Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums - Camaro5.com
 
Hines Performance (HPE)
Go Back   Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums - Camaro5.com > General Camaro Forums > Camaro Price | Ordering | Tracking | Dealers Discussions

Camaro Price | Ordering | Tracking | Dealers Discussions Discuss pricing and ordering experiences.

Reply
 
Thread Tools
Old 11-21-2012, 11:49 AM   #1
willhe64

 
willhe64's Avatar
 
Drives: 2012 45th Vert, 2011 4x4, 9sec Vega
Join Date: Mar 2012
Location: Canada
Posts: 1,905
Sales managers, ugh.

There are a lot of negative buying experiences posted here. Most of them seem to be about the sales manager.

I've bought 4 vehicles in the last 3 years and I have been to dozens of dealers looking. I have always liked my salesman but I've yet to meet a Sales Manager who didn't make me want to wash my hands and count my fingers after shaking their hands.

I'm sure they are hired for their ability to maximize profit no matter what, people skills be damned. And to be fair, they are the ones who have to defend the departments bottom line to the owner every month. But they are such sleazeballs, they seemed to ruin a lot of peoples purchases.

What say you? Car salespeople are welcome to chime in. Please.
__________________
I feel it only fair to warn you, I have a black belt in CAPS LOCK.
willhe64 is offline   Reply With Quote
Old 11-21-2012, 11:59 AM   #2
~Stacy~


 
~Stacy~'s Avatar
 
Drives: 10 camaro 13 cruze
Join Date: Jan 2010
Location: Stevens Point, WI
Posts: 5,526
sales managers

I have been lucky dealing with the same sales manager since 2005. The Pontiac dealership closed up where he was at so I tagged him to his new dealership and purchased my camaro through him. I have made friends at the new dealership the last 3 years so it's kind of cool. If he ever quit I would probably buy thru Rodgers Chevy. I had lots of bad experiences thru dealerships and so far only two have pleased me 100 percent
~Stacy~ is offline   Reply With Quote
Old 11-21-2012, 12:17 PM   #3
Jonster
 
Jonster's Avatar
 
Drives: '12 2ss IOM Camaro Vert
Join Date: Sep 2012
Location: Mooresville, NC
Posts: 469
I can always tell when people are being genuinely nice or fake nice. I find it hard to believe that every salesperson is 100% stoked and excited to GET YOU INTO THAT CAR YOU WANT. Sometimes the fake nice just get annoying after a while.
Jonster is offline   Reply With Quote
Old 11-21-2012, 04:39 PM   #4
LRJet35
 
LRJet35's Avatar
 
Drives: 2013 2SS RS 1LE
Join Date: Nov 2012
Location: Eastern PA
Posts: 246
I went to one dealership to inquire about ordering a '13 1LE. I already had the car priced and knew the invoice price etc. The salesman insisted they had to stick to MSRP on the order, and while I was asking about pricing and how close to invoice price they could get, one of the managers came and told me (very rudely) that they only make $800 on one of these cars at MSRP (was $42,500 for the car I was ordering). When I presented him with the invoice price I had and was questioning whether maybe I had the wrong numbers somehow, he printed out a price sheet and pointed out the invoice vs MSRP on a standard SS with no options and said "I'm sorry I was wrong, it's only $700". He then proceeded to very rudely tell me that $700 wasn't a good profit on a $43,000 car. After that professional exchange the salesman started telling me about how the people that come in and try to get good deals on expensive cars (corvette ZR1) instead of just paying full price are dicks and they have the money so they should just pay it. He said he'd rather sell 10 cruizes to "good" people then 1 corvette etc to a "rich a**hole". The sales manager also told me I wouldn't be able to get a 1LE until next spring. I left that dealership, went 10 miles down the road and placed my order for my car. I got it for under MSRP and the car will be built mid December.

It's amazing to me how someone trying to sell you a $43,000 item can be so totally oblivious to customer service and general professionalism. And this from a dealership that is supposed to be one of the major sellers of corvettes and camaros on the area.
LRJet35 is offline   Reply With Quote
Old 11-21-2012, 05:11 PM   #5
ec1990

 
Drives: 2012 AGM SS
Join Date: Jun 2012
Location: Las Vegas
Posts: 1,412
Quote:
Originally Posted by LRJet35 View Post
I went to one dealership to inquire about ordering a '13 1LE. I already had the car priced and knew the invoice price etc. The salesman insisted they had to stick to MSRP on the order, and while I was asking about pricing and how close to invoice price they could get, one of the managers came and told me (very rudely) that they only make $800 on one of these cars at MSRP (was $42,500 for the car I was ordering). When I presented him with the invoice price I had and was questioning whether maybe I had the wrong numbers somehow, he printed out a price sheet and pointed out the invoice vs MSRP on a standard SS with no options and said "I'm sorry I was wrong, it's only $700". He then proceeded to very rudely tell me that $700 wasn't a good profit on a $43,000 car. After that professional exchange the salesman started telling me about how the people that come in and try to get good deals on expensive cars (corvette ZR1) instead of just paying full price are dicks and they have the money so they should just pay it. He said he'd rather sell 10 cruizes to "good" people then 1 corvette etc to a "rich a**hole". The sales manager also told me I wouldn't be able to get a 1LE until next spring. I left that dealership, went 10 miles down the road and placed my order for my car. I got it for under MSRP and the car will be built mid December.

It's amazing to me how someone trying to sell you a $43,000 item can be so totally oblivious to customer service and general professionalism. And this from a dealership that is supposed to be one of the major sellers of corvettes and camaros on the area.
That's pretty ridiculous, especially since even at invoice the dealer is making money still.

