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Old 05-20-2014, 10:39 PM   #1
charlie46
 
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Strut failure?

Every time I hit a bump at speed sounds like the windshield on the drivers side is going to crack , I believe it's on the compression cycle or can it be on the rebound ? Anyone with similar issues? Please help!
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Old 05-20-2014, 10:42 PM   #2
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I had this, the dealer checked it out and found nothing. Long story short, they need to remove the strut and manually move it then they will see that it has failed.
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Old 05-21-2014, 06:53 AM   #3
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My rear shock failed at 1,700 miles.
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Old 05-21-2014, 10:22 AM   #4
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I have an earlier post on this subject. I have an appointment set for the 28th, and will give an update then.
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Old 05-21-2014, 03:43 PM   #5
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Quote:
Originally Posted by charlie46 View Post
Every time I hit a bump at speed sounds like the windshield on the drivers side is going to crack , I believe it's on the compression cycle or can it be on the rebound ? Anyone with similar issues? Please help!
I realize how displeasing it can be when faced with a strut concern like this charlie46, and though you're seeking thoughts and opinions, I would be happy to communicate this situation with the designated Customer Experience Manager at your preferred dealer if you feel an official diagnosis is necessary. Feel free to message us privately if you'd like to proceed, or discuss this situation further.

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Old 05-22-2014, 11:18 AM   #6
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I realize how displeasing it can be when faced with a strut concern like this charlie46, and though you're seeking thoughts and opinions, I would be happy to communicate this situation with the designated Customer Experience Manager at your preferred dealer if you feel an official diagnosis is necessary. Feel free to message us privately if you'd like to proceed, or discuss this situation further.

William R.
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Made an appointment 5/27/14 thanks for your concern.
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Old 05-22-2014, 07:36 PM   #7
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Made an appointment 5/27/14 thanks for your concern.
Great to hear about your appointment. We'll look forward to any further updates you can provide regarding your visit.

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Old 05-27-2014, 12:09 PM   #8
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We'll came back from my appointment disappointed , the tech could not find anything wrong with suspension after test driving car and trying to replicate the noise. On the way home sure enough hit a bump and again sounded like my windshield was going to crack!
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Old 05-27-2014, 02:33 PM   #9
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That sucks, can you drive someone in the car with you and show them yourself?
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Old 05-27-2014, 02:42 PM   #10
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That sucks, can you drive someone in the car with you and show them yourself?
The manager told the tech to put it on the left, but instead took it out for a took it drive if I would of known I would of joined him.
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Old 05-27-2014, 03:11 PM   #11
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I am going to have someone ride with me, I saw another tread on the topic. It may have something to do with an upper spring insulator. I'll keep you posted.
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Old 05-27-2014, 07:12 PM   #12
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Originally Posted by charlie46 View Post
We'll came back from my appointment disappointed , the tech could not find anything wrong with suspension after test driving car and trying to replicate the noise. On the way home sure enough hit a bump and again sounded like my windshield was going to crack!
Oh no!

Sorry about your lingering concerns. If you'd like me to communicate this to the dealer, please contact me privately. Here to help!

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Old 05-28-2014, 05:48 PM   #13
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Oh no!

Sorry about your lingering concerns. If you'd like me to communicate this to the dealer, please contact me privately. Here to help!

William R.
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I'm going to try one more time with this dealer , if they can't trouble shoot the problem I'll bring it to another dealer
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Old 05-29-2014, 06:09 PM   #14
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I'm going to try one more time with this dealer , if they can't trouble shoot the problem I'll bring it to another dealer
Not a problem,

Keep me posted on where this matter stands moving forward.

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Old 05-31-2014, 07:58 PM   #15
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The manager told the tech to put it on the left, but instead took it out for a took it drive if I would of known I would of joined him.
the best thing is to bring the mechanic with you and find a bump to replicate the sound. turn off radio and all accessories.

if the guy only works with, what he reads from your complaint, how can he reproduce or look for the sound you experience?

the more you tell him,like,at what speed, rain or shine; he'll be able to focus on your complaint.is it hard to steer after the bump?you loose control,of steering, noise from the front or back..

make that tech search and work hard to look for your problem.

Good luck.
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Old 06-02-2014, 11:21 AM   #16
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Has any one hit their bump stops when you bottom out your suspension and what does it sound like ? Maybe that's the problem I'm having ? Sounds like the windshield is going to crack?
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Old 06-03-2014, 04:17 PM   #17
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I set an appointment for someone to ride with me! I took the lead tech for a ride to the bumps that make the noise and he heard it! They want my car next week, appointment has been set, including a loaner! He said that they will get it fixed! I'll follow up when I know more.
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Old 06-03-2014, 05:24 PM   #18
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Originally Posted by wadewatkins3 View Post
I set an appointment for someone to ride with me! I took the lead tech for a ride to the bumps that make the noise and he heard it! They want my car next week, appointment has been set, including a loaner! He said that they will get it fixed! I'll follow up when I know more.
Yes please keep me posted!
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Old 06-03-2014, 08:55 PM   #19
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I set an appointment for someone to ride with me! I took the lead tech for a ride to the bumps that make the noise and he heard it! They want my car next week, appointment has been set, including a loaner! He said that they will get it fixed! I'll follow up when I know more.
Thanks for the update,

Great to hear that you have a ride along scheduled. Keep us up to date.

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Old 06-11-2014, 05:56 PM   #20
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did you resolve your problem????? need some follow up on this..
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Old 06-11-2014, 09:25 PM   #21
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Here's a TSB regarding the issue:

Document ID: 3405388
#PIC5819A
2013 Camaro Built After October 1, 2012

Condition / Concern


On vehicles built after October 1, 2012 a repetitive clicking or popping noise may be heard in the front of the vehicle at low speeds.

Recommendation / Instructions

Replace the front strut or struts. Parts have been revised and all old stock was purged.

IMPORTANT: Do NOT replace the upper mount - it is NOT the cause of the condition.

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Old 06-11-2014, 09:30 PM   #22
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wow! that's good to know. Thanks

Last edited by 29er; 06-12-2014 at 06:19 PM.
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Old 06-12-2014, 02:43 PM   #23
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My car is now at the dealership and I am in a rental! I expect to know additional information soon and will follow up!
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Old 06-12-2014, 08:50 PM   #24
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My car is now at the dealership and I am in a rental! I expect to know additional information soon and will follow up!
Glad you're in a rental!

Thanks for the information and keep us posted .

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Old 06-13-2014, 12:51 PM   #25
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I just got a call from the dealership, both struts are not working at all, the struts are blown out!!!!!!! I had 18 miles on the car when I hit a bump and got a loud bang. Replacement struts are on order and I should have the car back early next week.
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