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Old 07-01-2009, 05:29 PM   #1
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Wanted RJT rocker panels, warning on RS tailights

If anyone has a set of undamaged Red Jewel Tintcoat rocker panels that they would like to part with ( like from installing the ground effects package ) I would be willing to buy them. Long story short either Oshawa ( my opinion ) or the freight/trucking company ( dealership opinion ) damaged the driver side rocker panel on my 2SS/RS RJT Camaro. The dealer/GM solution is a new GM supplied rocker panel with the dealership painting it which I find unacceptable. I didn't buy a brand new repaired car, sorry GM, the check I handed the dealer wasn't damaged or repaired.
The other wonderful part of my 2010 Camaro "experience" is Oshawa installed 3 standard and 1 RS tailight in my 2SS/RS Camaro. GM shipped 3 replacement tailights with the RS part number and clearly marked for an RS car BUT they are standard Camaro tailights, not the darker RS tailights. So glad we outsourced jobs to Mexico where the Camaro tailights are produced. If anyone from GM is listening you have lost a 30 year GM customer. If any Camaro5 member can help, I'd greatly appreciate it.
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Old 07-01-2009, 05:33 PM   #2
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Sooo, you want a whole new car?
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Old 07-01-2009, 05:39 PM   #3
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So I take it that you accepted the car with these defects at delivery ? Both sound like they could be made right pretty easily.JMO
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Old 07-01-2009, 05:52 PM   #4
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I forgot to mention my selling dealership got a ABM 1SS/RS car in today and guess what, all 4 taillights are the standard taillights, not the darker RS lights that the car should have come with. Nice job, GM.
No, don't want a new car, I want a new, factory painted rocker panel with factory scuff guards on it and it installed properly. I also want 4 RS taillights, not 3 standard and 1 RS taillight. I've already waited 2 weeks and now see this ordeal lasting at least another 2 or more weeks.
But what we all should want is for GM to wake up, the rhetoric is old and tired. Quality is not lip service and speeches or new GM commercials, it is in the product presented to the customer.
Great design and poor execution doesn't cut it.
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Old 07-01-2009, 06:14 PM   #5
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But, how would you feel if GM supplied a factory painted rocker and they could never get the paint to perfectly match your car? If you've got a good shop in your area, then give them a shot. If they cannot match it, then have your dealer (and/or you) get back to GM and let them know that the best shop in the area cannot match the RJT color to your satisfaction. I'm sorry your experience was not as smooth as it should have been. I'm not going to say these issues are minor, because my "minor" might be a lot different from your "minor." And, I'm anal-retentive enough that stuff like this gets me all worked up. My wife, on the other hand, is so mellow that I'm not even sure having her car totaled would phase her.
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Old 07-01-2009, 06:19 PM   #6
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Can you take a picture of the nrmal taillight next to the RS taillight so we can see the difference please?
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Old 07-01-2009, 06:34 PM   #7
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Can you take a picture of the nrmal taillight next to the RS taillight so we can see the difference please?
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Old 07-01-2009, 06:37 PM   #8
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Hum if they paint the new part properly it should be fine. But I understand because it's new.
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Old 07-01-2009, 06:39 PM   #9
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Can you take a picture of the nrmal taillight next to the RS taillight so we can see the difference please?
This would be helpful to all of us that are getting an RS, I have seen pics of both and they look almost the same to my old eyes , would love to see them next to each other so I know what to look for.
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Old 07-01-2009, 06:44 PM   #10
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Old 07-01-2009, 06:54 PM   #11
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Thank you, now I know what to look for, big difference.
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Old 07-01-2009, 08:47 PM   #12
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Yes, thanks for the link...not sure I would have realized a difference. Also thanks to the OP for the warning. Good information.

Kevin
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Old 07-01-2009, 09:47 PM   #13
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from what I understand it's absolutely impossible to get one part painted from the factory. If they could, they would just take the part and just have somebody spray it in a booth. It wouldn't go through the same process as when they paint the entire body on the line. So, it would be the same thing as your local body shop would do. That sucks though. But you already took delivery. There's not much you can do now. Just get it repaired and move on. Enjoy your new Camaro and don't sweat the small stuff.
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Old 07-01-2009, 10:33 PM   #14
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The damaged rocker panels and mismatched tail lights are truly significant problems. I do think GM's solution for the rocker panels is the correct one. RJT on one car isn't the same as RJT on another. The tints are never precisely the same. So having it custom matched will result in a much better finished product than GM sending some random pre-painted panels without comparing them to your car, and clearly better than having someone send you theirs, which probably won't match either. This assumes the paint shop you'll use is a quality operation, of course.

