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Old 01-03-2013, 03:33 PM   #1
bowtiefamily
 
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Unhappy Zl1 problems? Need help!

OK, First I ordered my car on Oct. 10, 2012 and took delivery on 12/31/2012. It was delivered to the dealer at 2:30 P.M. and I took delivery at 5:15 P.M. Ok now here we go. First I noticed the rear passenger side rim was scratched. Then I started seeing scratches on the drivers side rear tire on the 1/4 panel. Then scratches on the roof above the driver's side door. The dealer was closing so I just took it home and the next day I pulled it outside and there was scratches all over the entire car. Even on the insert on the hood. I truly believe that this was done during transport. There are more than 30 spots of scratches. I can see the scratches but can't feel them. I then noticed a scratch in the windshield on the passenger side that was about four inches long and I could feel it!

Ok, I also put the car in neutral set the parking brake ( Manual trans) got out and then back in. The car was parked on a slope and once the parking brake was released the car did not roll and it felt like the rear brakes were dragging. I pulled on the brake and released it again and then it released the rear brakes.

Then, when driving the car at stop lights I could smell burnt oil coming through the vents with the heat on. I know it is new however I don't understand how the oil smell was there. Is this why people are using catch cans?

I have ordered this car for the third time and finally received it and it has been so stressful. Comments please!
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Old 01-03-2013, 03:36 PM   #2
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Ill be camping outside your dealership for answers!!!
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Old 01-03-2013, 03:38 PM   #3
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sorry to hear that man. very frustrating when buying a new car and having those kind of problems right off the bat. I would be talking with your dealer and see how they handle it.
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Old 01-03-2013, 03:41 PM   #4
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Take it back to the dealer, express concerns. They can't and Won't do anything until it is brought to thier attention. Sorry you are having problems.
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Old 01-03-2013, 03:48 PM   #5
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Yes...TAKE IT BACK TO THE DEALER and show them what you see, they should fix it for you without any questions!!! You paid good money and you should get good quality!!
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Old 01-03-2013, 03:49 PM   #6
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Here's was my paint issue, again was my paint issue, becuase I let them know about it and then took it in to them and showed them. They fixed it without question, yes this was about 20 days after I had the car.

http://www.camaro5.com/forums/showthread.php?t=253639
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Old 01-03-2013, 03:50 PM   #7
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Sorry I did not say it first. It is at the dealer now and they said they "should" be able to get most of the scratches out and then they were going to get a new rim ( three month back order ). Then they said the windshield was an easy fix. "?" and then the brake is an adjustment. Which I understand that. I am just wondering if I should return and reoder another one or deal with this one.
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Old 01-03-2013, 03:52 PM   #8
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Quote:
Originally Posted by bowtiefamily View Post
Sorry I did not say it first. It is at the dealer now and they said they "should" be able to get most of the scratches out and then they were going to get a new rim ( three month back order ). Then they said the windshield was an easy fix. "?" and then the brake is an adjustment. Which I understand that. I am just wondering if I should return and reoder another one or deal with this one.
Expect longer on the stock rim or have them take it to a rim repair shop.
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Old 01-03-2013, 03:56 PM   #9
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I don't get it, dealer doesn't want to make warranty repairs? Things happen all the time and it shouldn't discourage you from enjoying your car.. I could list the things that I've taken my car in for repairs but it doesn't bother me all too much. GM customer service has been very great, even compensating me for my troubles when I didn't even expect it.. Stop stressing and take it in to the dealer and maybe call GM to get a case# attached to your repairs..
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Old 01-03-2013, 03:57 PM   #10
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Expect longer on the stock rim or have them take it to a rim repair shop.
My wife and I are both car people and she does not want a refinished wheel. Also did you smell the burnt oil smell when you stopped or did you smell it during the break in period?
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Old 01-03-2013, 04:01 PM   #11
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I don't get it, dealer doesn't want to make warranty repairs? Things happen all the time and it shouldn't discourage you from enjoying your car.. I could list the things that I've taken my car in for repairs but it doesn't bother me all too much. GM customer service has been very great, even compensating me for my troubles when I didn't even expect it.. Stop stressing and take it in to the dealer and maybe call GM to get a case# attached to your repairs..
Calling GM I will. I did not think of that. Thanks. The dealer is willing to work with us. The dealer is really good I am just worried about the paint and windshield ok well all of it. This is the third new camaro we have bought from them and they treat us well. I just wasn't sure if I should return the car and get a new one. because the buffing of the paint will be taking off some of the clear coat. I plan on having this car forever.
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Old 01-03-2013, 04:08 PM   #12
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SamHouseIII, Did your dealer repaint those spots or did they buff them out?
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Old 01-03-2013, 04:19 PM   #13
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My wife and I are both car people and she does not want a refinished wheel. Also did you smell the burnt oil smell when you stopped or did you smell it during the break in period?
I wouldn't want one either, just an option, I will wait till I can order a new one for mine, Curbed it..

