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Old 06-20-2013, 08:28 AM   #1
nyrfan
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Is it just me or does it seem certain vendors on C5 seem to be going downhill?

From cursing out customers & name calling, to selling cheap product that constantly needs warranty work, to boaderline plagiarism, to unscrupulous selling tactics, the list goes on and on.

On one hand I am happy when I see this because it pushes me to the few good remaining venders left but on the other hand it’s really disturbing. Do vendors think they continue to get away with crap like this and stay in business? In just the past 2 weeks I have taken 3 vendors off my list of companies I would buy from and 2 of them I have purchased from in the past.

I’m not going to name the bad, unscrupulous vendors, but I will give a shout out to some of the few (and I know everyone will have their own) that seem to go above and beyond to do what’s right for their customers (in no particular order):

Apex Speed (The whole damn crew)
Maureen from Rodgers
FSP (Matt) - Not sure how this man deals with me after the grief /questions I've put him through, lol!
River City Creations (Lupe)
Southwest Speed (Ivan)
Tampa Tuning (Phil)
Ofer (what the heck is Ofer’s name anyway, LOL)
Emblems Pro
Jucied

Here’s to hoping these vendors stick with their current business strategy and continue to do right by their customers!
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Old 06-20-2013, 08:35 AM   #2
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Might want to add the OP of this thread and any other that are responding...http://www.camaro5.com/forums/showthread.php?t=302871

I'd also caution against singling out only the vendors you've personally done business with when you start a thread like this one. IMO you should probably spend some time in the Vendor Feedback thread as well.
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Old 06-20-2013, 08:37 AM   #3
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Originally Posted by ItsBroke View Post
Might want to add the OP of this thread and any other that are responding...http://www.camaro5.com/forums/showthread.php?t=302871

I'd also caution against singling out only the vendors you've personally done business with when you start a thread like this one. IMO you should probably spend some time in the Vendor Feedback thread as well.
I've spent time in the feedback section and have posted there on several occasions. Also, I can name compaines I've dealt with, it's my opinion. Nothing wrong to give props where props is due! In fact a couple of the companies in my list I never even purchased from, just had correspondence with them.
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Old 06-20-2013, 08:38 AM   #4
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I would have to agree with your "good list" when dealing with Apex, Maureen, Matt, and Juiced. They're all great. Haven't dealt with the others so I can't really give an opinion. In my own personal experience, I would also add Kyle at BMR and the guys at Pfadt to the list of good vendors.....or would they be considered more of a manufacturer??? Well, either way, they are "good peeps" to deal with too!!!
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Old 06-20-2013, 08:48 AM   #5
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It's always easier to find the negitive then the positive, and nobody can make everybody happy, there will always be those customers that are never happy, because in reality they think their everyday life sucks..

And more bad experiences get headlines then positive. I also think some people feed on the negitive (like a cancer) and they don't even have any experience with the situation or product..

It's easier to throw someone under the bus, then it is to help them up, and dust them off..

Just my .02


Oh, and no I don't think the vendors on C5 are going down hill, I think the members have gone down hill..
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Old 06-20-2013, 08:52 AM   #6
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Originally Posted by ToolFan66 View Post
It's always easier to find the negitive then the positive, and nobody can make everybody happy, there will always be those customers that are never happy, because in reality they think their everyday life sucks..

And more bad experiences get headlines then positive. I also think some people feed on the negitive (like a cancer) and they don't even have any experience with the situation or product..

It's easier to throw someone under the bus, then it is to help them up, and dust them off..

Just my .02
Agreed and this is why I am not naming any of the vendors I feel have taken a turn in the wrong direction, you can just assume they are not on my list becasue I have never dealt with them. And I know not everyone can make eveyone happy but I guess I am just shocked at some of the stuff I am seeing and reading lately.
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Old 06-20-2013, 08:54 AM   #7
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What does this thread hope to accomplish?
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Old 06-20-2013, 09:02 AM   #8
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I would add Maryland Speed, Jannetty Racing and Ohio-Speed to the list of good vendors.
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Old 06-20-2013, 09:05 AM   #9
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What does this thread hope to accomplish?
So are you saying you never have a conversation, that accomplish's nothing?
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Old 06-20-2013, 09:08 AM   #10
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So are you saying you never have a conversation, that accomplish's nothing?
Nah, I talk to myself all the time! Lol
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Old 06-20-2013, 09:09 AM   #11
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I do believe it's "River City Creations" not "rice city". Just correcting for Lupe's sake.
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Old 06-20-2013, 09:10 AM   #12
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Nah, I talk to myself all the time! Lol

hahahaha!!
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Old 06-20-2013, 09:22 AM   #13
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Here's the thing about reviews and customer service... goes back long before the internet...

