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Cosmetic Maintenance: Washing, Waxing, Detailing, Bodywork, Protection Anything related to keeping your Camaro clean and in good cosmetic condition.

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Old 11-20-2012, 05:29 PM   #1
Onecoolcamaroguy
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Chevy Dealer Bad body work,Says bad Gm Parts

Hello everyone.My 2012 camaro 45th Anniversary edition Camaro with all chevy upgrades,Grill,quarter flares,45th Mats Tire kit everything was rear ended in an accident.I took It to a Chevy Dealer In Cherry Hill,NJ to have it fixed to specs and what a nightmare.They did do a great color match and paint finish but thats it!The impact bar they were paid to paint to specs they left black,1/4 inch gaps all around rear bumper,quarter flares falling off.Rocker panels rattleing around,front flares falling off.,valance panel gouged.I pointed everything out and was very nice.Body shop Manager wanted to fight me.Guess they hate when they get caught committing insurance fraud.They ended up painting the impact bar,retaping rear flares and tried to correct bumper.They then told me that general Motors makes inferior parts and thats why the bumper doesnt fit!I had to repair the rockers.between two sides they left 17 broken and missing rocker retainers and the front flares were never retaped.I ordered new rear bumper brackets and will reinstall myself.GM customer service reps were just a waste of time.Just like when our 2011 coudnt be fixed.If you have any issues get a lemon lawyer like we did!$5500 dollar settlement!I am suing the dealer and naming General Motors as a defendant since its their parts.I also filed with the BBB of NJ,Division of Insurance and banking and Nj division of consumer affairs.i have time dated Photos to prove everything!Plus i caught them painting car parts outside against EPA regulations and have reported them with photos!thats a $10k dollar fine!i guess they should of made good on the car!this is our 5th generation 5 and will be the last.been a Camaro owner since 16 and I am done thanks to general Motors caring less.!
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Old 11-20-2012, 05:36 PM   #2
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Totally agree with you. My chevy dealer boned me on a regular $6000 collision repair recently as well. Definitely same old GM.

*Those who would give up essential liberty to purchase a little temporary safety, deserve neither liberty nor safety*
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Old 11-20-2012, 07:14 PM   #3
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Good ole Mall Chevy !!
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Old 11-20-2012, 07:21 PM   #4
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So the dealer does a crappy repair job and you want to blame GM for defective parts... You have 3 posts all bashing GM over something. Blame the dealer not the manufacturer..
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Old 11-20-2012, 08:42 PM   #5
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So.. since your reverse camera isn't working right... i assume that is from this accident too?

I ask why you are on your 5th Camaro?.. either you can't drive or if you are expecting 100% perfection.. i suggest you just walk...

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Old 11-20-2012, 08:58 PM   #6
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Not sure why you are blaming GM when the dealer did a crappy repair job. I had my bumper replaced, looks great even tho I did have to bring it back a few times before the body shop got it looking right.
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Old 11-20-2012, 09:00 PM   #7
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You guys did read the part where gm customer service did nothing to help right?

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Old 11-20-2012, 09:02 PM   #8
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You guys did read the part where gm customer service did nothing to help right?

*Those who would give up essential liberty to purchase a little temporary safety, deserve neither liberty nor safety*
Why should they since it was accident damage and not a warranty issue?
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Old 11-20-2012, 09:04 PM   #9
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Why should they since it was accident damage and not a warranty issue?

GM would not get involved with anything that doesn't have to deal with warranty work. You can report a dealer to GM for shoddy work though! I could be wrong but once again I don't think GM would get involved.

Personally if I every need anything done to my car paint wise I will go to another body shop....never the dealer again!
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Old 11-20-2012, 09:08 PM   #10
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Sounds like you dealer has a poor body shop, or they are using Aftermarket parts in place of oem to try to increase body shop profits. GM has a price match policy in place for some collsion parts, so with that every bodyshop I know wants the OE parts because they do fit and are the same as production pieces. So do not bash GM when your shop is the one that needs bashing.
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Old 11-20-2012, 09:09 PM   #11
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Why should they since it was accident damage and not a warranty issue?
Valid point. Although they should do something when these dealers are their public interface.

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Old 11-21-2012, 10:16 PM   #12
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There are always 3 sides to a story. Your side, their side and the truth. I am not defending GM or the dealer or the OP. But these type of stories are few and far between. I also agree that if this is your 5th Camaro, you obviously didn't have too bad of an experience before...either that or you meet the definition of insane. Doing the same thing over and over again and expecting different results. Some dealers suck, some are awesome. Just sounds like you found a bad one. Hope the settlement goes in your favor
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Old 11-22-2012, 10:07 AM   #13
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Has anyone else noticed this guy has made only 3 posts, all bashing GM and never comes back to the same thread? Even the two he started... Anyone else thinking what I am?
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Old 11-22-2012, 10:23 AM   #14
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Old 11-22-2012, 01:18 PM   #15
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This is why I don't want to take my Camaro in on a warranty trunk lid repaint. I got the spoiler chips real bad, but for the most part they're hidden under the stock spoiler. I'd rather deal with touchup paint blobs than risk opening the can of worms that is having the dealer repaint the trunk lid under warranty.
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Old 11-22-2012, 01:30 PM   #16
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It's the repair shop. I have replaced my front bumper cover twice on my Camaro, had it repainted (once doing it myself) and always remove and reinstall it myself carefully and taking note as to where every screw, retainer, and bracket goes. I even lay out all the hardware on a flat 12" x 24" piece of plywood in the position I removed them to assure I don't miss anything.

The results, perfect fit. On the other hand, my truck got repaired and the shop didn't install my front bumper cover on correctly creasing the passenger side corner. This is why I do it myself, nobody else is going to give a shit like I do about my shit.
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Old 11-22-2012, 02:45 PM   #17
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Quote:
Originally Posted by stikSS View Post
So.. since your reverse camera isn't working right... i assume that is from this accident too?

I ask why you are on your 5th Camaro?.. either you can't drive or if you are expecting 100% perfection.. i suggest you just walk...

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Or he really likes Camaros, and can afford 5? I sugguest you walk, your attitude isn't welcome here.
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Old 11-23-2012, 03:22 PM   #18
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Quote:
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It's the repair shop. I have replaced my front bumper cover twice on my Camaro, had it repainted (once doing it myself) and always remove and reinstall it myself carefully and taking note as to where every screw, retainer, and bracket goes. I even lay out all the hardware on a flat 12" x 24" piece of plywood in the position I removed them to assure I don't miss anything.

The results, perfect fit. On the other hand, my truck got repaired and the shop didn't install my front bumper cover on correctly creasing the passenger side corner. This is why I do it myself, nobody else is going to give a shit like I do about my shit.
Hear, hear.

I'm taking my trunk lid to the dealer afterall, but they're allowing me to take JUST the trunk lid itself while I can keep my car at the house.

At least now if they f*ck up, they'll only f*ck up the trunk lid, lol.
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