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Old 02-22-2013, 02:42 PM   #1
cybercoaster

 
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GMPartsdirect - what a joke

OK - so I heard this site can be a little off on the shipping charges. Take a look at this, a $21 part is $100 shipping! Got rid of the $21 part and the big item and most expensive item comes out to $12 shipping. No thanks GMPARTDIRECT
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Old 02-22-2013, 02:46 PM   #2
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Ouch.
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Old 02-22-2013, 02:56 PM   #3
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Read it again. You really saved $13.34 by ordering from them!!!

I'd spend the $100 on gas and drive up and get it myself!
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Old 02-22-2013, 03:03 PM   #4
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It says 'Approx' - so it could be mo money!
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Old 02-22-2013, 03:05 PM   #5
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Yeah GM Parts direct used to be a lot better than it is now. It seems they are really sticking it to people when it comes to shipping. I have found it much nicer to deal with Patrick at GM Parts House.
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Old 02-22-2013, 03:25 PM   #6
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Try it again $12.95 shipping for me.

In most cases, gmpartsdirect.com total price (delivered to your business or home) is less than GM wholesale. Compare our prices with your local dealer. If you find these parts delivered to your door cheaper online, please let us know.



GM
Part #CategoryDescriptionPack QtyUnit PriceQuantityTotal Qty OrderedExt.
PriceYOU
SAVECore ChargeTOTAL*22937305 Lid,Panel,Tailgate PLATE1$21.04 1$21.04$13.34$0.00$21.04 Shipping & Processing & Handling:$12.95
Your Total Charges:$33.99
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Old 02-22-2013, 03:29 PM   #7
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I did try again. It says $12.95 for shipping up to the last screen to PAY. then it changes to $100ish. I dropped the Hot Wheels emblem and just got the arm rest. Thought I could save money by ordering 2 items on one order. Nope.
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Old 02-22-2013, 04:07 PM   #8
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Give them a call or shoot them an e-mail sounds like a web site problem.
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Old 02-22-2013, 04:20 PM   #9
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Give them a call or shoot them an e-mail sounds like a web site problem.
I've ordered from there a couple of times and have never had any funny issues like that.
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Old 02-22-2013, 06:43 PM   #10
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I also ordered a couple items from them at once and shipping only went up 3 bucks per item and shipping was fast...
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Old 02-22-2013, 08:03 PM   #11
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The only problem I have had with them is the restocking fee
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Old 02-22-2013, 08:07 PM   #12
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I think it's funny that rather than pick up a phone and call them to inform them of the error people just get on public forums and bash them..

no computer program is perfect, no database is 100% accurate and when dealing with 10s of thousands of parts mistakes happen..
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Old 02-22-2013, 08:31 PM   #13
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Originally Posted by cybercoaster View Post
OK - so I heard this site can be a little off on the shipping charges. Take a look at this, a $21 part is $100 shipping! Got rid of the $21 part and the big item and most expensive item comes out to $12 shipping. No thanks GMPARTDIRECT
For anyone familiar with technology, this is clearly a programming or configuration error that would be addressed by simply calling them for assistance or even sending them an email. I'll bet that would really appreciate being told about this issue so they could get their IT team moving to diagnose and fix the problem....
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Old 02-22-2013, 10:46 PM   #14
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For OEM parts I've been really pleased with www.gmpartshous.com


Sent from my iPad because I've been sucked into the terrible but inescapable black hole that is Apple inc.
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