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Old 01-17-2013, 09:47 AM   #1
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Thumbs up Thank You Dylan@ adams polishes

I bought the large container of the american paste wax.....i had stored the applicator since the time i bought it i noticed the wax was very soggy and did not apply well...i emailed dylan and got a responce back right away! We narrowed it down to that the applicator was being stored in the case that caused the problem. Even though it was my fault he sent me a container of the wax and a applicator and got it today! thanks dylan!
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Old 01-17-2013, 11:54 AM   #2
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I had an issue to when storing the pad inside the container, the pad almost looked molded (black dots) and begain to pit. Adams should note somewhere on the container that the pad should not be stored in the container after use.

So I lost out on a pad as I discarded it before contacting Adams, not sure why I did that
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Old 01-17-2013, 01:15 PM   #3
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Quote:
Originally Posted by nyrfan View Post
I had an issue to when storing the pad inside the container, the pad almost looked molded (black dots) and begain to pit. Adams should note somewhere on the container that the pad should not be stored in the container after use.

So I lost out on a pad as I discarded it before contacting Adams, not sure why I did that
i did this as well, stored the pad with the wax, and it molded.
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Old 01-17-2013, 01:16 PM   #4
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Originally Posted by camaro2lt View Post
I bought the large container of the american paste wax.....i had stored the applicator since the time i bought it i noticed the wax was very soggy and did not apply well...i emailed dylan and got a responce back right away! We narrowed it down to that the applicator was being stored in the case that caused the problem. Even though it was my fault he sent me a container of the wax and a applicator and got it today! thanks dylan!
Adams is a great company. Like I have said before, I dont mind sending them my money at anytime. Great products, and even better customer service! Dylan is the man
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Old 01-17-2013, 01:29 PM   #5
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Adams is a great company. Like I have said before, I dont mind sending them my money at anytime. Great products, and even better customer service! Dylan is the man
I know if I contacted them they would have replaced the pad, I have no idea why I didn't.
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Old 01-17-2013, 01:31 PM   #6
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Great customer service. When I have the money I definitely will be buying their products
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Old 01-17-2013, 01:35 PM   #7
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I know if I contacted them they would have replaced the pad, I have no idea why I didn't.
i didnt contact them either. but its was my fault, but as others i didnt know it wasnt supposed to stay in the container after use, even though it was shipped inside of it.
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Old 01-17-2013, 06:57 PM   #8
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yea mine had all black specs i tried cleaning it with all purpose spray but they will not come off
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Old 01-17-2013, 08:43 PM   #9
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yea mine had all black specs i tried cleaning it with all purpose spray but they will not come off
same here.
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Old 01-17-2013, 09:42 PM   #10
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Dylan is awesome, but glad i checked my Americana lol Stuff is awesome but isnt cheap either
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Old 03-27-2013, 05:35 PM   #11
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Thanks for all the compliments guys. Happy to have your business and do our best to help you out where we can.

Quote:
Originally Posted by nyrfan View Post
Adams should note somewhere on the container that the pad should not be stored in the container after use.
There actually is an insert in each pot that separates the applicator and wax during shipment. Says right at the bottom not to store in the tub... we started adding these about a year ago I believe.

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Old 03-27-2013, 05:51 PM   #12
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Thanks for all the compliments guys. Happy to have your business and do our best to help you out where we can.



There actually is an insert in each pot that separates the applicator and wax during shipment. Says right at the bottom not to store in the tub... we started adding these about a year ago I believe.

Attachment 490270
yah mine did not come with this insert. mine came with an almost clear wax paper kind of thing in it.
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Old 03-27-2013, 05:57 PM   #13
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yah mine did not come with this insert. mine came with an almost clear wax paper kind of thing in it.
Mine came the same as yours, no notice. Just wax paper.


Sent from my 2SS/RS
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Old 03-28-2013, 04:33 PM   #14
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Mine came the same as yours, no notice. Just wax paper.


Sent from my 2SS/RS
exactly what mine looked like. thanks for posting a pic.
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