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Old 06-13-2013, 03:11 PM   #1
Nutro


 
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Chuck Nash Chevrolet in San Marcos, Texas blew my motor up! *Update on Pg. 17*

If anyone hasn't seen this thread yet:

http://www.camaro5.com/forums/showthread.php?t=299556

****STAY AWAY FROM CHUCK NASH CHEVROLET IN SAN MARCOS, TEXAS****

I took my car to the dealer for the lifter noises. The dealer decided to install a new cam and lifters. The moron mechanic did not install the cam correctly I guess. They have been VERY vague with the reason this happened and not very forthcoming at all with details.

I just got a call from the service manager and he said:

"The tip of the cam sensor broke and that caused the motor to lose timing. When it lost timing, the valve might have contacted the piston. We ordered new valves and are having them overnighted to us so we can get the car fixed."

He kept mentioning how HARD and DILIGENTLY they are working on my car for a favorable outcome.

I told him I wanted a new motor and if not, they can keep the car and GM can buy me out of it.

I am SO friggin pissed and upset. I DO NOT want a "repaired" motor.

If the guy can't install a damn camshaft, how in the bloody hell do they expect to "rebuild" the heads? No way.

EDIT:

























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Old 06-13-2013, 03:15 PM   #2
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Good luck with that...
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Old 06-13-2013, 03:19 PM   #3
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Damn dude, that blows! Good luck with your fight. I would want a new motor or at least something they didn't touch internally.
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Old 06-13-2013, 03:20 PM   #4
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Old 06-13-2013, 03:22 PM   #5
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I've read where GM has replaced motors due to reasons not as major as the OP's.

What about the piston that slapped the valve? I would push for a new motor if it was myself.
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Old 06-13-2013, 03:23 PM   #6
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that sucks man. i hope everything works out for you! push for the new engine!!!!
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Old 06-13-2013, 03:26 PM   #7
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The engine you would get, would be a rebuilt or refurbished one most likely anyway, but it would be better than what you have.

I would push for them to replace the whole unit, rather than continuing repair the block that had real damage.
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Old 06-13-2013, 03:33 PM   #8
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Man, I'd be furious...
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Old 06-13-2013, 03:34 PM   #9
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Agreed, the piston may be damaged, is the cam sensor located internal to anything or is all external and the parts just ended up on the floor?

Yeah, replace my engine, you farked it up.
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Old 06-13-2013, 03:54 PM   #10
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IF the valve(s) hit the piston due to the loss of timing, what damage was done to the piston(s).

At the very least, I'd ask to see the damaged parts and ask what kind of warranty the repaired engine will have.
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Old 06-13-2013, 04:02 PM   #11
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If they dug into your engine, they will be providing you with a running car. Pretty clear cut.
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Old 06-13-2013, 04:05 PM   #12
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Cam sensor is only to tell the PCM the position...it has NOTHING to do with cam timing....that is done with the chain and gears and any simple backyard mechanic can do it so he is filling you full of BS. This is what makes the "stealership" list. BS'ing customers drives me nuts.....and it is so prevalent.

They think all car owners now days are clueless.

Good luck, but demand a new motor. PTV interference is not good.

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Old 06-13-2013, 04:12 PM   #13
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Here's my reasoning behind not replacing the entire motor; though I know some really dont care, but its no longer a matching serial # to the car. If they blew my motor, and opted to replace it, 2 things would happen. Theyd install an LS7 in it at cost and exclude ALL labor charges, OR get me another car.
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Old 06-13-2013, 04:17 PM   #14
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Quote:
Originally Posted by CoolStoryBro View Post
if this is an automatic, it has the L99 and the actuator can easily be installed incorrectly if not paying attention.
Yup its an L99.

I just pulled into the dealership now. Gonna see if they have the heads off.
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Old 06-13-2013, 04:37 PM   #15
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Wow! Every ****ing piston has a valve hit mark! One is pretty bad. I took pics. Headed home now.
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Old 06-13-2013, 04:47 PM   #16
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[QUOTE=1LEMayhem;6666651]I've read where GM has replaced motors due to reasons not as major as the OP's.

Funny that you should mention that. When I took mine in for the oil cooler coolant leak thing, I was told by the service manager (a good friend and one I trust 100%) that if the threads could not be tapped properly on the block, GM was recommending engine replacement. But your valvetrain blowing apart and causing PTV contact only warrants repair.........and not even considering pistons!?
What I call that, I cannot say on this forum! So I'll just use this:

Ya gotta push for a complete rebuild or new engine! They blew it up, they gotta fix it and fix it right! Whether you get that is a coin toss.......but keep after them. Good luck.
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Old 06-13-2013, 04:51 PM   #17
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Man I thought still waiting for my car since March 13th sucked....you have me beat ! Sorry for your situation. Hang tight, one of the customer service reps will drop in and throw you a rainbow and hug.

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Old 06-13-2013, 04:57 PM   #18
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I'm waiting to hear from the GM rep in here.....
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Old 06-13-2013, 04:57 PM   #19
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Old 06-13-2013, 05:00 PM   #20
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On another note I hope they got u n a nice loaner!!
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Old 06-13-2013, 05:01 PM   #21
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Man I thought still waiting for my car since March 13th sucked....you have me beat ! Sorry for you situation. Hang tight, one of the customer service reps will drop in and throw you a rainbow and hug.
I agree, you need to ask for a meeting with the dealers factory service representative, he is the only one with the authority to make this right for you.
I wish you luck.
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Old 06-13-2013, 05:01 PM   #22
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Quote:
Originally Posted by Wizard1183 View Post
Here's my reasoning behind not replacing the entire motor; though I know some really dont care, but its no longer a matching serial # to the car. If they blew my motor, and opted to replace it, 2 things would happen. Theyd install an LS7 in it at cost and exclude ALL labor charges, OR get me another car.
No chance on earth either one of those would happen.


Nutro good luck with your situation, i hope they step up and do the right thing
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Old 06-13-2013, 05:01 PM   #23
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That really sucks man I would look further into this about getting a new engine.
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Old 06-13-2013, 05:12 PM   #24
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Quote:
Originally Posted by Wizard1183 View Post
Here's my reasoning behind not replacing the entire motor; though I know some really dont care, but its no longer a matching serial # to the car. If they blew my motor, and opted to replace it, 2 things would happen. Theyd install an LS7 in it at cost and exclude ALL labor charges, OR get me another car.
+1! Very well said!!!
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Old 06-13-2013, 05:14 PM   #25
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you are entitled to new parts, anything that was damaged. if you push for the engine, which is understandable, it is now the dealers fault and they are the ones to foot the bill.


mistakes happen, give them the chance to make it right.
The same dealer that JUST told me that damage to the top of the pistons is "Nothing to worry about sir, it won't affect performance"?


Pics are loading..
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