Now I have smelled rubber/oil LIKE smells only after pushing her hard in both speed and braking, but the smell is normal...to me it smelled more like belts that had slipped. I did find out this was the brakes and they were not brandished yet.

Either way I see you have it back at the dealer, I am sure it is killing you not to have it after all this wait and having the issues you are, HAVE Faith my frined and ENJOY the ride, cause it is FUN
If this dealer can't do it, take it to one that can.
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Old 01-03-2013, 04:21 PM   #14
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Ok, I also put the car in neutral set the parking brake ( Manual trans) got out and then back in. The car was parked on a slope and once the parking brake was released the car did not roll and it felt like the rear brakes were dragging. I pulled on the brake and released it again and then it released the rear brakes.

This could be the Hill Start Assist you are seeing
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Old 01-03-2013, 04:22 PM   #15
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Old 01-03-2013, 04:23 PM   #16
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SamHouseIII, Did your dealer repaint those spots or did they buff them out?
They buffed them out. Heck I was scared to let them touch it, but they did it right!
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Old 01-03-2013, 04:25 PM   #17
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To tell you the truth, the ZL1 is a technical wonder and I am still trying to live up to what the car can do, sadly I will never be the driver this car can handle.
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Old 01-03-2013, 04:27 PM   #18
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This could be the Hill Start Assist you are seeing[/QUOTE]

I did not even think of that! Thanks for your replies. I love this car and followed it from the birth. I first odered one in 2011 but the cancelled the Imperial blue. I am sure you remember that. This is the thrid 5th gen camaro we have owned. And still own the 2SS ( Manual trans ) that is my wifes car. Name:  cell pics 153.jpg
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Old 01-03-2013, 04:32 PM   #19
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Mine has scratches on the spoiler, front fender, and deck lid. Also on the CF hood insert. I pointed out to the dealer this comes from them attempting to do a wash job with brushes, sponges, rags, etc. that I equate to 30 grit sandpaper. They know not to wash my cars but did this one for delivery, and failed. They said they would take care of it and they will.
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Old 01-03-2013, 05:06 PM   #20
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Well as bad as it is for everyone it is nice to know that I am not the only one.
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Old 01-03-2013, 08:06 PM   #21
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My wife and I are both car people and she does not want a refinished wheel. Also did you smell the burnt oil smell when you stopped or did you smell it during the break in period?
...I am sorry to hear about your issues. Address your issues with both customer service and the dealership. The car has a distinct foul odor during the first week or so of operation, my belief it is from the burnshing of the brake pads and hardwear. Make sure you read about the break in period for the brake lining. Good luck...
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Old 01-03-2013, 09:41 PM   #22
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The sales manager was not happy that I declined the clean up since mine sat for 2 months in the initial quality hold, but the customer rep said I did the right thing. I washed mine at home. Sorry to hear about the scratches. If they can't be felt, they can be removed by careful polishing. Lets face it, they don't follow the recommendations in the detailing section of this forum.
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Old 01-05-2013, 01:57 AM   #23
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Thanks for all the support! I just got the car back today...the Blue Ray paint was glistening in the sun. My dealer really made me happy with how well they fixed the car. My hat is off to them and the Camaro build team. Driving that car even super slow on the 5 mile ride home was exhilarating. I can't wait for Spring!
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Old 01-05-2013, 09:31 AM   #24
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Thanks for all the support! I just got the car back today...the Blue Ray paint was glistening in the sun. My dealer really made me happy with how well they fixed the car. My hat is off to them and the Camaro build team. Driving that car even super slow on the 5 mile ride home was exhilarating. I can't wait for Spring!
Glad you got it taken care of.
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Old 01-05-2013, 09:42 AM   #25
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there was a zl1 here that had a rim damaged in transport. they said it was a back order as well. it's a shame they don't have some of these for back up in case of these situations.
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