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Old 07-04-2013, 11:11 AM   #1
butters
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Thumbs down A Review of RX Performance

I won't get into everything that happened. Anyone that has been following my Build Thread know the details. But here's a brief summary:

January 21: Payment Sent

March 6: Car is picked up

March 28: First pictures are posted

April 26: Cancel flight to Tampa

May 14: Fly down to pick up car

May 18: Fly back without car (travel cost: $687.04)

May 31: Trifecta finishes tune

June 11: Final logs on the dyno

June 21: Knock sensor issue

June 26: Called the shop, no answer

June 28: Called the shop, no answer

June 29: Knock sensor issue

July 1: Called the shop, no answer

July 3: Car sent to FSP

If you jump to Page 9 of my thread, you will see the audit of my car that Matt@FSP did. The pictures are not flattering.

There's a growing number of us that have had our share of troubles with this shop. We talk on a regular basis. I would say I got off easy compared to what others had experienced.

For those thinking of going forced induction, do your research first. Read vendor reviews and build threads. PM members on here, ask them about their specific experiences. Had I done this first, I would have chosen a much different route.

PM me if you have any specific questions. Thanks for reading.
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Old 07-04-2013, 11:18 AM   #2
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You are in excellent hands now with Matt@FSP!
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Old 07-04-2013, 11:19 AM   #3
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The worst part you're not the only one. I've heard this so many times.


Matt will fix you up. Like had has been with all the rest!!
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Old 07-04-2013, 11:21 AM   #4
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Matt will help you out since he actually understands customer service.
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Old 07-04-2013, 11:24 AM   #5
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FSP FTW!


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Old 07-04-2013, 11:27 AM   #6
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The worst part you're not the only one. I've heard this so many times.
Yup.... but like others said Matt is great and you are in great hands.

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Old 07-04-2013, 11:28 AM   #7
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Sorry to here I was wondering if the build turn out alright. I guess it FAILED! U will get it done right this time! Now .
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Old 07-04-2013, 01:02 PM   #8
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Bad part is, there are (...were) members here like Mr. Good, and SIXJAK that also had a horrible experience with their ventures into forced induction with RX. Both of them removed the kit and went with another company due to all the issues.

They posted up their thoughts in much more detail, and ended up being banned from this forum because of it. These guys have incredible builds and are good guys who could have contributed so much to this community, and now they are not allowed to post here. They were just upset b/c of the problems (as anyone would be). I wish we could get their accounts reinstated b/c now we have more and more proof that what they were telling us is all true.

Thanks for posting.
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Old 07-04-2013, 01:48 PM   #9
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Bad part is, there are (...were) members here like Mr. Good, and SIXJAK that also had a horrible experience with their ventures into forced induction with RX. Both of them removed the kit and went with another company due to all the issues.

They posted up their thoughts in much more detail, and ended up being banned from this forum because of it.
When you look at it from a pure business viewpoint, of course the users got banned and not the vendor. Why ban a vendor when they pay $$'s to be on here. We'll see how long RX is banned for, hopefully they never return.
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Old 07-04-2013, 02:08 PM   #10
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Even something as simple as the RX catch can has been suspect for quite a while. The internal baffling is good but the check valves are very cheap and have caused multiple problems. I have had one on my 2010 coupe and removed it. I never bitched just learned a lesson and moved on and researched all mods from then on. Well I hope things change at RX, they have invested significant money in their products it just seems they cheap out in the end.
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Old 07-04-2013, 03:46 PM   #11
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When you look at it from a pure business viewpoint, of course the users got banned and not the vendor. Why ban a vendor when they pay $$'s to be on here. We'll see how long RX is banned for, hopefully they never return.
He will be back on the 10th.

From my Note
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Old 07-04-2013, 03:59 PM   #12
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RX Performance - formally knows as Rev Extreme. Do a search and you can find out some serious stuff went down with them in the past.
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Old 07-04-2013, 03:59 PM   #13
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To tell the truth their are only two shops on this site that I would trust with my car. Ted Jannetty at Jannety Racing or Andy at ADM Performance
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Old 07-04-2013, 03:59 PM   #14
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He will be back on the 10th.

From my Note
Good. I'd like to see his explanations. And then maybe by then you'll get off your knees.
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Old 07-04-2013, 04:04 PM   #15
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Good. I'd like to see his explanations. And then maybe by then you'll get off your knees.
Ouch!
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Old 07-04-2013, 04:08 PM   #16
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To tell the truth their are only two shops on this site that I would trust with my car. Ted Jannetty at Jannety Racing or Andy at ADM Performance
I agree, but I'd add Livernois Motorsports as well.
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Old 07-04-2013, 04:09 PM   #17
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To tell the truth their are only two shops on this site that I would trust with my car. Ted Jannetty at Jannety Racing or Andy at ADM Performance
+FSP
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Old 07-04-2013, 04:10 PM   #18
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Ouch!
I'm know to be brutally honest and not pull any punches. I call them like I see them. If his car wasn't at RX, he wouldn't be defending him like he is.

I have no horse in this race, but I just hate to see people getting screwed over.

Remember when you were in grade school and a kid was being bullied or picked on? I was the kid that would stand up for the little guy and take on the bully.

I'm glad your car is in good hands now.
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Old 07-04-2013, 04:20 PM   #19
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He will be back on the 10th.

From my Note
it doesn't matter because he'll see this thread and get suspended again.
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Old 07-04-2013, 04:26 PM   #20
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it doesn't matter because he'll see this thread and get suspended again.
Lmao!


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Old 07-04-2013, 04:58 PM   #21
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Wasn't Matt at fsp a former employee or associate of RX? Maybe I made this story up but I thought he was and then went out on his own to start his own shop?
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Old 07-04-2013, 05:18 PM   #22
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Wasn't Matt at fsp a former employee or associate of RX? Maybe I made this story up but I thought he was and then went out on his own to start his own shop?
Basically right, but I believe it was a little more complicated than that.
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Old 07-04-2013, 05:22 PM   #23
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Basically right, but I believe it was a little more complicated than that.
Yes, much more, but that's between Matt and RX. Clearly Matt didn't learn his customer service from them!
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Old 07-04-2013, 05:30 PM   #24
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To bad Tracy has gone down hill. Not to defend him but he does know he stuff with motors etc. only problem is his follow thought sucks.

I had him so a small job on my car and it turned out good, it was on a Saturday and I waited for it. But I would never leave it there for work as I might not see it for months. :-)

To much going on in his shop at once, short handed and all over the place.




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Old 07-04-2013, 06:34 PM   #25
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Good. I'd like to see his explanations. And then maybe by then you'll get off your knees.


Me too. Remember I paid Tracy the same week as Butters. And you need to lay off my junk dood.
I'm starting to like it.


edit: and wtf is this. Someone asks when a person will be back and I get this shit for answering his ?


Quote:
Originally Posted by family man View Post
I'm know to be brutally honest and not pull any punches. I call them like I see them. If his car wasn't at RX, he wouldn't be defending him like he is.

I have no horse in this race, but I just hate to see people getting screwed over.

Remember when you were in grade school and a kid was being bullied or picked on? I was the kid that would stand up for the little guy and take on the bully.

I'm glad your car is in good hands now.
cool story brah
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