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Old 06-13-2013, 08:38 PM   #51
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This is just upsetting the crap out of me. If I had the money to just install an aftermarket cam, tune etc etc I would do it and be done with all of this crap.

Is there a corporate email or number I can call or is it all funneled through GM "Customer Service" and my "District Rep"?
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Old 06-13-2013, 08:56 PM   #52
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Hope they drain the oil properly, some of that antifreez will seep past the ring gaps, thats rough workmanship, could at least drained block plug before removing heads.
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Old 06-13-2013, 10:52 PM   #53
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and to think, there was nothing wrong with it in the beginning, it just made a little bit of noise for 2-3 minutes when cold which you could barely hear over the modified exhaust. hardly any excuse to tear the engine apart,

the old adage, if it aint broke then don't fix it..

this is why I don't buy used cars.
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Old 06-13-2013, 11:05 PM   #54
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Spread the word, folks!

https://www.facebook.com/gm.lied
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Old 06-13-2013, 11:13 PM   #55
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I'm thinking if the car was modified your lucky the dealer is doing anything....am i wrong?
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Old 06-13-2013, 11:22 PM   #56
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the cost of putting in a new engine in his car is negligible, but i drive a duramax, bone stock and heard horror storys of guys that had a performance box but took it off before going in to the dealer, the dealer said the on board computer ratted out the trucks owner that it did have a performance box on it at one time..no warranty work.
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Old 06-13-2013, 11:33 PM   #57
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Have them buy it back, get a new 5.0 and be done with it. A lawyer won't do much on this, been there before with the 04 F150s problems back in 05. Sorry to hear I know the feeling.
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Old 06-13-2013, 11:33 PM   #58
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Originally Posted by CoolStoryBro View Post
this isn't "GM" this is that dealer.

I understand the anger but there has to be some level of maturity.\


it's not common practice nor necessary to "drain the block" An oil change is required and the coolant would be drained from the oil pan. I won't get too deep into this as there are far too many keyboard engineers on this forum.

as i mentioned before, you should allow them to make it right.
I've been getting the run around from this dealer since this started. I agree with you to a point but GM saying they won't replace the motor when the pistons obviously took a hit? Then they say it's because the dealer told them that the car is heavily modified? They are both full of shit.

Plus, Facebook won't let me name it "Chuck Nash lied"
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Old 06-13-2013, 11:34 PM   #59
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Have them buy it back, get a new 5.0 and be done with it. A lawyer won't do much on this, been there before with the 04 F150s problems back in 05. Sorry to hear I know the feeling.
District Rep said GM won't buy it from me because it's "Fixable" but wouldn't comment as to what degree "Fixable" is.
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Old 06-13-2013, 11:39 PM   #60
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Call Chevrolet and report the problem with head quarters that would be my first step.
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Old 06-13-2013, 11:42 PM   #61
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Call Chevrolet and report the problem with head quarters that would be my first step.
I tried several times today to do just that. Every time I was told that my "District Rep" would need to handle it.
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Old 06-13-2013, 11:42 PM   #62
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Wow, I hope you get it right. I'm never going to Chuck Nash, for sure.
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Old 06-13-2013, 11:45 PM   #63
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They should be replacing the pistons as well to make it right.
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Old 06-13-2013, 11:53 PM   #64
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The dent is cosmetic right now maybe, but once heat is applied (cylinder firing) it's a whole new ballgame. I don't feel you are entitled to a replacement engine. however, the pistons should at least be thoroughly inspected and the ones with extremely minor cosmetic damage could be disregarded but the ones that have a full dent or "extra valve relief" i think should be pushed to be replaced. I wish you luck in a fair resolution, the cool head will always come out ahead. so keep to your facts and push for getting your car back the way it came in, minus the lifter issue.
Right on, man. We all have our opinions and I can respect yours. I'm not going irate with with the dealer or the District Rep. I spoke to them very calmly and matter-of-fact.

I still think the pistons AT THE LEAST need to be replaced.

