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Old 06-20-2013, 09:36 AM   #1
Jonster
 
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JD Power Associate Initial Study

http://autos.jdpower.com/ratings/quality.htm

Mustang and Camaro tied

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Old 06-20-2013, 11:01 AM   #2
Ringo64
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The CTS is a compact car? Really? I thought it was a mid-size sedan.
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Old 06-20-2013, 04:22 PM   #3
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Geez, isn't it great that we have such an array of high performance, reliable, and driveable cars to choose from? For you old enough, think back to the early 80s when all cars, especially the American ones were underpowered, bad handling total pieces of shit! I've got to say, GM, Ford and Dodge have really stepped up to the plate.
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Old 06-21-2013, 10:32 AM   #4
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Improving quality?
GMC and Chevy? Yes. Ford and Dodge? Not so much.
Just be glad you don't have a Scion!

June 19, 2013 at 4:24 pm
GM, Chrysler boost positions in J.D. Power quality study




  • Karl Henkel
  • The Detroit News
Three of General Motors Co.’s four U.S. brands improved their quality rankings in 2013, and all but two domestic auto brands boosted or maintained their positions in the annual J.D. Power & Associates Initial Quality Study standings announced Wednesday.


General Motors Co. for the first time topped Toyota Motor Corp. and Honda Motor Co. — perennial pacesetters on the influential list — for highest quality among automakers. And GM’s GMC brand finished second only to Porsche.
All four of GM’s brands — GMC, Chevrolet, Cadillac and Buick — beat the industry average in the study, which measures problems per 100 vehicles in the first 90 days of ownership.
Automakers averaged 113 problems per 100 vehicles in 2013.
GMC, at 90 problems per 100 vehicles, jumped 10 spots in this year’s rankings, finishing second overall behind Porsche, which had 80 problems per 100 cars. Chevrolet, ranked as the fifth-highest rated brand, had 97 problems per 100; Cadillac, which fell 10 spots compared to 2012, had 108 problems; and Buick, up two spots, had 109.
“GMC has never been higher than ninth,” said David Sargent, vice president of global automotive at J.D. Power, at an Automotive Press Association event in Detroit on Wednesday. “The big trucks — phenomenal in terms of their quality.”
Sargent noted that GM benefited from extremely high-quality trucks, but that a high number of new vehicle launches in 2014 will make it unlikely GM can maintain the same quality numbers next year.
Ford Motor Co.’s Lincoln luxury brand matched the industry average of 113 problems. Ford vehicles, however, were dragged down by the problematic infotainment system MyFord Touch; they averaged 131 problems per 100 cars and finished 27th in this year’s study. Ford was also 27th in 2012.
Ford consumers buy vehicles with Sync — the company’s voice-activation system — or MyFord touch at a much higher rate than their competitors’ customers with similar tech systems, therefore magnifying the total number of problems.
Sargent believes Ford’s quality ratings will improve in coming years. Ford is bringing back button controls in refreshed models and will simplify controls and streamline problems with a new MyFord Touch update this summer.
One Chrysler Group LLC brand — Chrysler, with 109 problems per 100 — beat the industry average. Jeep (118), Dodge (130), Ram (132) and Fiat (154) all finished in the bottom 12, though all brands except Ram, which fell 16 spots, climbed the standings.
Toyota Motor Corp. was the Jekyll and Hyde of this year’s study. While its Lexus luxury brand and Toyota mass-market brand ranked as the third- and seventh-best brands, respectively, its Millennial-targeted Scion brand finished dead last, averaging 161 problems per 100.
Foreign automakers continued to dominate individual segment awards. Foreign models won 16 of 23 segment honors; GM’s Chevrolet Avalanche, GMC Sierra and Chevrolet Silverado swept the light-duty and heavy-duty pickup segments.
Hyundai Motor Co. jumped 10 spots and was the eighth-highest ranked brand in 2013. Nissan Motor Co. had the biggest drop among brands, falling 18 spots to No. 30. The Japanese automaker averaged 142 problems per 100 vehicles in 2013.
A majority of owner-reported issues in new vehicles are design-related and not manufacturing defects, J.D. Power said.
The study found that many problems owners have with their vehicle involve human-machine interface, which includes hands-free technology, Bluetooth pairing for mobile phones and navigation systems. Twenty-two percent of problems in this year’s study dealt with audio, entertainment and navigation systems.

Top quality
Highest-ranked models by segment in the J.D. Power 2013 U.S. Initial Quality Study:
City car: Smart Fortwo
Subcompact car: Mazda Mazda2
Compact car: Honda Civic
Compact sporty car: Mazda MX-5 Miata
Compact premium car: Acura TL
Compact premium sporty car: Porsche Boxster
Midsize car: Toyota Camry
Midsize sporty car: Chevrolet Camaro and Ford Mustang (tie)
Midsize premium car: Hyundai Genesis Sedan
Large premium car: Lexus LS
Midsize premium sporty car: Porsche 911
Large car: Chevrolet Impala
Subcompact crossover: Buick Encore and Kia Sportage (tie)
Compact crossover: Honda CR-V
Compact premium crossover: Mercedes-Benz GLK-Class
Compact multi-purpose vehicle: Kia Soul
Midsize crossover: Nissan Murano
Midsize premium crossover: Infiniti FX
Minivan: Chrysler Town & Country
Large crossover: Chevrolet Tahoe
Large premium crossover: Cadillac Escalade
Large light-duty pickup: GMC Sierra and Chevrolet Avalanche (tie)
Large heavy-duty pickup: Chevrolet Silverado HD


J.D. Power & Associates Initial Quality Study
The J.D. Power study measures the number of complaints filed per 100 vehicles during the first 90 days of ownership. This year J.D. Power made changes to the study, including conducting the study online instead of by mail and updating some of the questions. (For instance, this year’s study did not ask about cassette players.) Approximately 500,000 requests were mailed to new-car buyers; approximately 83,000 responded to the study.
Source: J.D. Power & Associates.





khenkel@detroitnews.com
(313) 222-2504
twitter.com/karlhenk





From The Detroit News: http://www.detroitnews.com/article/20130619/AUTO01/306190071#ixzz2WhdbPqvE
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