If you get good service you might tell a few people.

But if you get bad service you will tell everyone that will listen... even the people behind you waiting in line at the grocery store.

So be careful of who you listen to.
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Old 06-20-2013, 09:23 AM   #14
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Matt @ FSP is great!
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Old 06-20-2013, 09:28 AM   #15
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People are 10x more likely to give out bad reviews when they have a negative experience than they are to give out a good review when they have a positive experience. I usually take the bad reviews with a grain of salt if there are only a few of them. If there are a lot then I take a much closer look at the product/vendor.

It would be useful to have a field for vendor ratings on their accounts at this site like we all have the iTrader rating.
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Old 06-20-2013, 09:30 AM   #16
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Here's the thing about reviews and customer service... goes back long before the internet...

If you get good service you might tell a few people.

But if you get bad service you will tell everyone that will listen... even the people behind you waiting in line at the grocery store.

So be careful of who you listen to.
Agreed, and this is why I am not bashing a single vendor, just pointing out an overall observation of things I've seen lately.
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Old 06-20-2013, 09:44 AM   #17
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I would have to agree with your "good list" when dealing with Apex, Maureen, Matt, and Juiced. They're all great. Haven't dealt with the others so I can't really give an opinion. In my own personal experience, I would also add Kyle at BMR and the guys at Pfadt to the list of good vendors.....or would they be considered more of a manufacturer??? Well, either way, they are "good peeps" to deal with too!!!
Thanks for the good words Keith!
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Old 06-20-2013, 10:12 AM   #18
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Ofer's name is Ofer...
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Old 06-20-2013, 10:13 AM   #19
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Ofer's name is Ofer...
Lol, I though it was just a nickname.


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Old 06-20-2013, 11:02 AM   #20
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Lol, I though it was just a nickname.


Sent from my 2SS/RS
no, its his real name
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Old 06-20-2013, 11:06 AM   #21
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And it's pronounced offer....not Oh-fer
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Old 06-20-2013, 11:16 AM   #22
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I'd say the vendors are pretty good on this site. If they didn't have things for my truck, they knew who did and sent me there.

CAI, Inc. and EmblemPros.com are especially good vendors.
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Old 06-20-2013, 01:20 PM   #23
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I don't fault the vendors themselves as much as I fault their pricing. I know the 5th gen Camaro is a hot car and the big thing out - but sometimes you'd think the products were built with 24k gold or made from the tears of baby unicorns. I wish I had the ability to make and produce products because frankly I'd have products with realistic pricing instead of just blatant gouging.

My favorite example, without naming names, is a vendor that sells a back-lit LED bowtie for the Camaro for $140. There is an equivalent product for the Chevy Cruze (and unfortunately, it's a different size than our Camaro rear bowtie) and it sells on ebay for less than $20. I'm sorry, but seeing that if it were any vehicle I could get it for $20 REALLY turns me off from spending $140 just because it's for a Camaro.

I always heard people complain about the "Corvette tax" on the aftermarket products, but it appears the 5th gen has introduced the "2010+ Camaro tax" as well.
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Old 06-20-2013, 01:39 PM   #24
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I don't fault the vendors themselves as much as I fault their pricing. I know the 5th gen Camaro is a hot car and the big thing out - but sometimes you'd think the products were built with 24k gold or made from the tears of baby unicorns. I wish I had the ability to make and produce products because frankly I'd have products with realistic pricing instead of just blatant gouging.

My favorite example, without naming names, is a vendor that sells a back-lit LED bowtie for the Camaro for $140. There is an equivalent product for the Chevy Cruze (and unfortunately, it's a different size than our Camaro rear bowtie) and it sells on ebay for less than $20. I'm sorry, but seeing that if it were any vehicle I could get it for $20 REALLY turns me off from spending $140 just because it's for a Camaro.

I always heard people complain about the "Corvette tax" on the aftermarket products, but it appears the 5th gen has introduced the "2010+ Camaro tax" as well.

Well put.

Also gets me when they say "here is my price, but will meet any others you find"......
No give me your best price.
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Old 06-20-2013, 01:42 PM   #25
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Well put.

Also gets me when they say "here is my price, but will meet any others you find"......
No give me your best price.
They would sell a hell of a lot more stuff also if they dropped these stupidly
high prices, if they were selling more it would make up for the drop in price.
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