But it seems many dealers get into it for the business and forget how personal buying a car is, at least I think it should be. Just seems wrong to buy a car from a place and never return.
ec1990 is offline   Reply With Quote
Old 11-21-2012, 05:27 PM   #6
Mr. iNCREDIBLE


 
Mr. iNCREDIBLE's Avatar
 
Drives: 2012 2SS/RS Convertible
Join Date: Aug 2012
Location: SoCal Baby...
Posts: 2,314
Quote:
Originally Posted by LRJet35 View Post
I went to one dealership to inquire about ordering a '13 1LE. I already had the car priced and knew the invoice price etc. The salesman insisted they had to stick to MSRP on the order, and while I was asking about pricing and how close to invoice price they could get, one of the managers came and told me (very rudely) that they only make $800 on one of these cars at MSRP (was $42,500 for the car I was ordering). When I presented him with the invoice price I had and was questioning whether maybe I had the wrong numbers somehow, he printed out a price sheet and pointed out the invoice vs MSRP on a standard SS with no options and said "I'm sorry I was wrong, it's only $700". He then proceeded to very rudely tell me that $700 wasn't a good profit on a $43,000 car. After that professional exchange the salesman started telling me about how the people that come in and try to get good deals on expensive cars (corvette ZR1) instead of just paying full price are dicks and they have the money so they should just pay it. He said he'd rather sell 10 cruizes to "good" people then 1 corvette etc to a "rich a**hole". The sales manager also told me I wouldn't be able to get a 1LE until next spring. I left that dealership, went 10 miles down the road and placed my order for my car. I got it for under MSRP and the car will be built mid December.

It's amazing to me how someone trying to sell you a $43,000 item can be so totally oblivious to customer service and general professionalism. And this from a dealership that is supposed to be one of the major sellers of corvettes and camaros on the area.

guess that the salesman has never stopped to consider why wealthy people have wealth, aside from the lottery winners and silver spoon babies, most truly wealthy people work hard for their wealth and don't "just buy it" at MSRP.

I have a long time friend who is truly wealthy, started with nothing 25 years ago, and I mean nothing, he was living in the back of a Beverage Warehouse Store on a cot..

Today he has an 8 figure income, owns 8 jewelry stores and has what I consider true wealth.

he drives a 10 year old car, has owned the same house for 18 years, and is putting 2 kids thru college, and his third will be starting next year.

This guy goes into Costco and Sam's Club and negotiates prices, doesn't always drive them down, but he seldom if ever pays "sticker" or retail for anything.

I watched him brow beat a Toyota dealer down from an MSRP of $22K on a 2010 Camry for his oldest daughter to $18,900 OTD. truly an amazing thing to watch.. No anger, no cursing, simple man to man negotiating tactics..
__________________
"A world 100% full of Prius drivers is still 100% addicted to oil. " ~ E. Musk

Last edited by Mr. iNCREDIBLE; 11-21-2012 at 11:50 PM.
Mr. iNCREDIBLE is offline   Reply With Quote
Old 11-21-2012, 05:30 PM   #7
midnighter
Account Suspended
 
Drives: nothing
Join Date: Nov 2010
Location: a hole
Posts: 21,173
The managers are the actual snake. The salepersons are only trying to make ends meet after giving the managers their fat cut out of every sale.
midnighter is offline   Reply With Quote
Old 11-21-2012, 06:04 PM   #8
pincoin
Camaro owner since 1982
 
pincoin's Avatar
 
Drives: 2012 Camaro 2SS-RS Conv IBM L99
Join Date: Jul 2009
Location: PA
Posts: 1,579
Just walk out and find better. Takes more time but sometimes its worth it, sometimes not.
__________________
2012 Camaro RS-SS Conv IBM, L99
1968 Camaro RS Coupe 327 AT
1968 Camaro RS-SS Conv, sold 1993
pincoin is offline   Reply With Quote
Old 11-21-2012, 09:02 PM   #9
willhe64

 
willhe64's Avatar
 
Drives: 2012 45th Vert, 2011 4x4, 9sec Vega
Join Date: Mar 2012
Location: Canada
Posts: 1,905
Oh how they love to break out the dealer invoice and piss and moan. The dealer invoice is a bullshit document too. Has nothing to do with the price they pay for the car or the profit they make on it. There are rebates and kickbacks and bonuses and other "incentives" that get paid back to the dealer.
__________________
I feel it only fair to warn you, I have a black belt in CAPS LOCK.
willhe64 is offline   Reply With Quote
Old 11-25-2012, 12:04 AM   #10
JimE


 
JimE's Avatar
 
Drives: 2013 2SS/RS/1LE
Join Date: Apr 2010
Location: St Louis, MO
Posts: 2,261
nm
__________________
Perm-a-grin in place.....
JimE is offline   Reply With Quote
Old 11-26-2012, 07:08 PM   #11
jperaino
 
Drives: 2013 Camaro 2SS Convertible
Join Date: Apr 2012
Location: NJ
Posts: 133
Invoice means nothing. It is only a guide. The dealer has many other incentives plus holdback which bring down his true cost of the car. I got my 2SS for $800 under invoive and the dealer still made more than $700. I forgot more about cars than most dealer sales managers will ever know,
jperaino is offline   Reply With Quote
Old 11-26-2012, 07:13 PM   #12
dkp2LT


 
dkp2LT's Avatar
 
Drives: '10 2LT/RS, '13 GT/CS, '10 Flex
Join Date: Feb 2012
Location: Kansas City, MO & Del Mar, CA
Posts: 2,502
I've read that the only two who really know how much the dealer paid for a new car is the dealership owner and God. As previously stated, invoice is only a guide.
dkp2LT is offline   Reply With Quote
 
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 11:31 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.