My grandmother had to get the painted spare wheel cover on her Rav4 replaced, and the new one (prepainted) isn't anywhere close to her car's color. And remember, this is Toyota, and they "never" screw up.
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Old 07-02-2009, 06:34 AM   #15
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Since I don't want my car sitting at the dealership while they paint a new rocker panel, I suggested they take off the left side one that is damaged and use that to match the paint. The body shop manager was uncomfortable with that, why I don't know. They are ordering 8 RS tailights now ( again ) as both my car and the ABM car they are about to deliver have the wrong taillights. Frankly the whole ordeal is a PITA and typical of my experience with GM cars over the last 30 years. The dealer blames GM and GM says thay have bad dealers. When it comes time to replace this Camaro, my wife's Cadillac and my son's Aurora we'll be visiting and purchasing at other than GM dealerships.
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Old 07-02-2009, 09:56 AM   #16
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I have a set of yellow rocker panels i would like to sell also engine cover,gas cap,brand new in box black rally stripes.If interested E- mail at jpappas@hvc.rr.com or call 845 246-4804
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Old 07-02-2009, 10:46 AM   #17
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take it easy man, they will fix it. If you are that unhappy you should not have taken it. Sounds like you screwed up.
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Old 07-03-2009, 09:41 PM   #18
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rjt rocker panels

Quote:
Originally Posted by flht99b View Post
If anyone has a set of undamaged Red Jewel Tintcoat rocker panels that they would like to part with ( like from installing the ground effects package ) I would be willing to buy them. Long story short either Oshawa ( my opinion ) or the freight/trucking company ( dealership opinion ) damaged the driver side rocker panel on my 2SS/RS RJT Camaro. The dealer/GM solution is a new GM supplied rocker panel with the dealership painting it which I find unacceptable. I didn't buy a brand new repaired car, sorry GM, the check I handed the dealer wasn't damaged or repaired.
The other wonderful part of my 2010 Camaro "experience" is Oshawa installed 3 standard and 1 RS tailight in my 2SS/RS Camaro. GM shipped 3 replacement tailights with the RS part number and clearly marked for an RS car BUT they are standard Camaro tailights, not the darker RS tailights. So glad we outsourced jobs to Mexico where the Camaro tailights are produced. If anyone from GM is listening you have lost a 30 year GM customer. If any Camaro5 member can help, I'd greatly appreciate it.
Thanks...Ed M.
Your in luck,Ihave a set with o miles on them,$100.00 there yours you pay shipping,from Buffalo.contact me,oldfart1941 @hotmail.com
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Old 07-03-2009, 09:51 PM   #19
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dude i totally agree with you. The customer is always right, and to screw up with headlamps is totally unacceptable
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Old 07-03-2009, 10:13 PM   #20
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take it easy man, they will fix it. If you are that unhappy you should not have taken it. Sounds like you screwed up.
What GM (and apparently you as well) needs to realize is it's not that easy to just not take it if it's what you want and taken the time to go through the ordering process.

Situations like this is the perfect opportunity for GM to prove they are the new GM, although that won't formaly happen untill the ch. 11 is complete and the IPO of the new GM.

This is another reason to stay clear of any company going through a bankruptcy case. I know GM is still in business and they aren't going to go "out of business", and the new GM will be here for the next few years at least, but in the process of the ch. 11, too many things get tossed around, people move, leave, get fired, laid off, departments transition, it's quite honestly a mess.

Just a few of the many reasons I'm waiting untill all the dust settles before I even think about ordering my Camaro.
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Old 07-03-2009, 10:20 PM   #21
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I would guess they ran out of the rs tails and put the others on to complete and ship the car...........
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Old 07-03-2009, 10:30 PM   #22
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I would guess they ran out of the rs tails and put the others on to complete and ship the car...........
Unlikely.
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Old 07-03-2009, 10:32 PM   #23
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The damaged rocker panels and mismatched tail lights are truly significant problems. I do think GM's solution for the rocker panels is the correct one. RJT on one car isn't the same as RJT on another. The tints are never precisely the same. So having it custom matched will result in a much better finished product than GM sending some random pre-painted panels without comparing them to your car, and clearly better than having someone send you theirs, which probably won't match either. This assumes the paint shop you'll use is a quality operation, of course.

My grandmother had to get the painted spare wheel cover on her Rav4 replaced, and the new one (prepainted) isn't anywhere close to her car's color. And remember, this is Toyota, and they "never" screw up.
Well you had better tell the guys at the plant that because the rockers, gas filler door, roof rails (RS) and F&R fascias all arrive at the pant pre-painted from the supplier.
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Old 07-03-2009, 11:41 PM   #24
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If anyone has a set of undamaged Red Jewel Tintcoat rocker panels that they would like to part with ( like from installing the ground effects package ) I would be willing to buy them.
You were complaining about the color not matching correctly, correct?

The chances of you getting the correct tint, shade, paint lay from another car, IMO, is just as great as if you had the rockers painted at the shop.

You should NOT have accepted the car.<PERIOD

By accepting the car as is, you agreed to accept delivery of car, with apparent flaws, as-is.

SH(T happens. I don't know about you, but you, me, them, GM, and Oshawa is not perfect. Yes, I agree, your check was not damaged or repaired, but again, I say, you accepted the car...your responsibility.

I go to store, grab a bag of chips, open them up, eat a handful and realize they are not the sour cream and cheddar I wanted or thought I grabbed, You think the store is going to give me a refund?

Suck it up and quit bad mouthing GM. GM is your scapegoat for your obvious lack of inspection of your $38,000 Camaro.
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Old 07-03-2009, 11:43 PM   #25
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Well you had better tell the guys at the plant that because the rockers, gas filler door, roof rails (RS) and F&R fascias all arrive at the pant pre-painted from the supplier.
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