I think if you were in my shoes, you'd have a slightly different opinion. It's easy to armchair QB it when it isn't your car, time or property.
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Old 06-14-2013, 12:07 AM   #65
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i also had a bad experience with this dealership when i had the noise coming from the rear end. took several trips before they could hear it then when they finally got the parts in they didnt get all the parts needed. took over a week before i got my car back. never been back since. hope everything works out.
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Old 06-14-2013, 12:16 AM   #66
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Seriously...it looks worse than it is. The pistons, rods and bearings are fine. The valves need replaced, and guides checked. Really, it's a basic repair, in the scheme of things. Let them fix the car before you make an irrational decision. I had a bad incident with NOS on my 5.0. Same result as you. I broke it in the morning, had it running by late afternoon. Did the work in my apartment garage.

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Old 06-14-2013, 12:16 AM   #67
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Get a lawyer. Then have the lawyer contact them and watch the magic happen!
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Old 06-14-2013, 12:21 AM   #68
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i also had a bad experience with this dealership when i had the noise coming from the rear end. took several trips before they could hear it then when they finally got the parts in they didnt get all the parts needed. took over a week before i got my car back. never been back since. hope everything works out.
That sucks, man. I actually really like Larry over there in Service, too. I get all of my parts from Richard in the parts dept as well. Oh well, I guess I'll find another dealer after all of this.
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Old 06-14-2013, 12:21 AM   #69
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whoever promised you a new motor when this repair fails, get it in writing! make sure someone is held accountable!
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Old 06-14-2013, 07:51 AM   #70
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this blows with out a doubt, i would go for a new motor but dont expect it to happen. i would settle on a set of all new valves and pistons. as was mentioned when heat is applied cosmetic issues become something more. especially as i believe there are hypereutectic pistons (not positive) any heavy knock and your ****ed. personally i feel this would be a reasonable fix. i would be very un trusting of a dealership that was dumb enough to say the tech was unhappy about fixing it. after it is all said and done i would write a letter to gm about your total experience. never underestimate what a hand written letter will do!
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Old 06-14-2013, 08:44 AM   #71
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The pictures almost got a tear out of me... wtf man...
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Old 06-14-2013, 09:14 AM   #72
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That antifreeze is rotting/etching every minute it is left in there....that's a whole other problem.
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Old 06-14-2013, 09:26 AM   #73
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Anyone know where to get the best deal on a lightly used 2012-2013 Mustang 5.0?
Buy mine 7K miles! Sucks to hear about shitty service at dealerships.
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Old 06-14-2013, 09:45 AM   #74
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i also had a bad experience with this dealership when i had the noise coming from the rear end. took several trips before they could hear it then when they finally got the parts in they didnt get all the parts needed. took over a week before i got my car back. never been back since. hope everything works out.
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That sucks, man. I actually really like Larry over there in Service, too. I get all of my parts from Richard in the parts dept as well. Oh well, I guess I'll find another dealer after all of this.
It would be helpful if you would share your situation in this thread: http://www.camaro5.com/forums/showthread.php?t=297724 so others have a point of reference when they're looking for service in the Austin/San Marcos, TX area. It's stickied at the top of this sub-forum.
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Old 06-14-2013, 09:54 AM   #75
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Unhappy

With all the oil in the Cylinder heads ,looks like he should have had a catch can on it.Sad looking motor.

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If anyone hasn't seen this thread yet:

http://www.camaro5.com/forums/showthread.php?t=299556

****STAY AWAY FROM CHUCK NASH CHEVROLET IN SAN MARCOS, TEXAS****

I took my car to the dealer for the lifter noises. The dealer decided to install a new cam and lifters. The moron mechanic did not install the cam correctly I guess. They have been VERY vague with the reason this happened and not very forthcoming at all with details.

I just got a call from the service manager and he said:

"The tip of the cam sensor broke and that caused the motor to lose timing. When it lost timing, the valve might have contacted the piston. We ordered new valves and are having them overnighted to us so we can get the car fixed."

He kept mentioning how HARD and DILIGENTLY they are working on my car for a favorable outcome.

I told him I wanted a new motor and if not, they can keep the car and GM can buy me out of it.

I am SO friggin pissed and upset. I DO NOT want a "repaired" motor.

If the guy can't install a damn camshaft, how in the bloody hell do they expect to "rebuild" the heads? No way.

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