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Old 04-16-2013, 07:22 PM   #35
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Originally Posted by Blakk11SS View Post
I've read a few posts for the TSB on the Squeaky noise from HVAC blower motor/fan and it sounds ugly. They get up in there under the dash with a saw and cut the blower fan out and then put a new fan assembly in and screw it down. It's been said that it will run quiet for awhile and then begin making noise again. good luck with that one
Squeaky blower motors have been around forever. Mine would only do it when it was cold out. So when I took it in to get fixed it was warm and wouldn't do it. They made me bring it back when it was doing it. Its a sixty mile trip for me. I was pretty frosted about that. I mean the service advisor knows I was a Chev tech for ten years and know how things work. Didn't make any difference.
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Old 04-16-2013, 07:31 PM   #36
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My exact experience when I showed them a TSB for an issue my car was having
Mine never heard of Dexos1, and didn't want to know about it. Never went back
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Old 04-16-2013, 07:42 PM   #37
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My thought was that I might be helping them in case they've never heard about the issues I listed.

I guess I'll still do my research, but keep my item list up my sleeve as a "ace in the hole" in case a dealership tries to tell me "oh, that's just normal".

I do have to reiterate that I've NOT had a problem with this dealership I'm going to. They've been nothing but nice to me so far and have done good work as far as I'm concerned.

So, I'm not anticipating having an issue with things getting done to my satisfaction.

But, based on the advice that some of you that have worked in the service department have given on this thread, I'll keep my research to myself next time and just play the part of a dumb customer. I certainly don't want the dealership/tech to misinterpret my attempt to help out as being an attempt to get freebies.
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Old 04-16-2013, 07:56 PM   #38
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I would not be happy if they just took your list and worked it. just because you have a symptom and there is an issue with that same symptom with a TSP, does not mean you have the problem that the TSB fixes.

I would hope the dealership has at least semi profession mechanics, technicians or what ever the thin skinned folks in the department are calling themselves today, who will do the proper troubleshooting to verify that the symptoms are are from the problems provided TSB's and not something else that is causing similar issues.

Personally, I would of turned the car in, waited to see what they stated, and only then provided the TSB's if the problem's weren't fixed.
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Old 04-16-2013, 08:02 PM   #39
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Originally Posted by Retro69 View Post
Squeaky blower motors have been around forever. Mine would only do it when it was cold out. So when I took it in to get fixed it was warm and wouldn't do it. They made me bring it back when it was doing it. Its a sixty mile trip for me. I was pretty frosted about that. I mean the service advisor knows I was a Chev tech for ten years and know how things work. Didn't make any difference.
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is the housing accessible on 5 Gens? Fix back in the day was to drill into the unit and lubricate it, as you probably know
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Old 04-16-2013, 08:15 PM   #40
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I used to work as a service writer and the second guy in this thread is right, I used to just write a short description to give the tech a idea of what the problem was, sometimes I would staple the customer note to the back of the work order, mostly for laughs because alot of tech's get a little turned off when people try to tell them how to do there jobs...LOL. I know customers were trying to be helpful but sometimes it doesn't get percieved that way by the techs. I know some would look for a few seconds and then toss these things to the side. alot are big on recreating the issue at the time of service. anyone that has ever worked in a service department know how these things go.
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Old 04-16-2013, 11:50 PM   #41
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is the housing accessible on 5 Gens? Fix back in the day was to drill into the unit and lubricate it, as you probably know
I'm really not sure. I had it replaced under warranty so I had no opportunity to get to know more about how they're put together.

Yeah, back in the day we would give a customer-pay repair the option of drilling and oiling the rear bushing to give them a cheaper way out. Usually worked well.


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Old 04-17-2013, 12:24 AM   #42
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was it at sunset????? Yea I have freaked a couple of service departments as well. The one I use down here at baydo's is getting use to me lol. It helps that I have the parts department to the point where they know who I am when I call.
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Old 04-17-2013, 12:30 AM   #43
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Just wanted to point out that a computer analyst is not an Engineer.
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Old 04-17-2013, 12:35 AM   #44
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And it is possible I read your post and got the wrong vibe from it. Email/Forums don't properly convey intent or emotion.
No, no...I wasn't implying you were being a douche, just explaining the dealer mindset. I'd be a douche, too!
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Old 04-17-2013, 02:55 AM   #45
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Just wanted to point out that a computer analyst is not an Engineer.
That depends on the definition. Is a software engineer not an engineer either? The role of a computer analyst may very well involve engineering software.
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Old 04-17-2013, 05:37 AM   #46
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I thought Sheldon Cooper didnt drive? Sounds like he does now.......
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Old 04-17-2013, 05:46 AM   #47
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Glad that the dealer for my current car is not easily freaked out. I recently had a bit of trouble with my car and so I did a bunch of stuff to it that was due anyway. I changed the spark plugs, replaced the battery, cleaned the air filter, cleaned the TB, tested the MAF, and a few other things. When I detailed everything I had done and the results to my service manager his only reply was, "You do a lot more than most people."

I also find that when I let guys know I can do a bit for myself that I am treated a bit more seriously and will walk when I am not.
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Old 04-17-2013, 01:04 PM   #48
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That depends on the definition. Is a software engineer not an engineer either? The role of a computer analyst may very well involve engineering software.
I engineer infrastructure solutions and resolve issues with that infrastructure if they come up (which is where the analyst part comes in).

So yes.... in my world, you can be both, and often must.
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Old 04-17-2013, 01:05 PM   #49
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I thought Sheldon Cooper didnt drive? Sounds like he does now.......
lol.......

My favorite show in fact!

And you aren't the first to call me "sheldon"..
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Old 04-17-2013, 01:09 PM   #50
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I would not be happy if they just took your list and worked it. just because you have a symptom and there is an issue with that same symptom with a TSP, does not mean you have the problem that the TSB fixes.

I would hope the dealership has at least semi profession mechanics, technicians or what ever the thin skinned folks in the department are calling themselves today, who will do the proper troubleshooting to verify that the symptoms are are from the problems provided TSB's and not something else that is causing similar issues.

Personally, I would of turned the car in, waited to see what they stated, and only then provided the TSB's if the problem's weren't fixed.
Neither would I. I would also hope that they do their own troubleshooting. I was just including my research in the hopes it would help, not to confuse or to say that my opinion is the correct one.
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Old 04-17-2013, 07:08 PM   #51
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I thought Sheldon Cooper didnt drive? Sounds like he does now.......
Awesome!! I was thinking the same thing! No offense to the OP. The world needs functional CDO'ers (notice I used your version). Great thread! Very entertaining and I'll be following to see what the end result is...P.S. stay off euclid ave. LOL
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