers Domain, shot a picture over, and had a replacement in the mail for free!

Exceptional customer service!

Thanks Phil!!
Yeah, there was a VERY large batch of them that were faulty from Optimum. I got 3 in a row that were bad from DI before I just ordered directly from Optimum. Remember, if the OC has even the slightest hint of yellow, send it back.
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Old 09-13-2012, 09:38 AM   #3
DetailersDomain

 
Drives: Audi S4
Join Date: Jul 2010
Location: NJ
Posts: 770
no problem at all enjoy.
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